Public Service Pensions Fund

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Public Service Pensions Fund Public Service Pension Fund (PSPF) is a creation under the Public Service Pensions Act CAP 260 of the Laws of Zambia.

Public Service Pension Fund Board (PSPFB) is a creation under the Public Service Pensions Act CAP 260 of the Laws of Zambia, mandated to control and administer the Fund in accordance with sound business practices.

As we continue to celebrate Customer Service Week from 5th to 9th October 2026, PSPF is happy to go “The Extra Mile” by ...
08/10/2026

As we continue to celebrate Customer Service Week from 5th to 9th October 2026, PSPF is happy to go “The Extra Mile” by bringing pension services closer to you.

Access our services anytime, anywhere through the
PSPF Mobile App, USSD, WhatsApp and e-PSPF portal.

For more information, call our Contact Centre on +260 630 020 101.

This Customer Service Week, we at the Public Service Pensions Fund (PSPF) are going the extra mile by helping our client...
06/10/2026

This Customer Service Week, we at the Public Service Pensions Fund (PSPF) are going the extra mile by helping our clients register on and use our digital platforms, including the Mobile App, USSD, WhatsApp and e-KYC, for easier and more convenient access to pension services.

Customer Service Week 2026 is being commemorated from 5th to 9th October under the theme “The Extra Mile.”

PSPF – Keeping Your Pension Promise.

The Public Service Pensions Fund (PSPF) celebrates Customer Service Week 2026, from 5th to 9th October, under the theme ...
05/10/2026

The Public Service Pensions Fund (PSPF) celebrates Customer Service Week 2026, from 5th to 9th October, under the theme “The Extra Mile.”

At PSPF, going the extra mile means listening with care, timely responding to enquiries, providing clear information and helping our members, pensioners and beneficiaries access the services they need.

We remain committed to meeting and exceeding the expectations of the people we serve by making pension services more accessible and convenient through various digital platforms.

The Public Service Pensions Fund (PSPF) today joins the nation and the global community in celebrating World Teachers’ D...
05/10/2026

The Public Service Pensions Fund (PSPF) today joins the nation and the global community in celebrating World Teachers’ Day under the theme, “Standing with teachers: 60 years of protecting the profession, advancing its status and shaping our futures”.

We honour teachers for their dedication to nurturing young minds and shaping the future of our nation.

Happy World Teachers’ Day!

02/10/2026

The Public Service Pensions Fund (PSPF) is proud to be one of the sponsors of the 2026 Zambia Capital Markets Conference and Awards (ZCMCA) taking place in Livingstone from 30th September to 2nd October, 2026 under the theme "Capital Markets 2030: Mobilising Investment for Economic Transformation and Sustainable growth ".

PSPF Director - Investments Mrs . K***a Chola speaks about ZCMCA's significance, why PSPF sponsored the event and proud to be part of a landmark conversation shaping Zambia 's financial sector trajectory to 2030.

The Public Service Pensions Fund (PSPF) today joins the global community in commemorating the International Day of Older...
01/10/2026

The Public Service Pensions Fund (PSPF) today joins the global community in commemorating the International Day of Older Persons, a established by the United Nations (UN) to honour the contributions of older persons and raise awareness of the challenges and opportunities associated with an ageing global population.

The theme for the 2026 commemoration is “The Age of Longevity: Rethinking Systems for Longer Lives.”

At PSPF, we are proud to serve our senior citizens and remain committed to continuously making pension services easier, more convenient and accessible to them.

The Mobile Biometric Life Enrolment and Verification Exercise continues today in Rufunsa District, while the team from C...
30/09/2026

The Mobile Biometric Life Enrolment and Verification Exercise continues today in Rufunsa District, while the team from Chilanga moves to Kafue District.

Pensioners and beneficiaries who are on the monthly pension payroll and have not yet renewed their life certificates through biometric verification are encouraged to visit the following designated centres:

Rufunsa District: Rufunsa Town Council

Kafue District: Kafue Town Council

Our teams are on hand to assist you with the biometric verification process and attend to any queries you may have regarding the exercise.

For more information, please contact the PSPF Contact Centre on +260 630 020 101 or email [email protected]

PSPF – Keeping Your Pension Promise

PENSIONERS WELCOME PSPF’S BIOMETRIC LIFE CERTIFICATE VERIFICATION SYSTEMThe Public Service Pensions Fund (PSPF) has rece...
29/09/2026

PENSIONERS WELCOME PSPF’S BIOMETRIC LIFE CERTIFICATE VERIFICATION SYSTEM

The Public Service Pensions Fund (PSPF) has received an overwhelming response from pensioners and beneficiaries following the commencement of the Mobile Biometric Life Enrolment and Verification Exercise in various districts of Lusaka Province.

The initiative is part of PSPF’s digital transformation agenda aimed at making pension services more accessible and convenient by taking services closer to pensioners and enabling remote verification.

The mobile exercise is being conducted in five districts of Lusaka Province namely Chongwe, Chilanga, Rufunsa, Kafue and Luangwa and is targeting pensioners and beneficiaries who are on the monthly pension payroll and have not yet renewed their life certificates biometrically.

Some of the pensioners interviewed by the PSPF Corporate Communications Unit expressed appreciation for the introduction of the biometric facial recognition system, noting that bringing the service closer to them has made the life certificate renewal process more convenient.

They have since encouraged PSPF to continue decentralising and leveraging technology to bring its services closer to members and beneficiaries across the country.

The Biometric Life Certificate system uses facial recognition technology to enable pensioners and beneficiaries to verify their identity remotely after completing the initial biometric enrolment.

The Mobile Biometric Life Enrolment and Verification Exercise continues today in Chongwe and Chilanga Districts.Pensione...
28/09/2026

The Mobile Biometric Life Enrolment and Verification Exercise continues today in Chongwe and Chilanga Districts.

Pensioners and beneficiaries who are on the monthly pension payroll and have not yet renewed their life certificates through biometric verification are encouraged to visit the following designated centres:

Chongwe District: Chongwe Council Rest House
Chilanga District: Chilanga Town Council

For more information, please contact the PSPF Contact Centre on +260 630 020 101 or email [email protected].

PSPF – Keeping Your Pension Promise

PSPF TAKES BIOMETRIC LIFE VERIFICATION SERVICES CLOSER TO PENSIONERS IN LUSAKA PROVINCE.The Public Service Pensions Fund...
25/09/2026

PSPF TAKES BIOMETRIC LIFE VERIFICATION SERVICES CLOSER TO PENSIONERS IN LUSAKA PROVINCE.

The Public Service Pensions Fund (PSPF) has commenced a Mobile Biometric Life Enrolment and Verification Exercise in Lusaka Province aimed at making life certificate renewal more convenient and accessible for pensioners and beneficiaries.

The exercise is being conducted in five districts, namely Chongwe, Chilanga, Rufunsa, Kafue and Luangwa, where PSPF pensioners and beneficiaries on the monthly pension payroll are being enrolled onto the Fund’s Biometric Facial Recognition Life Verification System.

The exercise is being conducted from 25th September to 2nd October 2026, from 08:00 hours to 17:00 hours on the scheduled dates.

The Mobile Biometric Life Enrolment and Verification Exercise is specifically targeting PSPF pensioners and beneficiaries who are on the monthly pension payroll and are required to renew their life certificates annually.

Meanwhile, some pensioners who attended the exercise in Chongwe have expressed appreciation to PSPF for taking biometric life verification services closer to them as it has cut down on travelling expenses.

They further welcomed the introduction of the biometric facial recognition system, noting that the initiative would make future life verification easier and more accessible.

Address

Lusaka

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

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