What are the opening hours?

Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

City of Lubbock Utilities

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City of Lubbock Utilities

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If someone persists in offensive behavior or continually violates any of the house rules, we reserve the right to block that person from further participation.

At City of Lubbock Utilities, we deliver consolidated and coordinated meter reading, customer service, and monthly billing for all city-owned utilities, including water, wastewater, stormwater, and solid waste. House Rules:

This page is designed to provide City of Lubbock Utilities customers the latest updates on our services, tips on conserving energy and relevant information pertaining to Lubbock community events. In order to maintain a friendly and respectful environment for our customers, we reserve the right to remove comments, photos and other material deemed "unproductive" by the City of Lubbock Utilities social team. This includes, but is not limited to, vulgar or defamatory language, threats, disturbing or inappropriate photos, aggressive or abusive behavior, span and posting anything in violation of any intellectual property right of another. If you require emergency service, please contact our 24-hour call center at (800) 775-2509.

10/31/2026

Happy Halloween from all of us at City of Lubbock Utilities! 👻 We had a spooktacular time passing out candy with Plenty Power during Customer Service Week! Wishing everyone a safe and spooky Halloween weekend!

10/28/2026

Stop by for a sweet treat! 🍬 We’re celebrating Customer Service Week by handing out candy in the customer lobby on Friday, Oct. 30, from 8 a.m. to 5 p.m.

Our team and Plenty Power will be on hand to say hello and thank you for being part of our community. Come see us!

10/27/2026

📢 City of Lubbock Utilities is hiring! Join our team and help keep Lubbock running. We’re looking for a Utility Collections Specialist I and a Utility Account Support I.

🗓️ Applications close Friday, October 30, 2026! Don’t miss your chance to apply.
https://www.governmentjobs.com/careers/lubbock

10/21/2026

Going paperless this fall? Paying your bill online or by phone is easy, secure, and better for the planet. Pay bill here https://bit.ly/46igtau

10/14/2026

Fall reminder: Before leaves pile up, give your gutters some attention. Clean them out to prevent water damage, and adjust your sprinkler system as temperatures cool down. A little maintenance now saves headaches and money later.

10/09/2026

Fall cleaning? Remember to recycle right! Flatten your cardboard, rinse out containers, and keep plastic bags out of the blue bin.

10/07/2026

Don't forget to follow our leaf disposal guidelines for curbside pickup! We want to make sure that the streets and storm drains are kept clear. For more information visit https://bit.ly/4h1Azuu

09/30/2026

We're committed to making paying your utility bill as hassle-free as possible. That's why your COLU bill now includes a Retail Cash Payment barcode, an easy way to pay with cash at retailers like H-E-B, CVS, Walgreens, and more. See how easy it is https://bit.ly/4h81vtF

09/28/2026

Not sure who to reach out to at the City of Lubbock? We've got you covered! Send us a message online about your issue, and we'll point you in the right direction. Message us here: https://bit.ly/3TXgfTa

09/23/2026

Planning a new build in Lubbock? Check out our Builders and Developers resource section, fill out the service request forms, and we'll take it from there. For more information visit https://bit.ly/3RMyXfL

Address

1401 Avenue K
Lubbock, TX
79401

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Website

http://mylubbock.us/

Alerts

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