The Regulated Industries Commission (RIC) is a statutory body established under the Regulated Industries Commission Act, No. 26 of 1998.
Local Regulator of Water, Wastewater & Electricity Sectors.The Service Providers under the purview of the RIC include: WASA, T&TEC, PowerGen and Contour Global Trinity Power
Tel: Toll Free: 800-4RIC (4742);
(868) 625-3655; (868) 625-5384; (868) 627-0503. The Service Providers under the purview of the RIC include:
The Water and Sewerage Authority (WASA);
Trinidad and Tobago Electricity Commission
Strong Fathers. Strong Families. Stronger Communities.
Happy Father's Day from the RIC
Happy Labour Day, Trinidad and Tobago!
15/06/2026
π‘ Did you know that using a clothesline to dry your clothes can save energy?
Not only does it cut down on electricity usage, but it also helps preserve the lifespan of your clothes! π§Ίπ
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12/06/2026
Weβre set up and ready to serve!
The RIC Outreach Team is on the ground and ready to assist customers with complaints, questions, and information about your utility services (WASA and T&TEC) at the San Fernando City Hall Auditorium today from 10:00 AM to 2:00 PM.
Stop by and chat with us today!
π’ Weβre in San Fernando tomorrow!
Do you have an unresolved complaint about your WASA or T&TEC service? Need information about your rights as a utility customer? Visit the Regulated Industries Commission (RIC) at our Customer Outreach Session.
π San Fernando City Hall Auditorium, Harris Promenade, San Fernando
π
Friday 12 June 2026
β° 10:00 AM β 2:00 PM
Our team will be available to:
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Receive complaints
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Provide information on your consumer rights
β
Answer your questions and offer guidance
π Customers are advised to bring copies of all documents related to their complaint.
We look forward to meeting you!
10/06/2026
β
ππ‘ππ ππ²π©ππ¬ π¨π ππ¨π¦π©π₯ππ’π§ππ¬ πππ§ ππ‘π πππ π‘ππ₯π© ππ¨ π«ππ¬π¨π₯π―π?
If your Service Provider (WASA or T&TEC) fails to resolve the problem, or if you are not satisfied with the action the Service Provider has taken, you can contact the RIC for further assistance in resolving your complaint.
βοΈ ππ₯πππ¬π π§π¨ππ ππ‘ππ ππ‘π πππ πππ§ π¨π§π₯π² π©π«π¨πππ¬π¬ ππ¨π¦π©π₯ππ’π§ππ¬ ππ‘ππ π‘ππ―π ππππ§ ππ’π«π¬π ππ’π₯ππ π°π’ππ‘ ππ‘π πππ«π―π’ππ ππ«π¨π―π’πππ« (ππππ π¨π« π&πππ).
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08/06/2026
βοΈπ£REMINDER: Customer Outreach Session this Friday in San Fernando!
WASA and T&TEC customers, meet with the RIC this Friday 12th June 2026 from 10:00 AM β 2:00 PM at the San Fernando City Hall Corporation β City Hall Auditorium, Harris Promenade,
San Fernando
β
Lodge complaints
β
Learn about your consumer rights
β
Speak directly with RIC representatives
π Please bring copies of all supporting documents related to your complaint.
ππ± World Environment Day 2026 π±π
This year's World Environment Day focuses on climate change and serves as a reminder that the choices we make today will shape the future of our planet.
At the Regulated Industries Commission (RIC), we recognize that simple actions can make a meaningful difference. Conserving electricity and water not only helps reduce utility costsβit also supports a more sustainable future for generations to come.
As communities around the world respond to the call to act , we encourage everyone to play their part by:
π‘ Turning off lights and appliances when not in use
πΏ Using water wisely and fixing leaks promptly
πΏ Choosing energy-efficient appliances and practices
β»οΈ Embracing habits that reduce waste and protect our environment
04/06/2026
The Regulated Industries Commission wishes you a blessed Corpus Christi! May the Feast of Corpus Christi inspire reflection, gratitude, and a renewed sense of purpose.
π’ Weβre coming to San Fernando!
The Regulated Industries Commission (RIC) invites you to our next outreach event.
π Location: San Fernando City Corporation - CITY HALL AUDITORIUM, Harris Promenade, San Fernando
π Time: 10:00 AM β 2:00 PM
π
Date: Friday 12th June 2026
πCustomers are advised to bring a copy of all supporting
documents relevant to your complaint
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |