SMART Zambia - e-Government Division

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SMART Zambia - e-Government Division A CONNECTED ZAMBIA, IS A SMART ZAMBIA

25/09/2026

NO MORE MISSING FILES. NO MORE ALL-DAY QUEUES. THIS IS WHAT DIGITAL HEALTH LOOKS LIKE.

When a nurse tells you files don't go missing anymore, that's more than an upgrade. That's dignity.

Nelly Makasa, Nurse in Charge at Railway Health Centre in Lusaka, has seen the change firsthand. SmartCare Pro has cut patient waiting times and ended the burden of storing paper files. For patients like Verica Banda, the difference is simple: no lost files and no spending the whole day in a queue.

This is what digitising public healthcare looks like. Real people. Real time saved. Real care delivered.

🏆 SmartCare Pro is a FINALIST for the Public Sector Digitisation Award at the eAfrica Awards 2026, and we need YOU to help bring it home!

Vote now: https://eafricaawards.com/vote/


IHM Southern Africa Ministry of Health Zambia

24/09/2026

NO MORE BOOKS. NO MORE PAPERWORK. SmartCare Pro is transforming care at Namseche Mini Hospital in Eastern Province.

Since 2019, Medical Licentiate Augustine Himululi has watched SmartCare Pro change the way every department at Namseche Mini Hospital works. Record-keeping is stronger, data reporting in ART and OPD is sharper, and referrals, both internal and external, now move smoothly.

"Clients no longer need to carry books or papers, as we are able to access and manage their records through the system."

That means fewer lost files, less paperwork, and more time for what matters most: patient care. đź’™

🏆 SmartCare Pro is a FINALIST for the Public Sector Digitisation Award at the eAfrica Awards 2026, and we need YOU to help bring it home!

🗳️Vote now: https://eafricaawards.com/vote/

23/09/2026

‎500 PATIENTS A DAY, 12,000 LIVES SERVED THROUGH SMARTCARE PRO AT MSEKERA

‎Msekera Rural Health Centre, in Chipata District, Facility In-Charge, Anthony Shawa has witnessed the journey firsthand, from SmartCare Legacy to SmartCare Plus, and now to SmartCare Pro. And the difference is undeniable.
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"Previously, patient records were location-based, making follow-ups difficult. Now, with SmartCare Pro, patient information is accessible regardless of where they are seen. Continuity of care has become much easier, and we can also refer patients directly to other facilities through the system."
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‎That's the power of digital health, no patient left behind, no record out of reach. For a facility attending to nearly 500 patients daily, this is nothing short of a game changer.
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‎SmartCare Pro is a FINALIST for the Public Sector Digitisation Award at the eAfrica Awards 2026, and we need YOU to help bring it home!
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‎ Vote now: https://eafricaawards.com/vote/
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‎ IHM Southern Africa Ministry of Health Zambia

22/09/2026

FROM PAPER REGISTERS TO DIGITAL POWER AT LUNKHWAKWA!

At Lunkhwakwa Urban Health Centre in Chipata District, Facility In-Charge Dina Litongola calls SmartCare Pro a true game changer. What once took hours of manual counting at month-end is now just a click away. Patient records that used to get lost in paper files are now secure and easy to track. That's digitisation in action.

NOW, HERE'S HOW YOU CAN GET INVOLVED:
SmartCare Pro is a FINALIST for the Public Sector Digitisation Award at the eAfrica Awards 2026, and we need YOU to help bring it home!

👉 Vote now: https://eafricaawards.com/vote/

IHM Southern Africa Ministry of Health Zambia

21/09/2026

FASTER CARE. BETTER PATIENT EXPERIENCE AT CHILENJE LEVEL 1🇿🇲

The Presidential Delivery Unit Zambia highlights how Chilenje Level 1 Hospital is transforming the patient experience through SmartCare Pro, cutting waiting times from up to 4 HOURS to 2 HOURS OR LESS while boosting efficiency, patient record management, and access to essential medicines.

This transformation is made possible through SMART Zambia Institute, in collaboration with IHM Southern Africa IHM, and the Ministry of Health Zambia.

Hear directly from the health workers driving this transformation!

AND HERE'S HOW YOU CAN BE PART OF THIS JOURNEY!
SmartCare Pro is a FINALIST for the Public Sector Digitisation Award at the eAfrica Awards 2026, and we need YOUR support to bring this recognition home.

Cast your vote NOW: https://eafricaawards.com/vote/

VOTE. SHARE. CELEBRATE.

16/09/2026

HOW ONE OFF-GRID CLINIC IN SOLWEZI IS REWRITING HEALTHCARE'S FUTURE

A recent visit to Northwestern Province proved one thing loud and clear, healthcare transformation is HAPPENING, and it doesn't need a power grid to thrive.

Mr Chewe Nkole, Smartcare Pro Contract Manager, joined a distinguished delegation from SMART Zambia, IHM Southern Africa, Ministry of Health Zambia, and State House on a tour of Weighbridge Clinic in Solwezi, and what they witnessed was nothing short of remarkable.

Facility In-Charge Joan Mtonga confirmed it: despite being OFF-GRID, the clinic has fully transitioned from paper-based records to Smartcare Pro. The results speak for themselves:
âś… Faster service delivery
âś…Significantly reduced patient waiting times
âś…More accurate, reliable health records

THIS is the future of healthcare, and it's already here. 🇿🇲

NOW HERE'S WHERE YOU COME IN!
SmartCare Pro is a FINALIST for the Public Sector Digitisation Award at the eAfrica Awards 2026, and we need YOUR vote to bring this win home!

Cast your vote NOW: https://eafricaawards.com/vote/

VOTE. SHARE. CELEBRATE.

Congratulations to Temwani Sungubele, a 21-year-old third-year BSc Computer Science student at Copperbelt University, wh...
15/09/2026

Congratulations to Temwani Sungubele, a 21-year-old third-year BSc Computer Science student at Copperbelt University, who will represent Zambia at Miss Geek in Kigali, Rwanda!

Temwani impressed the judges with “Manzi Alert”, her AI-powered solution designed to help communities prepare for water shortages through outage predictions, water-source mapping and timely alerts, with features addressing challenges faced by women and girls.

We wish her the very best as she takes Zambian innovation to Kigali

15/09/2026

SOUTHERN PROVINCE GOES SMARTCARE PRO!

Zambia's digital health transformation has reached yet another milestone, and this time, it's Southern Province taking centre stage!

The SmartCarePro electronic health record (EHR) system is now being rolled out across the province, bringing with it a new era of streamlined patient care, efficient service delivery, and improved data management.

And the enthusiasm? It's undeniable.
In this video, we hear directly from clinicians across Southern Province who are on the front lines of this transformation. They share firsthand how SmartCarePro is:
âś… Empowering them to deliver patient-centric care
âś… Giving them instant access to accurate medical histories
âś… Reducing paperwork and saving precious time
âś… Improving treatment decisions with reliable data

This isn't just technology; it’s healthcare with a human touch, powered by innovation.

🏆 AND HERE'S HOW YOU CAN BE PART OF THIS JOURNEY!
SmartCare Pro is a FINALIST for the Public Sector Digitisation Award at the eAfrica Awards 2026, and we need your support to bring this recognition home.

🇿🇲 Cast your vote NOW: https://eafricaawards.com/vote/

VOTE. SHARE. CELEBRATE.

IHM Southern AfricaMinistry of Health Zambia

14/09/2026

BIG WIN AT CHIMWEMWE LEVEL 2!

Chimwemwe Level 2 Hospital in Kitwe has eliminated lost patient files thanks to SmartCare Pro!

Medical Superintendent Dr Webster Mulenga announced the breakthrough during a high-level visit by SMART Zambia, IHM Southern Africa, Ministry of Health Zambia, and State House officials.

THE RESULTS ARE SPEAKING FOR THEMSELVES:
âś… Zero misplaced patient files
âś… Instant theatre-to-ward documentation
âś… Seamless care at every point
âś… Full staff buy-in from day one

"This transformation has been remarkable. Information loss is now a thing of the past." – Dr. Mulenga

This is a MASSIVE milestone for Zambia's digital transformation journey, led by SMART Zambia Institute, the Ministry of Health Zambia, and IHM Southern Africa.

BUT WE NEED YOUR HELP TO TAKE THIS EVEN FURTHER!

SmartCare Pro is a FINALIST for the Public Sector Digitisation Award at the eAfrica Awards 2026, and we need every Zambian to stand behind this innovation.

Now, we need YOUR vote to bring this award home.

VOTE HERE: https://eafricaawards.com/vote/

Vote. Share. Celebrate.

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Corner Of Independence Avenue And Nationalist Road
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10101

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