The Community Schemes Ombud Service

They fought like a cornered bull, with the tenacity of a cat.

"United in pride, CSOS stands behind Bafana Bafana⚽️🇿🇦 "

Do you know your rights in your community scheme?

Whether you are dealing with a dispute that's dragging on or trying to get your scheme's rules updated, CSOS has you covered.

Join us on 17 June for a live webinar where we break down exactly how to use CSOS Connect to lodge disputes and submit rule amendments , no jargon, no confusion, just straight answers.
Bring your questions. We'll bring the expertise!!

🗓 17 June 2026 | 12:00 – 13:00
LINK: 526f1262-4a31-480b-bd5c-18dc7752933d@6b6557b3-4111-4623-9cca-6281a5a00539" rel="ugc" target="_blank">https://events.teams.microsoft.com/event/526f1262-4a31-480b-bd5c-18dc7752933d@6b6557b3-4111-4623-9cca-6281a5a00539

[MPUMALANGA TRAINING RESCHEDULED]

Please join them in an online training, education and stakeholder awareness session!

Learn more about:
✔️ CSOS Connect – Lodging a Dispute
✔️ CSOS Act

💻 MS Teams
📅 Wednesday, 8 June 2026
⏰ 10h00 – 11h30

Be part of the conversation from wherever you are in the world. Use the following link to join: https://teams.microsoft.com/meet/359267329707936?p=6k6vBfYIMgyrQ9P0Z0

Dear Stakeholder

Please be advised of a planned system maintenance scheduled as follows:

Date: Thursday, 28 May 2026
Time: 20:00 – 22:00
Systems Impacted: CSOS Connect Public & Admin Portal

During the maintenance window, CSOS Connect may be unavailable or experience intermittent disruptions. Normal service will resume once the maintenance has been completed.

We apologise for any inconvenience this may cause and appreciate your understanding.

Our Mpumalanga Satellite Office invites you to join them in an online training, education and stakeholder awareness session!

Learn more about:
✔️ CSOS Connect – Lodging a Dispute
✔️ CSOS Act

💻 MS Teams
📅 Wednesday, 27 May 2026
⏰ 10h00 – 11h30

Be part of the conversation from wherever you are in the world. Use the following link to join: https://teams.microsoft.com/meet/359267329707936?p=6k6vBfYIMgyrQ9P0Z0

Join us tomorrow at our Bloemfontein Satellite Office for a training, education and stakeholder awareness session!

Learn more about:
✔️ Dispute Resolution
✔️ How to lodge a complaint on CSOS Connect

📍 Hydro Park Office Block, 135 President Reitz Street, Westdene
📅 Thursday, 21 May 2026
⏰ 09h00 – 10h00

Be part of the conversation on effective community scheme governance and dispute management.

CSOS conducts compliance investigations, and members of community schemes may formally request that such investigations be undertaken.

To request an investigation, download the application form here: https://csos.org.za/wp-content/uploads/2026/05/Compliance-Form-022022-1.pdf?fbclid=IwY2xjawR5IfVleHRuA2FlbQIxMABicmlkETFBYWF4amJSeEZVMDdnT29Dc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHkJ-Mq3eN_JQBfYGazZ0nwpl7_PoHo-LIRlqxRyzf0VWi4uMuJgaDaIurVn5_aem_YWdncwCoUIC0DlTrkxdRjCyT2GXK&brid=YWdncwHXpstP3XR5e-sZaJR8C0vC

We further provide a compliance checklist for community schemes which is available here:
https://csos.org.za/wp-content/uploads/2026/05/Community-Scheme-Compliance-Check-List.pdf?fbclid=IwY2xjawR5IfhleHRuA2FlbQIxMABicmlkETFBYWF4amJSeEZVMDdnT29Dc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHh13jCz-AZJEUUDSg0pT1yLwPtQtzwTONGSEd-h381h81T8Tqzq72CjnwRzk_aem_YWdncwASsaBJVOu522f-7-g6QXg_&brid=YWdncwFjce9fN5tvF9KTHiTi8VHq

For more information, contact CSOS:
📞 0800 000 653
📧 [email protected]

You're invited to join us for a webinar focusing on rules and compliance.

📅 Wednesday, 27 May 2026
⏰ 11h00 – 12h00
💻 MS Teams

Register and be part of the conversation: https://teams.microsoft.com/meet/370158347374363?p=1iWIrvYGZHlDTC5gLZ

[CSOS CONNECT PLANNED MAINTENANCE: 18/05/2026]

Dear Stakeholder

Please be advised of a planned system maintenance scheduled as follows:

Date: Monday, 18 May 2026
Time: 17:00 – 19:00
Systems Impacted: CSOS Public & Admin Portal

During the maintenance window, CSOS Connect may be unavailable or experience intermittent disruptions. Normal service will resume once the maintenance has been completed.

We apologise for any inconvenience this may cause and appreciate your understanding.