What are the opening hours?

Monday 9am - 4:30pm Tuesday 9am - 4:30pm Wednesday 9am - 4:30pm Thursday 9am - 4:30pm Friday 9am - 4pm

Citizens Advice Sunderland

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Citizens Advice Sunderland

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Citizens Advice Sunderland is an independent charity which offers free, confidential advice

05/11/2026

Buying stolen goods without knowing isn't your fault, but keeping or returning the item yourself can be illegal.

Hand it over to the police to get a crime reference number, which you can then use to claim a full refund from the seller.

Read more about what steps to take ⤵️
https://bit.ly/4yQ6y7R

04/11/2026

🚂 Train cancellations and delays can interrupt your plans, but you have rights when travel goes wrong.

You can get a full refund if a cancelled train stops you traveling, or partial compensation for arriving late.

Learn more about your travel rights ⤵️
https://bit.ly/4pDNiX5

03/11/2026

Dealing with a difficult neighbour can be stressful, but there are clear steps you can take.

You can try speaking to them directly, using a mediation service, or escalating the issue to the council or police.

Read more about resolving neighbour disputes here ⤵️
https://bit.ly/4qWRn91

02/11/2026

We would like to give a big shout out to The Jacket Inn who provided delicious jacket potatoes for our staff training day. Toppings provided by ourselves! 😋

02/11/2026

What a fabulous, fun filled day at Southwick Community Hub we had supporting Active Families on Wednesday with their spooktacular sale. There was no tricks and plenty of treats for everyone!

Julie and Ashleigh will be back at the hub on Tuesday 17th November, why not pop along and say hello 🙂

02/11/2026

🧑‍⚖️ You can represent yourself in court or at a tribunal if you don't have a solicitor or barrister.

However, it's always best to check if you qualify for free or affordable legal help first.

Read more about preparing for court here ⤵️
https://bit.ly/47QBsls

30/10/2026

🏠 Many landlords ask for a guarantor before you can start renting a home.

A guarantor agrees to pay your rent if you don’t, and your landlord can take legal action if neither of you pays.

Learn more about how guarantors work here ⤵️
https://bit.ly/4jA7skT

29/10/2026

Just a reminder that we are closed today and we will reopen tomorrow as normal 🐈‍⬛

29/10/2026

When a relationship ends, courts can transfer property to support a child.

You’ll usually need to try mediation and get legal advice before making an application.

Read more about the process here ⤵️
https://bit.ly/4Bk5R99

28/10/2026

How many of you spotted Joanne and Gemma out enjoying themselves yesterday!

They had a great time at the Spookfest event at Lambton Street Youth Centre, thank you so much Together for Children for inviting us. We're looking forward to the next one!! 🎃👻

Address

5A Waterloo Place
Sunderland
SR13

Opening Hours

Monday	9am - 4:30pm
Tuesday	9am - 4:30pm
Wednesday	9am - 4:30pm
Thursday	9am - 4:30pm
Friday	9am - 4pm

Telephone

+448082787950

Website

http://www.citizensadvice.org.uk/

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