10/21/2026
Utility Account Notice:
We've been working behind the scenes to upgrade our utility billing system, and we're excited to share the improvements coming in the next few weeks.
Our new system is designed to give customers more flexibility, convenience, and access to information about their utility accounts.
What isn't changing?
The utility bills are still expected to be out on the 5th of each month and due on the 25th of each month. As long as those dates are not a federal holiday, or on a weekend.
Here's what you can expect:
âś… New Utility Account Numbers
âś… New Utility Bill Format
• Utility bills will arrive in a convenient postcard-style format instead of full-page statements.
• Monthly newsletters will no longer be included with utility bills.
• Email billing will continue to be available.
âś… Enhanced Online Customer Portal
• Create and manage your own account.
• Set up automatic payments using a debit card.
• View consumption history with easy-to-read graphs.
• Access answers to frequently asked questions.
• Update your contact information anytime.
âś… 24-Hour Phone Payment System
• Make payments by phone whenever it's convenient for you.
âś… Quick Pay Option
• Pay your bill quickly and securely using only your account number and service address.
These updates are intended to provide greater visibility into your utility account while making payments and account management easier than ever.
Thank you for your patience and support as we implement these improvements. We look forward to bringing a more user-friendly utility billing experience to our community!