Luapula Water Supply and Sanitation Company Limited

WATER SUPPLY UPDATE – KAOLE AND SURROUNDING AREAS

Luapula Water Supply and Sanitation Company Limited is pleased to inform its valued customers that the Kaole Pump resumed operations at approximately 23:00 hours last night following repair works by our technical team.

Water supply is expected to gradually normalize in Kaole and surrounding areas as the distribution system stabilizes and reservoirs replenish.

Customers are kindly requested to confirm in the comments section or through our customer service channels whether they are now receiving water in their respective areas. Your feedback will assist our team in monitoring the restoration process and identifying any areas that may still require attention.

We thank you for your patience, understanding, and cooperation during the interruption.

Issued by;
Public Relations and Marketing Unit
Luapula Water Supply and Sanitation Company Limited.

AfDB Commends LpWSC for Sustaining Project Infrastructure During Kawambwa Monitoring Mission

The African Development Bank (AfDB) concluded its monitoring mission under the Integrated Small Towns Water Supply and Sanitation Project (ISTWSSP) with a visit to Kawambwa District, where the delegation commended Luapula Water Supply and Sanitation Company Limited (LpWSC) for its effective management and maintenance of project infrastructure.

The monitoring mission included inspections of key facilities established under the project, among them the Water Treatment Plant, water source facilities, boreholes and the Distribution Centre. The delegation also visited Luapula Water's district offices, where updates were provided on the performance and impact of the investments on water service delivery within the district.

During the visit, the AfDB delegation expressed satisfaction with the condition and functionality of the infrastructure, noting that facilities handed over years ago continue to operate efficiently and remain well maintained. The delegation highlighted this as a testament to Luapula Water Supply and Sanitation Company Limited's commitment to sustainable asset management and the long-term success of the project.

The mission further provided an opportunity to assess the contribution of the infrastructure towards improving access to clean and safe water, enhancing service reliability and supporting socio-economic development in Kawambwa District.

The positive assessment by the AfDB delegation reinforces the company's commitment to safeguarding infrastructure investments and ensuring that they continue to deliver lasting benefits to the communities they serve.

As the implementing utility, Luapula Water Supply and Sanitation Company Limited remains dedicated to providing reliable, sustainable and quality water services while maximizing the impact of investments made under the Integrated Small Towns Water Supply and Sanitation Project across Luapula Province.

Picture Highlight 📸

AfDB Senior Water and Sanitation Engineer, Mr. Herbert Chinokoro, and our Sewer Plant Assistant Attendant Jane Mulenga during the monitoring mission at the Mansa Wastewater Treatment Plant.

At Luapula Water Supply and Sanitation Company Limited, we believe that empowering women is essential to building a stronger and more sustainable water and sanitation sector. We remain committed to creating opportunities for women to thrive in technical and operational roles, breaking barriers and inspiring future generations of female professionals.

The African Development Bank (AfDB) delegation later today proceeded to Mwense District as part of the ongoing monitoring mission under the Integrated Small Towns Water Supply and Sanitation Project (ISTWSSP).

During the visit, the delegation was updated on the progress and impact of the project, which has significantly enhanced water supply services in the district through investments in key infrastructure, including the water treatment system, storage facilities, household water connections, and other critical components designed to improve access to clean and safe water.

The visit provided an opportunity to appreciate the transformative impact of the project on local communities and reaffirm the shared commitment of stakeholders towards strengthening water security and improving the quality of life for the people of Mwense District.

Luapula Water Supply and Sanitation Company Limited remains committed to ensuring that these investments continue to deliver sustainable and reliable water services to the communities we serve.

The African Development Bank (AfDB) delegation today concluded its monitoring visit to project sites in Mansa District under the Integrated Small Towns Water Supply and Sanitation Project (ISTWSSP).

The visit commenced at Luapula Water Supply and Sanitation Company Limited Headquarters, where the delegation was briefed on the Company's operations and ongoing projects. The team then proceeded to the Distribution Centre in Chabala Muwe, followed by tours of the Water Treatment Plant and Wastewater Treatment Plant.

Throughout the visit, the delegation expressed satisfaction with the progress made and commended the Company's operational standards and commitment to improving water and sanitation service delivery. The monitoring mission provided an opportunity to appreciate the impact of ongoing investments and the strides being made towards providing reliable, sustainable and quality water services to the people of Luapula Province.

Luapula Water remains grateful for the continued partnership and support from the African Development Bank and other stakeholders in advancing the water and sanitation sector.

AfDB Commends Luapula Water for Sustainable Infrastructure Management and Service Delivery

Luapula Water Supply and Sanitation Company Limited (LpWSC) has received commendation from the African Development Bank (AfDB) for its effective operation and maintenance of water and sanitation infrastructure established under the Integrated Small Towns Water Supply and Sanitation Project (ISTWSSP).

The recognition came during a courtesy call on the Luapula Provincial Administration by an AfDB delegation led by Senior Water and Sanitation Engineer, Mr. Herbert Chinokoro, ahead of a monitoring mission to project sites in Mansa District.

Mr. Chinokoro praised Luapula Water for its commitment to sustainably managing the infrastructure developed through the AfDB-supported programme, noting that the Bank was particularly impressed with the performance of water infrastructure in Samfya District.

He expressed confidence in the Company's continued ability to enhance service delivery and expand access to clean and safe water across Mansa, Mwense and Kawambwa districts, where significant investments have been made under the project.

The AfDB delegation further emphasized the importance of increasing household connections and customer enrolment to maximize the impact of the infrastructure and ensure its long-term sustainability. The remarks reaffirm the growing confidence of development partners in Luapula Water's operational capacity and commitment to delivering quality water and sanitation services to communities across the province.

The monitoring mission forms part of ongoing efforts to assess the performance and impact of the Integrated Small Towns Water Supply and Sanitation Project, which continues to improve access to clean water and sanitation services for thousands of households.

Luapula Water remains committed to building on these achievements by strengthening service delivery, expanding access to safe water, and ensuring that investments in water and sanitation infrastructure translate into lasting benefits for the people of Luapula Province.

WATER SUPPLY UPDATE – KAOLE AND SURROUNDING AREAS

Luapula Water Supply and Sanitation Company Limited wishes to inform its valued customers that water supply disruptions currently being experienced in Kaole and surrounding areas are due to a pump failure at the Kaole Pump Station.

Our technical team is on site and is currently working on the fabrication and installation of a new control panel to restore operations as quickly as possible.

To help ease the situation, the Company is providing water through a water bowser in Kaole and Central Town. Customers are advised to be on the lookout for the water bowser and make adequate arrangements to access water during this period.

We sincerely apologize for the inconvenience caused and appreciate your patience and understanding as our team works diligently to restore normal water supply.

Further updates will be provided as progress is made.

Issued by;
Chipepo Grace
Head of PR & Marketing
Luapula Water Supply and Sanitation Company Limited.

Today, Luapula Water Supply and Sanitation Company Limited hosted representatives from the African Development Bank (AfDB) on a monitoring visit to the Integrated Small Towns Water Supply and Sanitation Project (ISTWSSP) in Samfya District.

The delegation toured key project infrastructure, including the Water Treatment Plant, Pump House, and the two 500m³ storage tanks constructed under the project.

The project has significantly improved water service delivery in Samfya through the construction of a 5,200m³/day Water Treatment Plant, installation of 4,000 water connections, and expansion of water supply infrastructure. As a result, approximately 36,000 people now have access to clean and safe drinking water.

The visit provided an opportunity to appreciate the impact of the investment and the progress made towards enhancing access to reliable water supply services in Samfya District.

It's a new month your calendar has reset, but unfortunately your water bill has not reset. 😅💧 Kindly remember to settle your account and let's keep the water flowing. Happy New Month from Admin 🎉💙