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Monday 8am - 4pm Tuesday 8am - 4pm Wednesday 8am - 4pm Thursday 8am - 4pm Friday 8am - 4pm

North Wales Water Authority

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North Wales, PA
North Wales Water Authority

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North Wales Water Authority is a regional, municipal water provider. We also sell bulk water to four additional municipalities.

Our service area covers approximately 50 square miles and includes seven municipalities in Bucks and Montgomery Counties in Pennsylvania. We are co-owners of the Forest Park Water treatment plant located in Chalfont, PA.

10/23/2026

DID YOU KNOW? NWWA IS HOME TO ONE OF THE LARGEST WATER TANKS IN THE COUNTRY! 🇺🇸

North Wales Water Authority operates the General Hancock Water Tower in Montgomery Township, which holds an incredible 4.1 million gallons of water! That’s enough water to fill more than six Olympic-sized swimming pools! 💦

This impressive piece of infrastructure helps strengthen water system reliability, supports peak water demands, and provides an important reserve for fire protection. It's just one example of how NWWA continues to invest in the infrastructure our communities depend on every day.

As we celebrate 75 years of service, we're proud of the people, planning, and infrastructure working behind the scenes to keep water flowing for our customers!

The largest US water towers by capacity, led by a 4.1-million-gallon Pennsylvania tank and 4-million-gallon towers in Iowa and Arkansas, were built for outages.

10/14/2026

UPDATE: This annual initiative is now complete! We'll be starting our annual Main System Flushing in May 2027.

Hydrant Flushing Program starts 10/14 in Warrington Township!

NWWA regularly flushes fire hydrants throughout our service area as part of our ongoing water system maintenance. This important work helps maintain water quality, remove sediment from water mains, and ensure hydrants are operating properly.

Want to see where flushing is happening? Visit our website to learn more about the program and view the interactive map showing completed, current, and upcoming flushing areas.

Distribution mains (pipes) convey water to homes, businesses, and hydrants in your neighborhood. The water entering distribution mains is of very high quality

10/14/2026

We’re excited to join our friends at MTMSA at the Montgomery Township Autumn Festival on October 17! 🍂

Our favorite spot? The Delaware Water Gap National Recreation Area! 💙🌊 The Delaware River holds a special place in our hearts as an important source of water for the communities we serve. It’s a beautiful reminder of why protecting our waterways matters!

What’s your favorite U.S. National Park, or which one would you love to visit? Share it in the comments, and be sure to stop by the MTMSA and NWWA tables to say hello!

The official website of Montgomery Township, PA

09/18/2026

Beginning Monday, September 21, temporary repairs will be taking place at the front entrance of our North Wales office. Work is expected to continue through Wednesday, September 23.

The repairs will address concrete areas along the porch, sidewalk, and front ramp to help prevent trip hazards over the coming winter.

During construction:

🚪 Customers and visitors should use the temporary entrance located at the far left of the front parking lot.
➡️ Directional signs will be posted throughout the parking lot.
👋 NWWA staff will be available at the temporary entrance to assist and es**rt visitors through the building as needed.

We appreciate your patience and cooperation while we complete these temporary repairs! 💧

08/14/2026

🚧 A BIG thank you to our crews! 💧

Yesterday, a large water main break occurred on Sumneytown Pike in Upper Gwynedd Township, resulting in a road closure and some disruption for those who travel through the area.

While we know road closures and water emergencies can be an inconvenience, we want to take a moment to recognize the incredible work of our NWWA crews who responded quickly and worked tirelessly for more than 18 hours to make the necessary repairs and restore water service.

We’re incredibly proud of the dedication and commitment our employees show, especially during long, challenging emergencies like this one.

Thank you to our crews for keeping our customers’ water flowing, and thank you to our customers and the community for your patience while we worked to get the road and water service back to normal. 💙💧

07/30/2026

Happy National Intern Day! 🎉💧🌿

Today, our Water & Wastewater Internship Program (WWIP) interns spent the day giving back to the community by volunteering at Peace Valley Nature Center. Together, they removed invasive plant species and cleared weeds to help protect and restore the local environment.

This project is especially meaningful to us because Lake Galena, located within Peace Valley Park, serves as a reservoir for the drinking water treated at our Forest Park Water Treatment Plant. By helping care for this watershed, our interns are making a positive impact on the very source of the water we provide to our community every day!

07/15/2026

The heat doesn’t stop NWWA from keeping the water flowing.

Early this morning crews responded to a water main break and worked quickly to complete the repair before the hottest part of the day. Their hard work helped minimize disruptions and restore normal service!

A big thank you to our field crew for braving the extreme temperatures to keep safe, reliable water service flowing for our community!

07/10/2026

Check out this article about our 2025 Water Quality Report! It does an excellent job of breaking down the science into easy-to-understand, need-to-know information while highlighting what matters most: your drinking water continues to meet all federal and state drinking water standards.

We encourage you to give it a read, and as always, if you have any questions about your water or what's included in the report, we're here to help. We love talking with our customers and are always happy to answer your questions!.

Annual report finds PFAS below regulatory limits, no lead or copper action level exceedances, minor reporting violations disclosed Residents across […]

07/04/2026

We had a blast at the North Wales Borough 4th of July Parade! Big thanks to the North Wales Community Project Alliance and North Wales Borough for all their hard work to make it happen! Happy 4th of July everyone! 🇺🇸

Address

200 W Walnut Street
North Wales, PA
19454

Opening Hours

Monday	8am - 4pm
Tuesday	8am - 4pm
Wednesday	8am - 4pm
Thursday	8am - 4pm
Friday	8am - 4pm

Telephone

+12156994836

Website

http://www.nwwater.com/

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