13/10/2026
When a child tells you about abuse, your response in that moment matters. Your role is to listen, support and report, not to investigate.
Stay Calm: Keep your voice and body language calm. Shock or anger can make a child stop talking.
Listen and Believe: Give the child your full attention and take what they say seriously.
No Leading Questions: Let the child tell it in their own words. Use open prompts like "Tell me more."
Never Promise Secrecy: Explain gently that you need to tell people whose job it is to help.
Reassure the Child: Let them know it is not their fault and that they did the right thing by telling you.
Record and Report: Write down the child's exact words, the date and time, and report to a designated child protection organisation, the Department of Social Development or SAPS.
If a child is in immediate danger, contact SAPS or emergency services without delay. 🤝
When a child tells you about abuse, your response in that moment matters. Your role is to listen, support and report, not to investigate.
Stay Calm: Keep your voice and body language calm. Shock or anger can make a child stop talking.
Listen and Believe: Give the child your full attention and take what they say seriously.
No Leading Questions: Let the child tell it in their own words. Use open prompts like "Tell me more."
Never Promise Secrecy: Explain gently that you need to tell people whose job it is to help.
Reassure the Child: Let them know it is not their fault and that they did the right thing by telling you.
Record and Report: Write down the child's exact words, the date and time, and report to a designated child protection organisation, the Department of Social Development or SAPS.
If a child is in immediate danger, contact SAPS or emergency services without delay. 🤝