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Washington State Department of Financial Institutions

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Washington State Department of Financial Institutions

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"Leading the way in consumer protection and financial services regulation." Note: We do not actively monitor or respond to facebook comments.

10/30/2026

Through the National Flood Insurance Program’s new self-service option, flood insurance is more accessible to Washingtonians. You can get a quote on Floodsmart.gov after providing basic information about your building. Once you receive your quote, you will have the option to buy a policy online in a few minutes or through an insurance agent. If you choose to get a policy through an agent, you can share your quote details with your insurance agent, or Floodsmart.gov will offer the contact information of three licensed state insurance agents.

10/29/2026

Things we’re ghosting, just in time for Halloween! 🎃

This Halloween, it's time to face your financial fears and give your money goals the attention they deserve.

Find more information on financial topics on our website: dfi.wa.gov/financial-education/personal-finance-information-topic

10/29/2026

Scary but true 👻 There’s a good chance you get calls from random numbers and they can be scams. So, when we call, you may not want to pick up. We get that.

Just add our number to your phone’s contacts. When we call you, whatever name you set for the Claims Center will show up. Learn more at https://esd.wa.gov/about-us/blog/2026/why-you-should-add-unemployment-claims-center-phone-number-your-contacts

10/28/2026

Congratulations to Financial Examiner Supervisor Amanda Harvey, recipient of the National Association of Consumer Credit Administrators (NACCA) Helen Napier Star Award!

The Helen Napier Star Award recognizes individuals who have made significant contributions to NACCA events, examinations, and the advancement of NACCA’s mission. The award celebrates dedication and excellence in supporting the organization’s core values and initiatives.

Amanda has served as the chair of the Multi-state Consumer Finance Examinations Committee since 2025. Prior to that, she served on the NACCA Examination Standards Committee, where she helped develop the national examination standards for consumer finance examinations.

Congrats, Amanda, on this well-deserved award!

10/26/2026

Did someone from the Social Security Administration (Social Security Administration) contact you and say your benefits will end or your SSN will be suspended? And the only way to stop it is to pay immediately? That’s not the Social Security Administration calling. It’s a scammer trying to get your money or personal information to steal your identity. Learn more: https://bit.ly/4sdFYDO.

10/22/2026

Fake investment advisors are out there, and they’re using AI to seem more human! Be wary of investment offers that seem too good to be true, they probably are!

Here are things to watch for:

- Unexpected phone calls or text messages
- Online ads that promote investments from public figures/celebrities
- Unusual facial or body movements in videos
- Weird/awkward voices in videos
- Requests for money to be paid in cryptocurrency or through peer-to-peer apps
- Can’t meet in person
- Make excuses or change topic when asked to verify identity

Take a few extra steps to protect your money:

- Pause before you pay. Don’t let anyone pressure you into making immediate payments.
- Verify the registration of any investment professional – start at dfi.wa.gov
- Verify the registration of any investment product – call DFI at 877-746-4334.
- Don’t rely solely on information from AI), talk to a licensed/registered human being.

Learn more about AI investment advisors on the North American Securities Administrators Association (NASAA) website: www.nasaa.org/82332/informed-investor-advisory-ai-investment-scams/?qoid=investor-advisories

10/22/2026

A job offer that seems too good to be true may actually be a money mule scam.

Scammers often recruit individuals with promises of easy income and flexible, work-from-home opportunities. But transferring money for someone else can result in financial losses and potential criminal liability, even when the individual is unaware the funds are connected to illegal activity.

If you receive a suspicious request to move money, report it to local law enforcement and, if securities or trading platforms are involved, your securities regulator.

🔗 Learn more from our investor alert: https://bit.ly/DontBeAMule

Thank you to the NASAA Alerts & Advisories Project Group for developing this alert.

10/21/2026

Only scammers say they’ll remove all accurate negative information from your credit report. Get your free credit report weekly at AnnualCreditReport.com.

10/20/2026

For grandparents, saving for a grandchild’s education can be about so much more than putting money aside. It’s a way to say, “I believe in you and whatever path you choose.” 💙

You may not know whether they’ll attend a four-year college, community college, trade school, apprenticeship, or another qualified education program. And you don’t have to. Starting a WA529 account can help give them more options when the time comes.

Sometimes the most meaningful gift isn’t something they can open today. It’s helping give them more choices for tomorrow.

Read our latest blog to learn more about investing in your Grandchild's future: https://529.wa.gov/get/gift-of-possibility

10/19/2026

Oct. 19, 2026 - DFI issued a Statement of Charges against Digital Access, LLC, alleging Digital Access’s crypto kiosks charged consumers up to a 31% markup of the fair market value of digital assets, per transaction. These markups were not appropriately disclosed to customers and totaled more than $1 Million during a two-year period charged to Washington consumers on top of other transaction fees. DFI’s Charges follow an examination that found significant noncompliance with legal requirements.

Read the full press release: dfi.wa.gov/news/press/washington-state-dfi-takes-action-against-digital-access-llc

Address

PO Box 41200
Olympia, WA
98504

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Website

http://www.dfi.wa.gov/

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