DOT-NorthMin Accreditation & Trainings

06/11/2026

READY FOR VMLP NATCON 2026! (Part 2) 🇵🇭

In continuation of our preparations for the 30th Vice Mayors’ League of the Philippines (VMLP) National Convention, the Department of Tourism-Region 10 (DOT-10) and the City Government of Cagayan de Oro conducted the second session of the Filipino Brand of Service Excellence (FBSE) Training on November 5, 2026, at Barangay Nazareth.

Guided by our resource speaker Ms. Maria Theresa Jean P. Boo, this batch of participants came from the Office of the City Vice Mayor (OVM); Sangguniang Panglungsod and Government Internship Program (GIP). The interactive session reinforced core Filipino values empowering the team to deliver proactive, heart-first service on the ground.

Closing the program, Senior Tourism Operations Officer Mr. Juan Carlos Valentino N. Baclig encouraged the participants to take these Filipino values to heart, showing our guests the warmth of Golden Friendship to create memories and adventures that are truly limitless.

06/11/2026

04/11/2026

Ready for VMLP NatCon 2026!

In preparation for the upcoming 30th Vice Mayors’ League of the Philippines National Convention (VMLP), the Department of Tourism-Region 10 (DOT-10), in partnership with the City Government of Cagayan de Oro, successfully conducted the first batch of Filipino Brand of Service Excellence (FBSE) Training on November 3, 2026, Barangay Nazareth, Cagayan de Oro City.

The session gathered members of the Reception Committee, including 43 Government Internship Program (GIP) participants and Office of the Vice Mayor (OVM) staff members, to equip them with warm, world-class hospitality practices essential for welcoming delegates nationwide.

The event opened with welcoming remarks from Mr. Michael S. Villamor, Deputy Chief of Staff (Office of the City Vice Mayor) and Division Chief (Legislative Information Division).

We are also grateful to Ms. Maria Theresa Jean P. Boo for sharing her expertise as the Resource Speaker, as well as key OVM team members Angelo Fulgencio (Executive Assistant to the Vice Mayor), June Peliño (Admin Officer), and Blueanne Navarro (Local Legislative Staff Officer) for their support and coordination.

The program concluded with inspiring closing remarks delivered by Chief Tourism Operations Officer Ms. Ivy S. Guantero, on behalf of DOT-10 Regional Director Marie Elaine S. Unchuan.

Armed with true Filipino hospitality, the City of Golden Friendship is ready to welcome vice mayors and delegates from across the nation! 💛🤝

04/11/2026

FBSE Training at Don Carlos, Bukidnon💚

03/11/2026

Congratulations to our first DOT-Accredited Travel and Tour Agency in Valencia City, Bukidnon!

28/10/2026

SAFE SEAS, WARM WELCOMES🌊

The Department of Tourism Region 10 partnered with the City Government of Cagayan de Oro to deliver the Filipino Brand of Service Excellence (FBSE) Training on October 27, 2026, guided by our Master Trainer Ms. Nenette I. Capaning.

The session brought together city government employees and coastal barangay staff, lifeguards, and rescue personnel who form the backbone of local community response. As future point persons for emergency response and Basic Life Support (BLS) in coastal areas, equipping them with FBSE core values ensures that safety, care, and excellent service remain at the heart of coastal community operations.

Investing in our frontline workforce ensures that progress in CDO tourism remains safe, visitor-focused, and rooted in genuine community care.

26/10/2026

GETTING KIBAWE TOURISM-READY, ONE GUIDE AT A TIME!

With its diverse attractions, rich local experiences, and welcoming communities, Kibawe, Bukidnon, is gearing up to welcome more visitors and showcase what the municipality has to offer!

The Department of Tourism – Region 10, in partnership with the Local Government Unit of Kibawe, conducted a three-day Basic Tour Guiding Skills and Spiel Development Training on October 21–23, 2026, to equip aspiring local guides with the skills and confidence to provide meaningful and memorable visitor experiences.

As the Bukidnon Airport nears completion, Kibawe is taking proactive steps to prepare for emerging tourism opportunities. Community representatives from various barangays, particularly those connected to the municipality’s tourism attractions, strengthened their storytelling techniques, tour guiding competencies, and frontline service skills under the guidance of Master Trainer Ms. Jenny P. Boo.

At the heart of Kibawe’s tourism journey are its people. By empowering local guides and equipping communities to share their stories, the municipality is laying the groundwork for tourism that is inclusive, sustainable, and rooted in local pride.

Kibawe is ready to share its stories, showcase its treasures, and welcome more adventures! 🌿✨

21/10/2026

20/10/2026

Service Excellence at the Peaks and the Falls

The Department of Tourism Region 10 (DOT-10), in partnership with LGU Malitbog, Bukidnon, successfully conducted the Filipino Brand of Service Excellence (FBSE) Training last October 19, 2026, at the Malitbog Cultural Center! 🏛️✨

Led by Resource Speaker Ms. Maria Reina O. Bontuyan, the training empowered local tour guides from Bagyagon Falls and Buklod Ridge with key skills to elevate guest experience and champion genuine Filipino hospitality.

With the influx of visitors to Malitbog, tourists won't just experience safe and well-guided adventures, they'll also be greeted with the warm, joyful, and hospitable spirit of our local guides!

19/10/2026

Bringing the Filipino Heart of Service to Every Barangay!

The Department of Tourism – Region 10 successfully conducted the Filipino Brand of Service Excellence (FBSE) and Customer Service Training on October 13–14, 2026, at The Garden Party Venue in Malaybalay City, Bukidnon, as part of the Tourism Week Celebration of the Local Government Unit of Malaybalay City.

The two-day interactive training brought together dedicated LGU employees serving as Barangay Coordinators to strengthen their frontline service skills and promote compassionate, efficient, and heart-centered public service rooted in the Filipino spirit of hospitality and excellence.

Our heartfelt gratitude to our resource person, Dr. Paolo A. Querol, for sharing valuable insights and inspiring our participants to deliver excellent service and make a meaningful difference in the communities they serve.

Through initiatives like this, we continue to champion a culture of service excellence in local governance, ensuring that every Filipino and visitor experiences the warmth, care, and genuine hospitality that define the Filipino Brand of Service Excellence.