Virgin Islands Public Services Commission

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Virgin Islands Public Services Commission The mission of the Public Services Commission is to regulate all public utilities operating in the USVI Virgin Islands and the territory's ratepayers. Hendricks.

The Public Service Commission (PSC) is a quasi-judicial, regulatory agency established under Title 3, VIC Sec. 237. Currently operating under the provisions of Title 30 Virgin Islands Code Chapter 1, the PSC has a broad mandate to maintain an important balance between the public utilities in the U.S. The PSC consists of five (5) voting members and two (2) non-voting or ex-officio members. The five voting members are each appointed by the Governor and confirmed by the Legislature of the U.S. Virgin Islands. The two non-voting members of the Commission are comprised of elected Senators and are appointed by the President of the Legislature. Annual elections are held and a Chairman and Vice-Chairman are elected by the Commission members. The day-to-day operations of the PSC are headed by the Executive Director, Sandra L. Setorie and the Assistant Executive Director, Tisean T. Title 3, VIC Section 137 [repealed 1987] originally created the Virgin Islands Public Services Commission within the Department of Public Works, for administrative purposes. Title 3, VIC Section 273 continued the Commission within the Department of Licensing and Consumer Affairs (DLCA) for budgetary purposes and is one of twenty (20) major departments in the VI government. The Commission sets rates that provide regulated utilities an opportunity to earn a return on their investment for them to provide adequate and reliable service and, that are also reasonable for the customer. The PSC also seeks to help consumers better understand its functions and how they can participate in the rate-making process. How are utility company rates set? Whenever a regulated electric, water, telephone, cable TV or ferryboat company wants to change its rates, it must come before the PSC for permission. The PSC investigates its request and sets new rate levels if the request is valid. The investigation is extensive, with the PSC staff, counsel, and consultants helping the commission assess the company's request. The Public Services Commission has regulatory jurisdiction over the following utilities:
- Virgin Islands Water and Power Authority
- Viya
- Transportation Services of St John
- Varlack Ventures, Inc
- Virgin Islands Waste Management Authority
- Liberty Mobile

The Regular Meeting of the Virgin Islands Public Services Commission scheduled for Tuesday, November 10, 2026 has been c...
27/10/2026

The Regular Meeting of the Virgin Islands Public Services Commission scheduled for Tuesday, November 10, 2026 has been canceled.
The next Regular Meeting is scheduled to take place on Tuesday December 8, 2026.
For updates and additional information, please visit psc.vi.gov or contact us:
📞 St. Thomas: 340-776-1291
📞 St. Croix: 340-778-6010
Thank you for your understanding

16/10/2026

NOTICE OF EARLY OFFICE CLOSURE – ST. THOMAS

Due to an unexpected loss of water service at our St. Thomas location, the Virgin Islands Public Services Commission (PSC) will close today, October 16, 2026, at 3:30 p.m.

For immediate assistance during this closure, please contact our St. Croix Office at 340-778-6010 or email us at [email protected].

The office will reopen for normal business hours on Monday, October 19,2026.

We apologize for any inconvenience and appreciate your understanding.

🎀💕 GVI GOES PINK! 💕🎀Today, the Virgin Islands Public Services Commission (PSC), joined by two employees from the VI Ener...
16/10/2026

🎀💕 GVI GOES PINK! 💕🎀

Today, the Virgin Islands Public Services Commission (PSC), joined by two employees from the VI Energy Office, proudly participated in GVI Goes Pink Day in recognition of Breast Cancer Awareness Month! 💗

Together, we wear pink to honor survivors, remember those we’ve lost, and promote the importance of early detection.

💗 United in Pink. Stronger Together.

PSC Approves Temporary Emergency Fuel Rate Increase for WAPA Through December 2026ST. THOMAS, U.S. VIRGIN ISLANDS — The ...
14/10/2026

PSC Approves Temporary Emergency Fuel Rate Increase for WAPA Through December 2026

ST. THOMAS, U.S. VIRGIN ISLANDS — The Virgin Islands Public Services Commission (PSC) voted 3–1 during its regular meeting on Tuesday, October 13, 2026, to approve an emergency request from the Virgin Islands Water and Power Authority (WAPA) to increase its Levelized Energy Adjustment Clause (LEAC) rate by three cents per kilowatt-hour (kWh), from 22.2246 cents to 25.2246 cents per kWh.

To Read Full Press Release:

010-26-02 PSC Regular Meeting – Energy Matters (October 2026) BySymra Hendrickson October 14, 2026October 14, 2026 010-26-02 (Energy Matters)Download

PSC Adopts Ferryboat Hearing Examiner Recommendations, Declines Emergency Fuel Surcharge ExtensionST. THOMAS, U.S. VIRGI...
14/10/2026

PSC Adopts Ferryboat Hearing Examiner Recommendations, Declines Emergency Fuel
Surcharge Extension

ST. THOMAS, U.S. VIRGIN ISLANDS — The Virgin Islands Public Services Commission (PSC), during its regular meeting held Tuesday, October 13, 2026, took several actions concerning Docket No. 691, the ongoing ferryboat rate investigation involving franchised ferry services between St. Thomas and St. John. The Commission adopted portions of the hearing examiner's recommendations, addressed objections raised by the ferry franchisees, and declined to extend the temporary emergency fuel surcharge.

To Read Full Press Release:

010-26-01 PSC Regular Meeting – Ferry Franchise Matters (October 2026) BySymra Hendrickson October 14, 2026October 14, 2026 010-26-01 (Ferry Franchise Matters)Download

Virgin Islands Public Services Commission Amended Agenda - Regular Meeting - Tuesday, October 13, 2026To View Full Agend...
06/10/2026

Virgin Islands Public Services Commission Amended Agenda - Regular Meeting - Tuesday, October 13, 2026

To View Full Agenda:

PSC Regular Meeting Amended Agenda (October 2026) ByPSC October 6, 2026 Documents PSC Regular Meeting 2nd Amended Agenda – October 13, 2026Download

Notice is hereby given that there will be a Regular Meeting of the Virgin Islands Public Services Commission on Tuesday,...
02/10/2026

Notice is hereby given that there will be a Regular Meeting of the Virgin Islands Public Services Commission on Tuesday, October 13, 2026, at 9 a.m. at the PSC's Conference Rooms located at No. 1003 Estate Ross, Suite 4 (Barbel Plaza), St. Thomas, U.S. Virgin Islands and No. 2 Estate Carlton, Suite 2, Croix, U.S. Virgin Islands.

To View Meeting Agenda:

PSC Regular Meeting Agenda (October 2026) ByPSC October 2, 2026October 2, 2026 PSC Regular Meeting Agenda – October 13, 2026Download

09/09/2026

PUBLIC SERVICES COMMISSION MAINTAINS CURRENT WAPA LEAC RATE AND APPROVES TELECOMMUNICATIONS RECERTIFICATIONS

U.S. VIRGIN ISLANDS — The Virgin Islands Public Services Commission (PSC), during its Regular Meeting on Tuesday, September 8, 2026, voted to maintain the Virgin Islands Water and Power Authority’s (WAPA) current Levelized Energy Adjustment Clause (LEAC) rate through the end of 2026 while directing additional technical review of WAPA’s filing and deferred-fuel calculations. The Commission also approved annual Eligible Telecommunications Carrier (ETC) recertifications for
multiple telecommunications providers operating throughout the Territory.

To Read Full Press Release:

PUBLIC SERVICES COMMISSION ADDRESSES FERRY FUEL SURCHARGE AND RATE INVESTIGATION MATTERSU.S. VIRGIN ISLANDS — The Virgin...
09/09/2026

PUBLIC SERVICES COMMISSION ADDRESSES FERRY FUEL SURCHARGE AND RATE INVESTIGATION MATTERS

U.S. VIRGIN ISLANDS — The Virgin Islands Public Services Commission (PSC) addressed several matters affecting inter-island ferry transportation during its Regular Meeting held Tuesday, September 8, 2026, including the continuation of the emergency fuel surcharge and pending matters associated with the Commission’s Ferry Rate Investigation under Docket No. 691.

To Read Full Press Release:

009-26-01 PSC Regular Meeting – ferry Franchise Matters (September 2026) BySymra Hendrickson September 9, 2026September 9, 2026 Document 009-26-01 (Ferry Franchise Matters)Download

02/09/2026

NOTICE OF EARLY OFFICE CLOSURE – ST. THOMAS

Due to an unexpected loss of water service at our St. Thomas location, the Virgin Islands Public Services Commission (PSC) will close today, September 2, 2026, at 2:30 p.m.

For immediate assistance during this closure, please contact our St. Croix Office at 340-778-6010 or email us at [email protected].

We apologize for any inconvenience and appreciate your understanding.

Address

1003 Estate Ross Suite 4
Charlotte Amalie
00802

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

+13407761291

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