Charlottesville, UVA, Albemarle County Emergency Communications Center

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Charlottesville, UVA, Albemarle County Emergency Communications Center

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This is the official Facebook site for the Emergency Communications Center focusing on public safety messaging for Charlottesville-UVA-Albemarle. The Charlottesville, UVa, Albemarle County ECC reserves the right to deny access to its social media for any individual who violates the Charlottesville, UVa, Albemarle County ECC social media policy, at any time, without prior notice. A comment posted by a member of the public on Charlottesville, UVa, Albemarle County ECC social media web site is the opinion of the commentator or poster only, and the publication of a comment does not imply endorsement, or agreement by the Charlottesville, UVa, Albemarle County ECC, nor do such comments necessarily reflect the opinions or Guidelines of the Charlottesville, UVa, Albemarle County ECC. Posts or comments on a Charlottesville, UVa, Albemarle County ECC sanctioned media site containing any of the following inappropriate forms of content shall not be permitted and are subject to removal:

1. Posts that are not factual or accurate
3. Posts that do not promote civil discussion
4. Profane, obscene or pornographic content and/or language
5. Content that could compromise any investigation by any agency
6. Defamatory or personal attacks.
7. Threats to any person or organization
8. Posts/comments in support of, or in opposition to, any political campaigns or ballot measures.
9. Solicitation of commerce, including, but not limited to, advertising of any business or product for sale.
10. Conduct in violation of any federal, state or local law
11. Encouragement of illegal activity
12. Information that may compromise the safety or security of the public or public systems
13. Content that violates a legal ownership interest, such as a copyright or trademark of any party.

11/02/2026

Albemarle County, the City of Charlottesville, and the University of Virginia are transitioning their public safety radio communications systems to encryption beginning Monday, November 9, 2026. You can find more information here: https://cua911.gov/albemarle-charlottesville-and-uva-to-transition-public-safety-radio-communications-to-encryption/

10/31/2026

👻 💛 Happy Halloween from your CUA-911 dispatchers! 💛👻

We had such a wonderful time seeing all the trick-or-treaters during the Trunk or Treat at Crozet Park and Darden Towe and hope everyone continues to have a safe and fun night tonight!

As you enjoy trick-or-treating tonight, remember:
🧡 👻 Drivers, slow down and watch for little ones!
🖤 🔦 Carry flashlights and wear reflective clothing.
🧡🎃 Keep children close and use crosswalks.
🖤🚔 If you are drinking don’t drive. Plan a sober ride home. One bad decision can change lives.

Stay safe, have fun, call if you need us! 🎃

10/28/2026

One of the many skills that makes a dispatcher exceptional is their ability to remain composed when someone else is experiencing the worst moment of their life. Dispatchers can save lives without ever being physically present at the scene.

Recently, the ECC witnessed PSCO III Kate Webster exemplify professionalism, compassion, and unwavering persistence to the highest standards of emergency communications. She provided critical instructions for Narcan and deployed an appropriate emergency response during a high-stress call.

Ms. Webster received commendation for her conduct and deserves sincere recognition for her outstanding performance. The CUA-ECC thanks you for your commitment to our golden standards and for being a wonderful example of the essential function that a dispatcher serves.

💛💛💛💛💛

10/27/2026

🎊⭐️Join us in congratulating our outstanding dispatchers as they are recognized for their life-saving efforts and unwavering dedication to serving our community!⭐️🎊

PSCO II Sam Bobe, PSCO III Kristin Schwartz and PSCO I Logan Ottenmiller at CUA-ECC were recently recognized for outstanding care that resulted in a positive patient outcome.

We celebrate their commitment, compassion, and the positive impact they make every day. Their work may often happen behind the scenes, but their contributions are truly vital to saving lives. 💛

10/26/2026

ECC staff is having a pumpkin decorating contest 🎃 Help us choose the winner by liking the pumpkin you want to vote for!

Voting ends 10/31!

10/22/2026

Recently the CUA-ECC celebrated PSCO I Remi for receiving commendation of her exceptional professionalism, patience, and compassionate customer service while assisting a concerned caller reporting her nephews missing.

Through empathetic communication, clear responses, and helpful guidance, she provided reassurance and support during a potentially distressing situation. Her dedication to ensuring the caller felt heard, informed, and supported reflects the highest standards of public safety service.

⭐️ CUA-911 celebrates and appreciates her commitment to our GOLDEN Values. ⭐️

10/20/2026

A big thank you to Albemarle County Fire Rescue for hosting our peer support training this past weekend! We’re so grateful for the warm welcome and for everyone who took time to learn, connect, and strengthen peer support in our region.

Thank you to the attendees representing Albemarle County Fire Rescue, Amherst County Fire and EMS, Greene County Emergency Medical Services, Charlottesville Fire Dept , Louisa Fems, the Charlottesville, UVA, Albemarle County Emergency Communications Center, and the chaplain from Stafford County Fire and Rescue. We appreciate your commitment to supporting your brothers and sisters in the field!

10/14/2026

🎉 Congratulations to Daylight Supervisor Katelyn Godfrey on being awarded a Sunshine Dispatcher recognition from Gold Line Support. 🎉

Katelyn was nominated for this recognition by a team member from the ECC because of her demonstration of professionalism under pressure, positively impacting her team, and strengthening the culture of emergency communications.

This initiative exists to ensure the voice behind the call is seen, acknowledged, and elevated.

⭐️ Gold Line Support is a registered nonprofit dedicated to elevating all public safety communications professionals across the United States - 911 telecommunicators, dispatchers, emergency communications center staff, non-911 communications professionals, and the supervisors, managers, and directors who lead them. ⭐️

09/30/2026

🎊 Join us in congratulating Executive Director Ms. Lily Gregg and Supervisor Ms. Katie Lister on earning their ENP certification! 🎊

What does it mean to be ENP certified?

ENP certification is more than a credential. Earning ENP certification exemplifies:

⭐️ Having a strong understanding of emergency number program management
⭐️ Commitment to advancing standards in the 911 industry
⭐️ Staying current on issues and developments in public safety
⭐️ Dedication to leadership and excellence in the profession

Address

2306 Ivy Road
Charlottesville, VA
22903

Telephone

+14349779041

Website

http://www.cua911.gov/

Alerts

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