The purpose of this site is to:
i) direct members of the community to Ballina Shire Council information and services
ii) extend the reach of publicly available Council information
iii) build a reliable identity by adhering to the social media engagement principles of openness, relevance, accuracy and respect. iv) create social networking places for community building and interaction to facilitate and support discussion around Council services, activities and resources. Ballina Shire Council monitors all posts before publishing and reserves the right to prevent submissions that contain vulgar language, personal attacks of any kind, or offensive comments that target or disparage any ethnic, racial, religious group, gender or sexual orientation. Parties engaging on this platform must not post or share comments, photos, videos, electronic recording or other information that:
a) is defamatory, offensive, humiliating, threatening, or intimidating to council officials or members of the public
b) contains profane language or is sexual in nature
c) constitutes harassment and/or bullying within the meaning of the Model Code of Conduct for Local Councils in NSW
d) contains content about the Council, council officials or members of the public that is misleading or deceptive
e) breaches the privacy of council officials or members of the public
f) contains allegations of suspected breaches of the Council's code of conduct or information about the consideration of a matter under the Procedures for the Administration of the Model Code of Conduct for Local Councils in NSW
g) violates an order made by a court
h) breaches copyright
i) advertises, endorses or solicits commercial products or businesses
j) constitutes spam
k) would be in breach of the rules of the social media platform
Where practicable, Council will contact the person who uploaded the content that is to be removed and the reason(s) for its removal and their rights of review. We reserve the right to block users who contravene the above conditions. If you are blocked, you have a right of review. Online material published by the public is not treated as formal correspondence. Please contact Council via our alternative customer contact channels if you have a:
i) formal request, comment or enquiry
ii) complaint against council operations, staff or councillors
iii) response to an item for community consultation. Personal information:
i) social posts are in the public domain; please do not provide personal information in a post
ii) if personal information is provided via messenger, it will be used for official purposes only; however, it is advisable to contact council via our alternative channels. Related information:
- Alternative customer contact channels: ballina.nsw.gov.au/contact-us
- Privacy Statement: ballina.nsw.gov.au/your-privacy-
To view the following related policies visit ballina.nsw.gov.au/council-policies :
- Complaints Management
- Social Media
If you have any questions concerning the operation of this site, please contact the General Manager at:
Ballina Shire Council
40 Cherry Street
PO Box 450
BALLINA NSW 2478
Ph 02 6686 4444
Email [email protected]
