Residential Member Benefits
‘Double the Difference’ price promise
The Utility Warehouse guarantee that you will save money when you switch all your services to them, or they will give you back ‘Double the Difference’. The Utility Warehouse 'Double the Difference' Price Promise requires you to become a Double Gold customer ie. taking Home Phone, Broadband, Mobile and at least one energy service. Gold benefits are only available to homeowners or customers aged 25 and above. For full details of the Price Promise see Choose a Gold Bundle from the Utility Warehouse and make substantial savings on all your household utilities. There are three Gold Bundles available for residential customers:
Gold Talk – Home Phone, Broadband and Mobile (or Mobile Broadband). Gold Talk customers benefit from half price Home Phone calls, free Broadband for six months, a Free Mobile Protection Scheme and up to £200 to help you switch – for use towards any early termination fees charged by previous suppliers. Gold Energy – Home Phone and Broadband as well as at least one energy service (Gas or Electricity). Gold Energy customers benefit from cheaper energy prices. Double Gold –Home Phone, Broadband and Mobile (or Mobile Broadband) as well as at least one energy service (Gas or Electricity). Double Gold customers benefit from all the benefits of Gold Talk, the Utility Warehouse’s cheapest energy prices and their unique ‘Double the Difference’ price promise. The benefits of Discount Club membership
Award-winning customer service
All of your services on one monthly statement – simple, convenient and easier to budget
Guaranteed savings on gas and electricity - compared to the average of the cheapest non-contract tariffs from the ‘Big 6’ suppliers
The ‘Big 6’ are SSE, EDF, Scottish Power, E.ON, npower, and British Gas. Savings and Guarantee are based on payment by direct debit with paper billing for typical household consumption of 3,200 kWh electricity and 13,500kWh gas, including dual-fuel discounts.When any changes to competitors’ relevant variable tariffs are announced, the Utility Warehouse will adjust their own tariffs to ensure they comply with the Guarantee within a maximum of 90 days.
£200 to help you switch – when you switch your Home Phone, Broadband and Mobile to the Utility Warehouse, they’ll give you up to £200 towards any termination fees you have to pay your current telephony providers. The UK’s most generous CashBack card – save 3% to 7% on your shopping at leading retailers. CashBack is automatically credited on your Utility Warehouse monthly statement. No minimum contract term on most products and services
Refer a friend and get shopping vouchers
The UK’s cheapest online shopping – find the cheapest price for any item with the Utility Warehouse’s exclusive search engine, ‘Findmethecheapest’
CashBack and savings at over 2,000 online retailers
Bill Protector - £10,000 of accidental death cover and six months payment of your utility bills (up to £150 per month) if you are unable to work through no fault of your own, for an optional monthly payment of just £2
Freephone customer service support
For full details of Utility Warehouse customer benefits see [your hosted web site/www.utilitywarehouse.co.uk]. CashBack card
Save 3% to 7% on your shopping – it’s the UK’s most generous CashBack card – ask me for details! CashBack on your petrol and shopping – the Utility Warehouse Discount Club offers an exclusive CashBack card, which means you can earn CashBack on everything you buy at leading retailers throughout the UK. The CashBack appears as a credit on your next monthly statement. Many members are already saving around 25% on their statement, every month! The Utility Warehouse CashBack card – available exclusively to members of the Utility Warehouse Discount Club – enables you to earn CashBack on all your shopping at thousands of stores throughout the UK. Earn CashBack on all your shopping at leading participating retailers, including Sainsbury’s, M&S, Bhs, Boots, Argos, B&Q, River Island, Topshop, Domino's Pizza, Toys-R-Us, and many more. CashBack is in addition to any sale prices, coupons or special offers in-store or online. CashBack appears as a credit on your monthly Utility Warehouse statement. The Utility Warehouse CashBack card is a unique card that gives you CashBack on shopping and fuel at Sainsbury’s, food and clothing at M&S, DIY, health and beauty products, household and electrical goods at thousands of stores across the UK – ask me for full details! The Utility Warehouse CashBack card can make a massive difference to you – it could save you hundreds of pounds a year. There’s no limit to the amount of CashBack you can earn. Utility Warehouse customers are regularly making savings of 25% on their household bills, simply by shopping! Simply top up your Utility Warehouse CashBack card with the amount of money you choose, then use it like any normal debit card and get CashBack at thousands of leading retail outlets across the UK, including Sainsbury's, M&S, Argos, Bhs, B&Q, Boots, JJB Sports, Debenhams, Homebase, Mothercare, New Look and TGI Fridays! You can even add cards for other family members and multiply your savings! Topping up your CashBack card is easy, and you have complete control over your money at all times. You can’t spend more than you put on the card, so it’s easy to budget and you can control your spending. And there’s no minimum term contract on the card! For full terms and conditions about the CashBack card visit [your hosted site/www.utilitywarehouse.co.uk]. Free Calls
Save a fortune on the cost of your home phone calls every month. The Utility Warehouse Home Phone service offers amazing value with unlimited free evening and weekend calls to UK landlines, unlimited free anytime calls to Club members’ landlines and mobiles and guaranteed savings on chargeable calls compared with BT, Sky, Virgin and TalkTalk. One supplier - one monthly statement
The Utility Warehouse is the only multi-utility provider that puts all your services onto a simple, single monthly statement. This is a fantastic benefit – it helps with budgeting, it’s clear and easy to understand, and it cuts down on paperwork. With the Utility Warehouse all your essential services come on just one monthly statement, which makes life so much simpler! It’s easier to budget and you have just one number to call should you have any queries. Award-winning customer service
The Utility Warehouse call centre is in North London. The UK’s leading independent consumer magazine has given the Utility Warehouse top marks for customer service in the last five years. If you’re looking for the best possible customer service, then look no further than the Utility Warehouse. They understand the importance of customer service, and work hard to deliver excellence in this area. Value for money
The Utility Warehouse doesn’t have any high street shops and they don’t waste their customers’ money on expensive advertising campaigns on TV or in the national press. This means they can afford to charge their customers less than their competitors do for the same services. Perhaps it’s not surprising that in a recent survey, 96% of Utility Warehouse customers said they would recommend the Utility Warehouse to a friend. Refer a friend
Do you know anyone who you think would benefit from being a customer of the Utility Warehouse Discount Club? The Utility Warehouse allows you to earn shopping vouchers by introducing friends, family or colleagues to the company! As a member of the Utility Warehouse, you can earn shopping vouchers – just by telling your friends about the great savings and service you are enjoying as a member. Simply introduce a friend to the Utility Warehouse and they will give you shopping vouchers. The more customers you introduce, the more shopping vouchers you’ll receive. If you enjoy saving money, then refer a friend to the Utility Warehouse Discount Club! As a member of the Utility Warehouse, you could receive hundreds of pounds of shopping vouchers, just by introducing your friends to the Utility Warehouse. Whenever someone you refer joins the Club, the Utility Warehouse will give you shopping vouchers. The more customers you introduce, the more shopping vouchers you’ll receive! No minimum contract term
The Utility Warehouse is so confident that you’ll be happy with the money you save that most services have no minimum contract term, so you’re not tied in. If you're not totally happy with the money you save and the Utility Warehouse’s award-winning UK-based customer service team, you can go back to your current supplier's higher prices at any time! UK’s cheapest online shopping
Findmethecheapest
The Utility Warehouse has developed an exclusive search engine – findmethecheapest - to help you track down the cheapest price for an item whenever you shop online. You won’t find it cheaper anywhere else! Shop Online
Utility Warehouse Discount Club members enjoy discounts on everyday shopping at over 2,000 online retailers! Members receive these savings as CashBack on their monthly Utility Warehouse statement. Every time you shop online using a price comparison site, the comparison site receives commission from the retailer. The Utility Warehouse online shopping service is different– it pays you the commission! The Utility Warehouse gives this commission to you as an extra discount on your next monthly statement – as CashBack! This is in addition to any CashBack you receive from using the Utility Warehouse CashBack card.
