Care AU

Australians can ‘Ask 1800MEDICARE’ as new campaign promotes free 24/7 expert health advice.

The Australian Government has launched a new campaign to raise awareness of 1800MEDICARE, a free, 24/7 phone service, website and mobile app offering expert health advice from a registered nurse for non-emergencies.
The new national ‘Ask 1800MEDICARE’ campaign aims to promote awareness and understanding of the new service, ensuring Australians know how and when to use it.

You can now get free health information and advice anywhere in Australia, 24 hours a day, 7 days a week, by calling 1800MEDICARE (1800 633 422), visiting medicare.gov.au/1800 or by downloading the free 1800MEDICARE app.

When you call 1800MEDICARE about any health concern, you will speak to a registered nurse. The nurse will ask about your symptoms and guide you to the right care, whether that’s looking after yourself at home, getting help from a GP, Medicare Urgent Care Clinic, pharmacy or emergency department in your area.

1800MEDICARE is a first point of contact for health advice, especially for those who find it difficult to access urgent GP or other face-to-face services, whether due to location, after-hours needs, or other barriers.

Advertising will run nationally across television, social media, digital video, print, press, out-of-home and search channels, with tailored materials to ensure accessibility for First Nations peoples and multicultural audiences.

1800MEDICARE is available to everyone, anywhere in Australia, and no Medicare card is required.

To find out more information or to access campaign materials, visit medicare.gov.au/1800.

For emergencies, call Triple Zero (000).

1800MEDICARE | 1800MEDICARE About 1800MEDICARE1800MEDICARE (1800 633 422) offers a free, 24/7 helpline where you can speak to a registered nurse about any health concern. The nurse will ask about your symptoms and guide you to the right care, whether that’s looking after yourself at home or getting help from a health service...

Mind support isn’t just medical. Care AU provides holistic NDIS-funded support that includes emotional guidance, daily living assistance, mobility aids, communication tools, and connection to the community. We help participants thrive beyond their medical needs and enjoy a fuller, more independent life.



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Navigating the NDIS doesn’t have to feel overwhelming.
With the right Support Coordinator, you can better understand your plan, connect with trusted providers, and work towards the goals that matter most to you. 💙
At Care AU, our Support Coordination services are focused on empowering participants with guidance, clarity, and ongoing support every step of the way.



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“No limit” is more than a message. It’s a reminder that every goal, dream, and achievement is possible with the right support behind you. 💚
At Care AU, we believe disability should never stand in the way of living confidently, independently, and successfully. From personalised daily support to community participation and specialised care, our team is here to help you move forward with confidence every step of the way.
Because potential has no limits. 💫
📞 1300 227 308
🌐 Care AU



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Home is where comfort feels natural and support should too. 🏡
At Care AU, our in-home support services are designed to help participants live more independently while receiving the care they need in a familiar environment. From daily assistance to personalised support, we’re here to make everyday life easier, safer, and more comfortable.
📍Supporting Melbourne with compassionate NDIS in-home care.



[NDIS provider Australia, disability support services, supported independent living, in-home personal care, community participation support, support coordination services, medium term accommodation, registered NDIS provider, nursing and high intensity care, development of life skills support]

At Care AU, mental health support is about more than daily assistance. It’s about helping people feel supported, connected, and confident in everyday life. From one-on-one support to community participation and therapy coordination, our team is here to support your wellbeing every step of the way.💙



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Looking for a temporary home with full support? 🌟 Medium-Term Accommodation (MTA) gives you stability, care, and a smooth transition. Whether you're between homes or awaiting long-term solutions, we’ve got your back every step of the way. 💙



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Complex care needs require the right support, experience, and compassion. 💙
At Care AU, our qualified team provides personalised Nursing & High-Intensity Care designed to support participants with comfort, dignity, and confidence at home.
From medication management to specialised clinical support, we’re here to deliver care you can rely on every day.



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