OPFA SA

OPFA SA

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Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from OPFA SA, Public & Government Service, Riverwalk Office Park, Block A, 4th Floor, 41 Matroosberg Road, Ashlea Gardens, Pretoria.

26/06/2026

In 1976, young people raised their voices for fairness and changed outcomes. Today, that same power lives in how you engage with your financial rights.

If something doesn’t add up and it is unresolved, don’t stay silent, speak up and approach the relevant financial ombud, the National Financial Ombud Scheme South Africa - NFO, FAISOmbud, or the OPFA SA for fair, independent resolution, for free.

Know your rights. Use your voice. Change your outcome.

Photos from OPFA SA's post 12/06/2026

📍 Day 2 | Comrades Marathon Expo

The Financial Ombud System, overseen by the Ombud Council, is exhibiting at the Comrades Marathon Expo from 11-13 June 2026.

Visit us at Stand B46 (opposite the History Gallery) to learn more about the Office of the Pension Funds Adjudicator (OPFA) and the services offered by the other ombud schemes:

🔹 FAISOmbud - for complaints related to financial advice and services.
🔹 National Financial Ombud Scheme South Africa - NFO - for banking, credit, and insurance complaints.

Stop by our stand to learn more about your rights as a financial consumer and how we can help resolve financial disputes at no cost.

We look forward to connecting with you.

Photos from AORC AOMA's post 30/05/2026
21/05/2026

📢 Our latest Quarterly Digest is now available!

This edition highlights the OPFA’s continued commitment to resolving pension fund complaints fairly, economically, and expeditiously. Key developments include a surge in complaints, operational performance, with 9 483 complaints finalised, 91% of complaints resolved within 180 days and 77% of strategic objectives met for 2025/26.

🔍 Inside, you’ll find:

- Key highlights from the Adjudicator
- Lessons from recent Adjudicator determinations
- The importance of thorough investigations and fair benefit allocations
- Stakeholder engagement efforts to strengthen consumer awareness

👉 Read the full newsletter here: https://ow.ly/BRJI50Z2Myh

Our services are free, and we encourage all stakeholders to stay informed and engaged.

07/05/2026

📢 New Media Release: 'Delay Denies Dependants Their Rightful Benefits'

In this release, the Adjudicator highlights the serious impact of delays in processing pension fund death benefit claims on dependants, stressing the importance of timely and proactive action to ensure beneficiaries receive what is rightfully due to them.

Read the full release here: https://ow.ly/r2GT50YVMXJ

06/05/2026

Upcoming Speaking Engagement | Governance at a Crossroads: Why 2026 Demands Bold Leadership

The Pension Funds Adjudicator will be speaking on this timely and important topic, reflecting on the role of bold leadership in strengthening good governance in the public sector.

Stay tuned for key takeaways and highlights from the session.


05/05/2026

🎙️In Case You Missed It | Listen to the Full Interview

If you missed yesterday’s broadcast, you can still catch the insightful conversation on the Life, Love and All show on Radio 2000. The Pension Funds Adjudicator, Lebogang Mogashoa, joined host Mapaseka Mokwele to unpack key issues affecting members and beneficiaries.

The discussion covered important topics, including pension fund withdrawals, members’ rights and queries, and the role of the Office of the Pension Funds Adjudicator (OPFA) in resolving pension fund matters.

This conversation is especially valuable for anyone considering accessing their retirement savings due to financial pressures, offering important insights to help you make informed decisions about your financial future.

Catch the full interview here: 🔗 https://ow.ly/zMUA50YUTSc

04/05/2026

Join the Pension Funds Adjudicator on Radio 2000 tonight at 19h00 for a discussion on the impact of rising withdrawal claims on retirement savings, a recent determination, how the public can engage with the Adjudicator’s Office, and more.

Live on Radio 2000, 97.2-100 FM Nationwide

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Location

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Address


Riverwalk Office Park, Block A, 4th Floor, 41 Matroosberg Road, Ashlea Gardens
Pretoria
0081