16/10/2026
HOD CONDUCTS UNANNOUNCED VISIT TO PATERSON POLICE STATION
Date: 15 October 2026
By: Communications and Marketing Unit
The Head of Department (HoD) of the Eastern Cape Department of Community Safety, Mr Phiko Frank Mbambo, conducted an unannounced visit to Paterson Police Station in the Sarah Baartman District on 15 October 2026 to strengthen police oversight, monitor progress on previous recommendations, and support improved policing service delivery.
He was accompanied by Chief Director for Civilian Oversight, Ms Ayanda Xongwana; Chief Director for Community Policing and Partnership,Mr Andile Mankayi; and district personnel led by District Director Ms Nonyaniso Njwambe.
The visit provided an opportunity to engage with station management, assess operational challenges, and identify areas requiring intervention. Mr Mbambo emphasised the importance of listening to management, reviewing progress on previous recommendations, and facilitating solutions to challenges affecting service delivery.
Station management reported staff shortages following promotions and retirements, as well as limited operational vehicles. Of the seven vehicles allocated to the station, only three were operational, while four were at the garage awaiting repairs. These constraints affect the station’s ability to respond to complaints, conduct patrols, and attend to incidents within its policing precinct.
The most pressing concern was the lack of running water. Management explained that the station relies on a borehole, but its water pump had been stolen. The Department of Public Works had reportedly indicated that it lacked the budget to replace the pump, estimated to cost approximately R500,000.
The water shortage affects daily operations, including the conditions under which suspects are detained. Previously provided water tanks were also reportedly blown away by strong winds. These challenges highlight the urgent need for interdepartmental collaboration to restore water supply and improve working conditions at the station.
Management described police-community relations as variable, depending on prevailing circumstances, while reporting good working relations with prosecutors. It was further indicated that no government departments have permanent offices in Paterson.
The Department of Social Development and the Department of Home Affairs provided services on designated days, alongside a few non-governmental organisations operating in the area.
Concerns were also raised about some taverns allegedly failing to observe prescribed closing times. Management partly attributed this to the absence of municipal by-laws governing the matter, highlighting the need for engagement with the municipality and relevant stakeholders to address regulatory challenges and promote community safety.
In response, Mr Mbambo committed to escalating the identified challenges to the heads of department of relevant provincial departments, including the Department of Public Works, to explore possible interventions. Replacing the stolen water pump will receive particular attention, given its importance to restoring normal operations at the station.
Through continued engagement, monitoring, and follow-up on previous recommendations, the Department aims to improve policing service delivery and contribute to safer communities across the Eastern Cape.