Amatola Water Board

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Amatola Water is an essential water services utility in the Eastern Cape.

28/10/2026

*Water Safety Assurance*

Water is rigorously tested daily to ensure safety and cleanliness.

Employing multi-stage treatment including filtration and disinfection for the highest quality.

All treated water supplied to municipalities is safe, reliable, and meets all quality standards before distribution.

26/10/2026

Did you know that Amatola
Water Board provides clean
water to Municipalities?

Let's appreciate the value of
water and protect our infrastructure

23/10/2026

THE COST OF VANDALISM

Vandalism of water infrastructure causes water shortages, costly repairs and community disruption.

Protect our infrastructure . Protect our water

22/10/2026

MASINCEDANE WATER SUPPLY RESTORATION UNDERWAY! 16h00

Following the successful completion of the pipeline repairs ahead of the antticipated completion date, Amatola Water is pleased to announce that the Masincedane water system has been started up.

Water supply will gradually return to the affected areas as the system continues to recharge and normal operations are restored. Full restoration of water supply is anticipated overnight, provided the system continues to operate as expected.

Cummunities are advised that water may return at different times across the affected areas as the system stabilises. We encourage everyone to continue using available water sparingly until normal supply has been fully restored.

Amatola Water appreciates the patience and cooperation of affected communities throughout the shutdown. We also commend our Operations Team for their dedication and hard work in completing the repairs ahead of schedule and progressing with the restoration of the system.

Issued by Amatola Water – Stakeholder Relations and Communications Department

22/10/2026

GREAT NEWS! MASINCEDANE PIPELINE REPAIRS COMPLETED AHEAD OF SCHEDULE! 14H00

Amatola Water is pleased to announce that repairs to the damaged Masincedane water pipeline have been successfully completed ahead of the anticipated completion timeframes!

The damaged pipe sections have been replaced and pipe laying is complete. The team is currently backfilling the pipeline and reinstating the affected areas.

The next step is the controlled recharging of the raw water pipeline supplying the Water Treatment Works (WTW). This process will be carried out carefully to ensure the safe restoration of the system and to confirm that the repaired pipeline is operating as expected.

While the repairs have been completed earlier than anticipated, water supply to the affected areas will not necessarily resume immediately, as the system must undergo further operational processes and checks before normal supply can be restored.

We sincerely thank affected communities and stakeholders for their patience, cooperation and understanding throughout the shutdown. We also commend our dedicated teams for their commitment to completing this essential work ahead of schedule.

One important step completed, bringing us closer to restoring water supply!

Amatola Water will continue to keep stakeholders informed as the restoration process progresses.

Issued by Amatola Water – Stakeholder Relations and Communications Department

22/10/2026

UPDATE – MASINCEDANE WATER SYSTEM SHUTDOWN | 22 OCTOBER 2026 | 10:58

Amatola Water wishes to inform stakeholders that repair work on the damaged water pipeline is continuing at both sites.

Today, Thursday, 22 October 2026, the repair teams are continuing with the installation of new pipe sections and completing the necessary repairs. Once this work has been completed, the excavated areas will be backfilled and any required concrete work will be undertaken.

The concrete will be allowed sufficient time to cure before the water system is gradually brought back into operation. The system will then be checked to ensure that it is functioning properly before water supply is fully restored.

Water supply remains temporarily interrupted in the affected areas while the repair work continues. Residents and businesses are urged to conserve their available water and use it sparingly for essential needs.

Amatola Water will continue to provide updates on progress and advise stakeholders of any further developments regarding the restoration of water supply.

We apologise for the inconvenience caused and thank affected communities, residents and businesses for their patience and understanding as our teams work to complete the repairs and restore water supply.

Issued by Amatola Water – Stakeholder Relations and Communications Department

21/10/2026

UPDATE - MASINCEDANE WATER SYSTEM SHUTDOWN | 15H30

Our repair team remains on site and continues to work towards addressing the pipeline leak. The excavation work around the damaged pipe sections has been completed at both sites and the ground has been prepared for the next phase of the repair process. This marks an important step towards addressing the pipeline damage and restoring the integrity of the affected infrastructure.

The technical teams will proceed with the necessary repair work, taking into consideration site conditions and the requirements for completing the repairs safely and effectively.

Water supply remains temporarily interrupted while the repair work is in progress. Residents and businesses in the affected areas are encouraged to use available water sparingly and prioritise essential household and operational needs.

Amatola Water will continue to monitor progress on site and provide further updates as the work advances and additional information becomes available.

We apologise for the inconvenience and appreciate your patience and understanding during this period.

Issued by Amatola Water – Stakeholder Relations and Communications Department

21/10/2026

MASINCEDANE WATER SYSTEM SHUTDOWN | DAY 1 PROGRESS UPDATE | 21 OCTOBER 2026 , 13h00

Work on the Masincedane water system shutdown started this morning. Teams are busy working on two broken sections of the raw water pipeline, with work taking place in both areas at the same time.

Today’s work involves digging around the broken pipes and preparing the ground for the repairs. The teams aim to complete the digging and ground preparation at both sites today.

The work is necessary to repair the damaged pipes and help improve the reliability of the water supply.

Water supply is temporarily interrupted while the work is in progress. We will share another update as the work continues.

Amatola Water thanks all affected community members and stakeholders for their patience, cooperation and understanding during this time.

21/10/2026

NOTICE : PLANNED WATER SUPPLY INTERRUPTION – MASINCEDANE WTW

Dear Valued Stakeholders

Kindly be advised that the planned shutdown of Masincedane Water Treatment Works (WTW) commences today, Wednesday, 21 October 2026, to allow for essential repairs to a leaking water pipeline.

The repair work is necessary to address the pipeline leak and support the continued reliability of water supply infrastructure.

The shutdown will result in water supply interruptions to the following areas:

* Keiskammahoek Town
* Somphumelela Township
* Dontsa Bumbane
* Mnyameni Donga
* Lower Gxulu
* Upper Gxulu
* Tshoxa

We acknowledge the inconvenience that this interruption may cause and appreciate the cooperation and understanding of all affected stakeholders and communities while the necessary repairs are being undertaken.

Amatola Water will provide regular updates as the repair work progresses and communicate any developments or changes to the planned schedule.

We sincerely apologise for any inconvenience caused.

Issued by Amatola Water Stakeholder Relations and Communications

20/10/2026

Conserve every drop.

every small action
counts in preserving
our water resources

Address

6 Lancaster Place
East London
5247

Telephone

+27437073700

Website

https://www.amatolawater.co.za/media-centre/latest-news

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