Virgin Islands Public Services Commission

The mission of the Public Services Commission is to regulate all public utilities operating in the USVI Virgin Islands and the territory's ratepayers. Hendricks.

The Public Service Commission (PSC) is a quasi-judicial, regulatory agency established under Title 3, VIC Sec. 237. Currently operating under the provisions of Title 30 Virgin Islands Code Chapter 1, the PSC has a broad mandate to maintain an important balance between the public utilities in the U.S. The PSC consists of five (5) voting members and two (2) non-voting or ex-officio members. The five

voting members are each appointed by the Governor and confirmed by the Legislature of the U.S. Virgin Islands. The two non-voting members of the Commission are comprised of elected Senators and are appointed by the President of the Legislature. Annual elections are held and a Chairman and Vice-Chairman are elected by the Commission members. The day-to-day operations of the PSC are headed by the Executive Director, Sandra L. Setorie and the Assistant Executive Director, Tisean T. Title 3, VIC Section 137 [repealed 1987] originally created the Virgin Islands Public Services Commission within the Department of Public Works, for administrative purposes. Title 3, VIC Section 273 continued the Commission within the Department of Licensing and Consumer Affairs (DLCA) for budgetary purposes and is one of twenty (20) major departments in the VI government. The Commission sets rates that provide regulated utilities an opportunity to earn a return on their investment for them to provide adequate and reliable service and, that are also reasonable for the customer. The PSC also seeks to help consumers better understand its functions and how they can participate in the rate-making process. How are utility company rates set? Whenever a regulated electric, water, telephone, cable TV or ferryboat company wants to change its rates, it must come before the PSC for permission. The PSC investigates its request and sets new rate levels if the request is valid. The investigation is extensive, with the PSC staff, counsel, and consultants helping the commission assess the company's request. The Public Services Commission has regulatory jurisdiction over the following utilities:
- Virgin Islands Water and Power Authority
- Viya
- Transportation Services of St John
- Varlack Ventures, Inc
- Virgin Islands Waste Management Authority
- Liberty Mobile

PSC Regular Meeting Agenda (June 2026) – U.S. Virgin Islands Public Services Commission

29/05/2026

Notice is hereby given that there will be a Regular Meeting of the Virgin Islands Public Services Commission on Tuesday, June 09, 2026, at 9:00 a.m. at the PSC's Conference Rooms located at No. 1003 Estate Ross, Suite 4 (Barbel Plaza), St. Thomas, U.S. Virgin Islands, and No. 2 Estate Carlton, Suite 2, Frederiksted, Croix, U.S. Virgin Islands.

To View Full Agenda:

PSC Regular Meeting Agenda (June 2026) – U.S. Virgin Islands Public Services Commission PSC Regular Meeting Agenda (June 2026) ByPSC May 29, 2026May 29, 2026 Documents PSC Regular Meeting June 9, 2026 AgendaDownload

005-26-02 (PSC Regular Meeting – Ferry Franchise Matters) May 2026 – U.S. Virgin Islands Public Services Commission

14/05/2026

U.S. Virgin Islands — The Virgin Islands Public Services Commission took several procedural actions during its recent meeting regarding ongoing ferry-rate investigations and emergency fuel surcharge requests affecting ferry service between St. Thomas and St. John.

To read the full release:

005-26-02 (PSC Regular Meeting – Ferry Franchise Matters) May 2026 – U.S. Virgin Islands Public Services Commission 005-26-02 (PSC Regular Meeting – Ferry Franchise Matters) May 2026 BySymra Hendrickson May 14, 2026May 14, 2026 Documents 005-26-02 (Ferry Franchise Matters)Download

005-26-01 (PSC Regular Meeting – Energy Matters) May 2026 – U.S. Virgin Islands Public Services Commission

14/05/2026

U.S. Virgin Islands — The Virgin Islands Public Services Commission (PSC), alongside the Virgin Islands Water and Power Authority (WAPA) reviewed ongoing efforts to improve
customer service operations, reduce billing complaints, and advance the territory’s Advanced Metering Infrastructure (AMI) modernization program during a recent public meeting.

To read the full release:

005-26-01 (PSC Regular Meeting – Energy Matters) May 2026 – U.S. Virgin Islands Public Services Commission 005-26-01 (PSC Regular Meeting – Energy Matters) May 2026 BySymra Hendrickson May 14, 2026May 14, 2026 Documents 005-26-01 (Energy Matters)Download

13/05/2026

PUBLIC NOTICE: The St. Thomas/St. John Ferry Rate Investigation Closing Conference will be held on Thursday, May 14, 2026 at 2:00 p.m. The meeting is open to the public.

To join via Zoom, please use the link provided on the flyer below:
https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fus02web.zoom.us%2Fj%2F85408510116%3Fpwd%3DuNjae3IBrCehuWBYh1tfIn66Mfjl1J.1&data=05%7C02%7Csymra.hendrickson%40psc.vi.gov%7C2e87847063b6458cc26208deb0fad938%7Cc6c12b2587cc4f048d48314ff405b090%7C0%7C0%7C639142788588327639%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=wIUxFf45PP2A4%2BqK7pDeKzXqbS9FXddDe4myFIY7ji0%3D&reserved=0

For more information, contact the Virgin Islands Public Services Commission at (340) 776-1291 or (340) 778-6010 or visit psc.vi.gov.

12/05/2026

Live Stream our Regular Meetings on YouTube!
How to watch:
Simply head to our YouTube channel
youtube.com@virginislandspublicservice1965..." rel="ugc" target="_blank">https://youtube.com@virginislandspublicservice1965... and join us live!
Be sure to subscribe so you never miss an update!

11/05/2026

A major step forward for clean energy in the Virgin Islands!

The Virgin Islands Public Services Commission applauds the Virgin Islands Energy Office, UVI Research and Technology Park, and private partners for launching the Territory’s first battery-coupled, fully solar-powered DC Fast Charging station at the University of the Virgin Islands Research and Technology Park. 🚗☀️🔋

This innovative project combines solar energy, battery storage, and EV fast charging to strengthen energy resiliency, reduce dependence on imported fossil fuels, and support a cleaner, more sustainable future for the Virgin Islands — even during electricity outages.

Congratulations to the VI Energy Office, UVI Research and Technology Park, and the Spark Initiative for investing in innovation and the future energy workforce of the Territory.

PSC Regular Meeting Amended Agenda (May 2026) – U.S. Virgin Islands Public Services Commission

07/05/2026

Notice is hereby given that there will be a Regular Meeting of the Virgin Islands Public Services Commission on Tuesday, May 12, 2026, at 9:00 a.m. at the PSC's Conference Rooms located at No. 1003 Estate Ross, Suite 4 (Barbel Plaza), St. Thomas, U.S. Virgin Islands, and No. 2 Estate Carlton, Suite 2, Frederiksted, Croix, U.S. Virgin Islands.
To View Full Amended Agenda:

PSC Regular Meeting Amended Agenda (May 2026) – U.S. Virgin Islands Public Services Commission PSC Regular Meeting Amended Agenda (May 2026) ByPSC May 7, 2026May 7, 2026 Documents PSC Regular Meeting Amended Agenda May 12, 2026Download

07/05/2026

We welcome your feedback!

The Virgin Islands Public Services Commission is requesting public comment on the St. Thomas – St. John Ferry Franchise Rate Investigation.

The draft report and recommendations are now available, and we want to hear from you before any final decisions are made.

📅 Deadline: May 13, 2026

📄 View the report:
https://acrobat.adobe.com/id/urn:aaid:sc:va6c2:710196a5-d896-4d5d-8dc7-e4e87bb156b5

🗣️ Submit comments:
📧 [email protected]

📬 P.O. Box 40, St. Thomas, VI 00804
📝 https://pscform.vercel.app/

Your voice matters. Speak up.

29/04/2026

28/04/2026

PSC Regular Meeting Agenda (May 2026) – U.S. Virgin Islands Public Services Commission PSC Regular Meeting Agenda (May 2026) BySymra Hendrickson April 28, 2026April 28, 2026 Documents PSC Regular Meeting May 12, 2026 AgendaDownload

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Location

Charlotte Amalie

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Telephone

+13407761291

Website

http://psc.vi.gov/

Address

1003 Estate Ross Suite 4
Charlotte Amalie
00802

Opening Hours

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00