29/10/2026
Welcoming a Culture of Learning and Quality Improvement
Earlier this week, Viriya Community Services had the privilege of hosting the Quality Assurance Program Onsite Baseline Assessment, an exercise initiated by Agency for Integrated Care - AIC Singapore, and conducted by Accreditation Canada.
The assessment provided a valuable opportunity for reflection, open dialogue, and learning as we reviewed our practices, processes, and service delivery standards in community mental health. The experience fostered meaningful conversations on how VCS can continue to strengthen quality, enhance client experiences, and build on our commitment to excellence in community mental health care.
We are grateful to the assessors for their insights and to our staff and stakeholders for their openness, professionalism, and dedication throughout the process. Quality improvement is an ongoing journey, and this assessment serves as an important milestone in our efforts to continuously learn, grow, and better serve our community.