DEI Concerns in Sandwell

12/11/2026

Sandwell Council CEO Shokat Lal here, my usual play here is to state the property is accessible and a kitchen is ready to install.

8 Boldmere Court isn't 🧑🏾‍🦽 accessible, Sandwell Safeguarding Adults Board haven't followed up on ANY of the concerns raised by Sandwell and West Birmingham NHS Trust West Midlands Police Devon & Cornwall Police Scott Arms Medical Centre Department for Work and Pensions - DWP and Marie Meronym has Panorama level undercover footage and 📄 of Ali Asghar's misdeeds during the last 11 months because assigning STAR TEAM unscheduled calls 4x daily for a wheelchair user because Sandwell Council wouldn't install grab rails does NOT promote the human beings right to dignity and privacy.



Parody account by ambulatory late identified AuDHD woman who feels we all need a more accessible system.
🧑🏽‍🏫 No UK regulator follows up on safeguarding concerns nor does the sender.
🤯 If a local authority fails to respond to repeated safeguarding the NFP, Fire/Police/Ambulance services, NHS do NOT follow up. They close the case/advocacy and deflect back to the service user/tenant/patient
🧐 Regulator's do not hold enforcement power, all they can do is make recommendations, a paper pushing exercise that costs millions of pounds and takes YEARS. (IF you are capable of following it to completion without nervous breakdown 👀)

Hello internet, I apologise in advance for hoping anyone will actually read something not translated by ai for me, but I need help to track down a chap named 👀Mike Horton at the LGSO thingy in my screenshot, and help me explain that I'm out of Manus credits (sans translator😭 until ( I ca...

10/11/2026

Sarah for West Bromwich thank you so much for forwarding Sandwell Councils response to Marie Meronym.

When Marie submitted a complaint about you to The Labour Party she explained that when we had the first "accessible kitchen" fitted by AKW we disconnected her cooker and left it in the side alley for her to move, with her wheelchair.

We changed her social worker so many times she couldn't remember her OWN name at times, delayed or blocked everything we possibly can. She got help from Money Wellness to address the UNASSESSED care charges we recorded on her credit record for six years without once resolving or actually assessing her.

And this is the kitchen design we sent her. If you had 2 brain cells to bump together you could have googled accessible kitchen little that clever little nerd did.

Or you could have delegated such a complex task to one of your staff.

🧑🏽‍🏫 Seriously, does this design look accessible to you, and please ask someone to show you a picture of something called a wheel-chair, wheelchair 🧑🏾‍🦽

They are chairs Sarah, but on wheels. People sit in them sometimes, not sure why. Anyhoo we got the same shysters from AKW just to mess with her. We know she can't lift above her head so wall cabinets are inappropriate, and building regulations document M states exactly how much countertop needs to be obstruction free for those wheel thing chairs.

If you actually understood constituency work and engaged with her we would have been in quite a pickle. But this means you'll join the "pretend it didn't happen and hope no-one finds out group right? 🤫

(Parody account by a late identified autistic ADHD, 🧠 AuDHD menopausal woman who's crappy GP at Scott Arms Medical Centre neglected to keep topped up with HRT. Sweaty, grumpy and running out of patience)

03/11/2026

Here Marie helpfully points out a few of the outstanding accessibility issues at her Great Barr Sandwell Council property six years to the day after she moved in.

She tripped over the mobility equipment this weekend after taking trash out and self regulated through the PTSD trigger like a champ but is it of patience with the incompetence of my senior staff and I.

How was I supposed to know that wheelchair accessible properties need room for the wheelchair to manoeuvre? I'm only the CEO of possibly the most inaccessible local authority in the country, not a genius 🥹

I don't have time to read Building Regulations Document M and might not understand it if I tried, my senior housing and social care "Leaders" don't understand wheelchairs or neuro divergence either.

Marie Meronym feels six years is a long time to wait for basic aids and adaptations, I disagree. Her next door neighbour Karen took her own life after a few months in one of our properties, we're hoping Marie will give up too. Much easier to apologise to an inquest and say we'll try harder next time than actually enable people by providing safe accessible housing...

Grateful that Sarah for West Bromwich is such a crap MP and doesn't understand accessibility, constituency work or inclusion, imagine how much trouble we would be in if Marie had a halfway decent MP🤯

(Parody account by late identified autistic ADHD tenant, tired of sharing DEI Concerns in Sandwell and providing free Sandwell Inclusion Education)

During the last week I've had no less than 3 contractors arrive stating they've come to fix a drop down grab rail by my loo. On 30th September 2026 I posted a very chuffed bathroom selfie showing off the shiny new drop down shower seat and toilet plinth fitted FIVE YEARS after an OT recommended them...

01/11/2026

On 30th September 2026 my staff fitted a toilet plinth and shower seat at 8 Boldmere Court FIVE years after an OT recommended them. Ree was so happy she can finally use the bathroom safely she posted a bathroom selfie to show off what 4000+ emails, multiple solicitors and advocates can achieve.

Last week my Fu***itted (dictionary definition not reactive swearing) Sandwell Council Housing and Neighbourhood directors sent no fewer than two guys to fit a drop down grab rail by the toilet. Both said it can't be done, Marie Meronym KNOWS this because the property is not accessible, the room measures 1.9m x 2.2m and the walls are not reinforced they are stud.

🧑🏾‍🏫She had therefore prepared these helpful photos for my staff so they can compare these photos and measurements to compare to thishttps://assets.publishing.service.gov.uk/media/5a7f8a82ed915d74e622b17b/BR_PDF_AD_M1_2015_with_2016_amendments_V3.pdf which helpfully has diagrams and measurements to help clarify the difference between 8 Boldmere Court and regulations.

The bedroom is also too small because she can't teach the window in her wheelchair.

Obviously we aren't going to admit we housed her inappropriately and have been messing with her for the last six years, we're going to continue telling her MP Sarah for West Bromwich that the property is accessible and the tenant is not capable of toileting, cooking or caring for herself independently because we think autism and ADHD mean a lack of capacity when sometimes it's just a translation bottleneck between polyvalent syncretic processing with a gestalt language barrier ⚖️

This is why I, Shokat Lal am the biggest Fu***it of them all 🙇🏽‍♂️

(Parody account by tenacious late identified AuDHD woman)

29/10/2026

In this article one of my tenants discusses what she has achieved during the last 18 months and then compares her achievements to those of me and my staff.

She feels I am an absolute freaking idiot because I seem to believe that wheelchairs are compatible with steps, what do YOU think?

https://www.linkedin.com/pulse/bridging-gap-one-year-after-identification-marie-meronym-oyove/

(Parody account by late identofied autistic ADHD woman who is tired of being gaslit by her local authority and NHS)🙇

17/10/2026

Marie Meronym reminds former Sandwell Council Leader Kerrie Carmichael that her new role doesn't mean her December 2025 invitation to try navigating garden steps in a wheelchair is withdrawn.

If the new Commissioner for Communities and Public Services for Richard Parker the Mayor, Kerrie should demonstrate how accessible 8 Boldmere Court really is.
(Parody account by late identified AuDHD unimpressed tenant)

16/10/2026

One of my tenants explains why the Free Community Alarms Sandwell Council provided her do not prevent falls, make her home accessible or in any way make up for my being such a Fu***it my staff are still describing 8 Boldmere Court as accessible and ignoring emails like a toddler pretending you can't see them if their eyes are closed.

She also again reminds Sarah for West Bromwich that The Labour Party claims to be inclusive so their junior Whip should lead by example 🧑‍🏫 as she explains why she's excited to meet successful applicants for this 🩹Community Alarms role.

(Parody account by this unmasked, unamused but perfectly regulated 🫡) menopausal AuDHD tenant

Applicants for this Sandwell Council role should expect to meet the rather kooky but lovable tenant of 8 Boldmere Court, Great Barr 👋🏽 She relies on the kindness and compassion (and let's be honest, patience and goodwill) of the Community Alarms team, who regularly visit to assist her to desce...

11/10/2026

Sarah for West Bromwich this MP did something revolutionary = HE went to see a problem for himself, used his noggin to decide for himself whether the issue merits further action and then took action all by himself. 🫡

It's not hard love, it's called due diligence, professionalism and constituency work.

I'm mindful you can't spell words like that and probably don't understand them 🙄 but if you could follow this example, visit Boldmere Court in GREAT BARR (your constituency) and demonstrate safe navigation from the rear garden to the local amenities, to demonstrate how very accessible and inclusive you, your office and this borough are your CONSTITUENTS would be grateful 🫡

19/08/2026

🫣Actual user trial of this Bridge thing. FML this could be the end of my career, and James, and Alan, and so many others.

🤖Natural input to Bridge
My local authority keep messing me around with care charges that are not assessed based on my income/outgoings but fictional numbers from a floating support or social worker about 7 years and multiple inaccessible properties ago. Bev mountain ignored requests to resolve the last batch of these charges for 6 years - i had to take out a dro last october to resolve the debts 🥹 - smbc then repeated the same unfair practice but this time i had an autism and adhd diagnosis and built a translation machine to speak for me - see the difference in last weeks response? I want to follow up because Bev explained this was a system error, i am curious just when they last updated their systems because the problem has been ongoing since at least 2019 and this is the FIRST time she has actually responded with a meaningful response. why?

🤖Extra Context
they repair their systems because not all tenants are smart enough to build a translator

🗺 Map my meaning... 👩🏽‍🏫

🤖WHAT I THINK YOU MEAN
The local authority Sandwell has spent years generating incorrect care charge invoices based on outdated, fictional numbers from years and properties ago rather than actual financial assessments. While past disputes (such as those involving Bev Mountain) were ignored for years—forcing a Debt Relief Order (DRO) in October—the recent deployment of formal, system-backed dispute methods (utilising an autism/ADHD-informed translation and documentation structure) forced a rapid, meaningful response: Bev Mountain cancelled the erroneous invoices on account 238215, set the balance to zero, and admitted the system generated them in error based on an older assessment. You want to follow up on this breakthrough by questioning the technical timeline: specifically, when the council last updated their core systems, given that this exact charging bug has been active since at least 2019, and why it took a structured systemic challenge for them to finally fix it when previous individual appeals were ignored. (📎Uploaded 5 email thread pdf's)

🤖WHAT HAPPENED OR NEEDS SAYING
- Historical context: The council repeatedly assessed charges using old figures from past properties and circumstances, ignoring requests for proper reassessments (dating back to 2019–2021 records and earlier disputes).

- Impact of inaction: Past unresolved billing errors forced severe personal hardship, including living on basic food budgets and taking out a Debt Relief Order (DRO) in October to clear accumulated unfair debts.

- The shift: When recent incorrect invoices (e.g., in 2026) were challenged using a rigorous, system-level formal dispute and tracking ledger (backed by the user's AuDHD-informed communication framework), Bev Mountain responded on 10 August 2026 by cancelling the specific invoices (493070204, 493073033, 493074457), setting account 238215 to a £0.00 balance, stopping recovery action, and citing a "system error" involving an older charge/financial assessment.

- The core inquiry: Because this fault has persisted across many years, a formal follow-up is needed to query the technical root cause: when the council last updated or audited their billing/charging software, why historical flags were ignored for years, and how they intend to prevent these ghost/legacy charges from recurring.

🤖WHY IT MATTERS
It exposes a systemic failure in the local authority's data management and charging architecture. For years, the council blamed individuals or treated systemic software/process flaws as personal arrears, causing severe psychological and financial damage (such as the 18k debt struggles noted in 2021 and the 2025/2026 DRO/dispute cycle). Getting an admission of a "system error" validates that the error was institutional rather than user-generated, and highlighting the contrast between years of silence and an immediate fix proves the necessity of robust, systemic advocacy models.

🤖OUTCOME YOU WANT
To submit a formal follow-up communication to the council that acknowledges Bev Mountain's corrective action on account 238215 while pressing for institutional transparency regarding their system architecture: asking precisely when their charging/billing systems were last updated, why a known bug spanning years was left unaddressed, and what audit trails ensure it will not happen again.

🤖EVIDENCE AND SOURCES FOUND
- Source 1 (June 2021): Early emails showing disputes over £58.32/week charges, mismatched financial assessments, and unadjusted living outgoings.

- Source 2 & 3 (2021–2022): Out-of-office auto-replies from Bev Mountain showing strained departmental capacity and complex team routing.

- Source 4 (March 2023): Ongoing requests for Care Act Assessments and historical arrears management (NatWest bank details provided for past arrears).

- Source 5 (August 2026): Bev Mountain's recent email confirming that invoices on account 238215 (£189.13, £402.60, £402.60) were issued "in error via the system based on an older charge/financial assessment," cancelling them in full, resetting the balance to £0.00, and noting the issue was referred to Digital Services. Also includes the user's rigorous formal dispute notice citing council factsheets and a 44-source clerical evidence ledger.

🤖UNCERTAIN, CONFLICTING OR MISSING INFORMATION
- The exact software vendor or database architecture used by Sandwell Council's CCBU/Digital Services is not specified in the text.

- Whether the "Digital Services" investigation referenced by Bev Mountain will result in a public audit report or internal-only fix is unestablished by the supplied material.

🤖CONFIRMATION QUESTION
Would you like me to proceed to draft a formal, structured professional letter focused on querying the technical timeline of their system updates and demanding accountability for why this multi-year software error was only addressed after a formal system-level dispute?

https://bridgetrans-a8b6p3hm.manus.space/ Making paperwork enjoyable since Summer 2026 🙇🏾‍♀️

(Parody account by a late identified AuDHD woman described as incapable of using her own toilet independently by SMBC Social worker Ali Asghar.👀
Ali thought it might be funny to assign carers 4 fu***ng times per day to act as HUMAN GRAB RAILS instead of asking Reairs and Safeguarding why the property is still inaccessible six years after I moved in. Is that good practice Ali?)

*REMAND or an ACCESSIBLE place to stay until someone with a copy of Document M and a bloody tape measure visits the property to assess it's accessibility, instead of every agency trusating this Fu***its staffs assurances, please.😘

19/08/2026

😭Sandwell do NOT endorse this Neurospicy translation app.

The Tenants own AI translator cost us nearly £1k in unfair care charges last week, in just ONE email! Last time Bev managed to string her along for FIVE YEARS.

🪦This app is dedicated to K who took her own life a few months after moving to Groveland Road because MY staff refused to adapt her property to enable her to use her OWN kitchen, bathroom and garden independently🌳 Let that NEVER happen again.

My Housing Officers, Social Workers, OT's and Floating Support workers failed her, my Leadership failed her, and I am failing every other disabled or Unique person in Sandwell.

Bridge the gap https://bridgetrans-a8b6p3hm.manus.space/