AICR UK

SPONSOR SPOTLIGHT 📣
Meet Lina - the founder of Maison Ameirro.

Her passion for perfumery found its way into luxury hospitality through something rather unexpected… fragrance for vacuums.

Yes, really!

Imagine fine fragrance being diffused into a space by housekeeping while vacuuming.

Its not another scented or cleaning product. It is fine fragrance — created with master perfumers in Grasse (the heart of French perfumery) — infused into a natural fiber designed specifically for luxury hotels.

The idea was simple — to bring the passion for perfumery into an unexpected part of hospitality: housekeeping!

To create a more refined scent experience within hotel spaces, without harsh synthetic smells or overpowering room sprays.

Because luxury is also sensory.

“We are delighted to join AICR UK as a sponsor and look forward to connecting with people who share the same passion for exceptional guest experience.”

40th Anniversary Celebration in Edinburgh

Join us for two exciting days in Edinburgh as we celebrate 40 incredible years of AICR UK

This year marks the 40th anniversary of our AICR UK. To celebrate this, we are thrilled to invite you to a two-day AICR gathering in Edinburgh from Monday, 21st September to Tuesday, 22nd September, with an overnight stay at the beautiful W Edinburgh 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Summertime at The Athenaeum

Join us for an evening at the timeless classic overlooking Green Park

Sponsored by our dear friends at The Right Balance, we are delighted to invite you to our AICR gathering on Monday, 8th June, at The Athenaeum Hotel & Residences.

✨ About the Venue:

Right opposite Green Park, where celebrities once edited films, and where walls turned from Gentlemen’s Club to residence since the 1850s, The Athenaeum Hotel & Residences is where guests find comfort and calm in the heart of Mayfair. Their 164 rooms, suites and townhouse residences offer space to breathe in the heart of Mayfair, blending Art Deco elegance with contemporary London design.

👔 Dress Code: Business Casual

🎟 Registration & Guest Information:

All members must register in advance. Attendance is complimentary for members. Each member may bring one guest, subject to a £25 supplement. Guest Tickets must be purchased in advance and are not sold at the door. If you are not able to join us anymore, please cancel your ticket or let us know at least two days before the event; otherwise, your member ticket will be subject to a £10 no-show fee.

📩 For any inquiries, please reach out to [email protected] or connect with us via our social media pages.

We look forward to seeing you soon!

Introducing our new Committee Member 🎉

Meet Andrea Balsamo, who joins the AICR UK Committee as our new Membership Coordinator.

Andrea is currently Assistant Front of House Manager at Pan Pacific London 🏨✨

With a people-first approach and a sharp eye for detail, Andrea is passionate about delivering exceptional guest experiences while fostering high-performing, cohesive teams 🤝

Outside of work, he is a true foodie and loves travelling , discovering hidden city gems and spending quality time with friends and family 🫶🏼

As Membership Coordinator, Andrea plays a pivotal role in driving the growth and engagement of our membership base. He is responsible for developing and implementing strategies to attract new members, retain existing ones, and enhance their overall experience within the association. 📈

We are thrilled to have you join us. Welcome to the team, Andrea! 🎊🙌

Introducing our new Committee Member 🎉

We are delighted to welcome Dov Diamond to the AICR UK Committee as our new Treasurer.

Dov is currently the Front of House Manager at Pennyhill Park and brings a wealth of hospitality experience to the role 🏨✨

Outside of work, Dov enjoys travelling and discovering new foods. His hobbies include football, golf and rugby ⚽️⛳️🏉

As Treasurer, Dov will oversee the association’s financial activities and resources, helping to ensure financial stability, transparency and strong financial management throughout the year 📊

We are excited to have you on board. Welcome to the team, Dov! 👏🎊

What a wonderful evening at the Chancery Rosewood last night ✨

So lovely to see so many of you there, such a special atmosphere all round. A huge thank you to our incredible sponsors from for 21 years of continued support in making events like this possible.

And of course, thank you to the amazing team at the Chancery Rosewood for looking after us so beautifully, what a stunning setting.

A night to remember 🥂

Save the date 📅
Join us on April 27th for our next event.
Invitations will be sent soon, stay tuned! 🐣

AICR UK - AGM at The Berkeley

Join us for the ACR UK Annual General Meeting at The Berkeley followed by a spring soirée sponsored by our dear friends at Hotel Manager.

We are thrilled to announce that this year’s Annual General Meeting will be hosted by the wonderful team at The Berkeley on Friday, 27th March.

📍 Event Schedule:
18:30 - AGM Begins (AICR Members Only)
The AGM will start promptly at 18:30. Please note that only fully paid AICR members will be permitted to attend.
19:30 - Drinks Reception (AICR Members, Sponsors & Guests)
Our partner Hotel Manager is kindly sponsoring this event. We invite our valued sponsors and guests to join us from 19:30 onwards for a drinks reception.

✨ About the Venue:
Nestled between Belgravia and Knightsbridge, The Berkeley has been the epitome of British luxury for over 100 years. From cutting-edge design to the intricate artistry, it takes style, comfort and service to inspiring new levels. With 180 rooms and suites, it blends heritage with contemporary design, along with amenities such as a rooftop pool and high-end dining options. Use the link below to book your ticket : https://shorturl.at/rsItj

The moment we’ve all been waiting for has finally arrived. 🏆
​Tonight, we reveal the winner of the World’s Best Receptionist award. It takes more than just a smile to master the art of hospitality - it takes passion, dedication, and grace under pressure.
​Stay tuned as we celebrate the person who sets the gold standard for welcoming the world. ✨

Live on Youtube
https://youtube.com/?si=-atUqMGtitTm0Jck
​

The AICR UK Committee wishes you all a very Merry Christmas and a joyful festive season. 🎄
Thank you to our members, partners, and friends for making this year such a success. We look forward to seeing you all again, rested and re-energised after a well-deserved break spent with your loved ones. ✨

We are excited to let you know the “WORLD’S BEST RECEPTIONIST” 2026 competition is just 40 days away, and this time we have some big news to share!!
 
 

14-18 January 2026
 
𝗣𝗥𝗢𝗚𝗥𝗔𝗠𝗠𝗘
https://www.worldsbestreceptionist.com/the-aicr-experience/

🌟 A heartfelt thank you to our incredible AICR Judges! 🌟
Your time, expertise, and passion play a vital role in making this competition such a success. We are truly grateful for the dedication you bring to each round, helping us support and inspire the next generation of hospitality talent.

First Round Judges
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Second Round Judges
, Greg Bogdan MIH, CIPD , , .r , Suzanna Di Domenico

Finals Round Judges
, , , .natalini, , , , Stefanie Krause, Laura Seed

Thank you all for your commitment, professionalism, and generosity. Our competition simply wouldn’t be possible without you! 💜👏