The Office of the Tax Ombud aim to provide taxpayers with a free, impartial, fair and expeditious channel for resolving their differences with SARS.
The Office of the Tax Ombud (OTO) was established in October 2013 in terms of section 14 and 15 of the Tax Administration Act 208 of 2011, with the aim of providing taxpayers with a free, impartial, fair and expeditious channel for resolving their differences with SARS.
“The mandate of the Tax Ombud is to review and address any complaint by a taxpayer regarding a service matter, or a procedural o
Your feedback shapes a better tax system.
The OTO is always pleased to hear from taxpayers. Let us know how we’re doing!
Tax Ombud ensures fairness.
18/06/2026
Spotted at the ! 📍 OTO Chief Executive Officer Mmamelao Malakalaka connecting with Tax Practitioner Sunil Pranpath.
Building meaningful partnerships with practitioners ensures we keep driving fairness and transparency across the tax profession.
OTO Takes the Stage at the Accounting Indaba 2026!
Acting CEO, Mmamelao Malakalaka leads the conversation on leadership under pressure.
Then visit our stand for practical tax guidance.
Tax Ombud ensures fairness.
Live Now 🎤
OTO Acting CEO, Mmamelao Malakalaka on stage: Leadership Under Pressure.
📍 Visit our stand, continue the conversation.
Tax Ombud ensures fairness.
📢 Day 2 at the Accounting Indaba 2026!
We are hearing powerful, real-life testimonies from taxpayers who have experienced how the Office of the Tax Ombud is making a difference.
Tax Ombud ensures fairness.
18/06/2026
Leadership. Integrity. Impact.
The Office of the Tax Ombud is at Accounting Indaba 2026!
Today, Acting CEO Mmamelao Malakalaka delivers a keynote on Leadership Under Pressure.
📍 Visit Team OTO at our stand,empowering you with your rights this tax season.
📅 17–18 June | 📍 Vodacom World, Midrand
Tax Ombud ensures fairness.
17/06/2026
Are you at the Accounting Indaba 2026?
Visit Team OTO at our stand for expert insights on your rights and our FREE services.
Stay ahead. Stay empowered.
📅 17–18 June | 📍 Vodacom World, Midrand
Tax Ombud ensures fairness
Connect with OTO at the Accounting Indaba 2026!
From keynote insights to real conversations at our stand
📅 17–18 June | 📍 Vodacom World, Midrand
We are here for fairness, integrity, and YOU
Tax Ombud ensures fairness
Why Visit OTO at the Accounting Indaba 2026 ?
✔ Insightful keynote
✔ FREE support at our stand
✔ Clear guidance on your rights
Fairness starts here.
📅 17–18 June | 📍 Vodacom World, Midrand
Tax Ombud ensures fairness
17/06/2026
Today is the day!
The Office of the Tax Ombud is at Accounting Indaba 2026!
🎤 Tomorrow, Acting CEO Mmamelao Malakalaka delivers a keynote on Leadership Under Pressure.
📍 Visit Team OTO at our stand,empowering you with your rights this tax season.
Know your rights. Choose fairness.
📅 17–18 June | 📍 Vodacom World, Midrand
Tax Ombud ensures fairness.
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |