Magenta Living

Have you visited our new website? ✨

Using your feedback, we’ve made it easier to find what you need, access services and get things done online - across all your devices 📱

Take a look here 👉 https://www.magentaliving.org.uk/

Through Operation EVOLVE, we’ve been working alongside partners to take action - from tackling organised crime to improving neighbourhoods and supporting residents.

Over the past three years, partners have worked together to deliver real change, including:
✔️ Over £2 million of drugs seized
✔️ More than 1,700 arrests
✔️ Over 140 weapons removed
✔️ Crime reduced by 12.6% across key areas

At Magenta Living, we’re proud to be part of this work - supporting local initiatives and working closely with residents to address the issues affecting their neighbourhoods.

As Paul Robinson, Community Safety Manager at Magenta Living, said:
“Working in partnership is central to everything we do, and Operation EVOLVE shows what can be achieved when organisations and communities come together.”

From supporting community-led initiatives to chairing local problem-solving groups, this joined-up approach is helping create safer, stronger places people can feel proud to call home 💜

If you’re experiencing anti-social behaviour, you can report it to us here:
🔗 https://www.magentaliving.org.uk/your-home/anti-social-behaviour/anti-social-behaviour-reporting-form/ or call our Contact Centre on 0808 100 9596.

If you have information about crime, contact Merseyside Police on 101 or report anonymously via Crimestoppers on 0800 555 111.

There's still time to apply to be part of the Woodchurch Neighbourhood Board - see below for further details and how to apply 👇🏼

🚨 One week left to apply to Woodchurch neighbourhood board🚨

📢 Reminder: Neighbourhood board applications are open!

Our Pride in Place Board is looking for passionate local people who care about our community and want to help shape the future of Woodchurch.

This is a real chance for the Woodchurch community to have their voices heard and play a direct role in creating positive change.

👉Apply now and get involved: https://www.wirral.gov.uk/community-and-neighbourhoods/pride-place.

👋🏼FREE Family 999 Day in Liscard this Friday!

Bring the family along to Liscard Town Centre on Friday 29th May, 11am–2pm for a fantastic 999 Day event!

Taking place along Liscard Way and inside the Cherry Tree Shopping Centre, meet your emergency services and get up close to:

- Police vehicles: Raptor, patrol cars & Armed Response Units
- Mounted police horses
- Motorcycles (subject to availability)
- A mobile police station
- Police Cadets & Mini Police
- Wellbeing dogs
- Free bike & mobile phone marking and safety advice

🚒 Don’t miss:

A live vehicle rescue demonstration by Merseyside Fire & Rescue,
Lifeboat RIB from RNLI and first aid demos and advice from St John Ambulance

This is a FREE, family-friendly event is a great chance to meet the people behind the uniforms, learn valuable safety tips, and enjoy a fun day out during half term 💙

📍 Liscard Town Centre / Cherry Tree Shopping Centre
🗓 Friday 29 May 2026
⏰ 11:00 – 14:00

🎉 Website Launch Competition 🎉

To celebrate our brand new website, we’re giving you the chance to win one of 20 x £20 Amazon vouchers!

There’s still time to enter - we’ve extended the deadline to Friday 12th June to make sure everyone has a chance to get involved.

We’ve hidden 6 👋 emoji waves across different pages of our website… can you find them all?

🕵️ How to enter:
- Find all 6 emoji waves on our website
- Submit your answers using the entry form
- Include all 6 correct page locations, your full name, address, and a valid email
- One entry per household

🎁 Prizes :�20 x £20 Amazon vouchers
📅 Competition dates:� Opens: Monday 11th May 2026
�Extended closing date: Friday 12th June 2026

Ready to start searching?
Visit 👉 https://www.magentaliving.org.uk/website-launch-competition/

Good luck and happy exploring! 💻✨

Have your say on our Tenancy Policy 🏡

We’re reviewing our Tenancy Policy and would really value your feedback.

This policy covers tenancy types, how homes are provided, your rights and responsibilities, and how we support customers to manage their tenancy.

We want to make sure it’s clear, fair and easy to understand, and that it works for you.

By completing a short, anonymous survey, you can help us:
• Tell us what works well
• Let us know what could be clearer
• Help us review and improve our Tenancy Policy

📅 Survey opens: Tuesday 26th May 2026
📅 Survey closes: Tuesday 9th June 2026

👉 Sign up or log in to Magenta Voice to take part, or find out more > https://magentavoice.org.uk

Thanks for sharing your views and helping us improve 💬

It’s been a good week for getting out in the garden ☀️

With everything starting to come into bloom, now’s a great time to enter Magenta in Bloom 2026 🌿

Whether it’s your front garden, a shared space, hanging baskets or something you’ve transformed, there’s a category to suit everyone 🌼

🏆 Winners can receive £150 B&Q voucher 📅
Entries close Friday 14th August 2026
Visit our website to enter> https://www.magentaliving.org.uk/magenta-in-bloom-2026/

If you’ve been working on your space, we’d love to see it!

🚲 Free bike repairs & servicing

We’ve teamed up with Energise Cycles to offer free bike repairs and servicing (up to £120).

From small fixes to full services, their team can help with all types of bikes – including e-bikes. If your bike is beyond repair, they may even be able to provide a free pre-loved replacement.

Just bring your bike into the shop, and once we’ve verified you’re a Magenta Living customer, the team will take care of the rest.

📍 Find Energise Cycles at:
Energise Cycles
Arrowe Park Golf Club
Arrowe Park Road
Wirral
CH49 5LW

👉 Available exclusively to Magenta Living customers

🌸 Bank Holiday Closure Notice

Our Partnership Building office will be closed on Monday 25th May for the bank holiday.

You can still get in touch with us anytime by calling 📞 0808 100 9596 or emailing ✉️ [email protected].

Please note, we operate emergency calls only between 8pm and 7am 🚨.

For non-emergency repairs, you can report these through MyMagenta 💻, our online customer portal, at a time that suits you.

We’ll be back as normal at 9AM on Tuesday 26th May.

Wishing you an enjoyable bank holiday from everyone at Magenta Living! 💜

All you need in the palm of your hand 📱

Our new website is designed to be faster, simpler and more mobile-friendly, making it easier to manage your home online.

🎉 There’s still time to enter our website competition!

Find the hidden emoji waves across the site and you could win one of 20 £20 Amazon vouchers.

Click here and visit our website to find out more 👉 https://www.magentaliving.org.uk/website-launch-competition/