Ohio Heartland Community Action Commission

10/29/2026

Ohio Heartland Community Action Commission (OHCAC) respectfully requests your assistance in helping inform the public about the 2026–2027 Winter Crisis Program (WCP). We would greatly appreciate it if you could air or publish the attached Public Service Announcement and/or accompanying materials to help reach income-eligible residents who may benefit from this important program.
The Winter Crisis Program will operate November 1, 2026 through March 31, 2027.
Important Appointment Information
Please help us share the following important information with the public:
• Customers are eligible for one (1) utility appointment hold during the 2026–2027 Winter Crisis Program season.
• If a customer misses their scheduled appointment and reschedules through the automated appointment hotline (740-396-8237) or online at app.capappointments.com, the utility hold will not be extended, and utility service may be disconnected before the rescheduled appointment.
Appointment Options
Applicants may complete their Winter Crisis Program appointment in person or by telephone, depending on their preference.
The attached materials include complete program eligibility requirements, documentation needed, and additional details. Please feel free to use whichever attachment best meets your publication or broadcast format.
Residents of Crawford, Marion, and Morrow Counties who believe they may qualify should schedule an appointment by calling 740-396-8237 or by visiting app.capappointments.com.
Please note that call volume is often high during the beginning of the program season. This scheduling system serves OHCAC's three-county service area of Crawford, Marion, and Morrow Counties, where OHCAC administers the HEAP, Winter Crisis Program (WCP), Summer Crisis Program (SCP), and PIPP Plus programs.
If you have any questions or need additional information, please do not hesitate to contact me.
Please Note: OHCAC offices will be closed on Wednesday, November 11, and Thursday and Friday, November 26–27, 2026, in observance of the Veterans Day and Thanksgiving holidays.

10/23/2026

10/20/2026

08/31/2026

FOR IMMEDIATE RELEASE: September 1, 2026
Hello,
Please find attached the September 2026 Summer Crisis Program (SCP) Press Release for distribution.
September is the FINAL MONTH to Apply for the 2026 Summer Crisis Program!
Income-eligible households who have not yet applied are encouraged to schedule their appointment as soon as possible. The 2026 Summer Crisis Program will end September 30, 2026, and no new SCP applications can be started after that date.
Applicants must schedule an appointment by either:
• Calling the automated appointment hotline at (740) 396-8237, or
• Scheduling online at app.capappointments.com.
The appointment hotline serves residents in Crawford, Marion, and Morrow Counties and may experience high call volumes during peak periods. We kindly ask applicants to be patient and continue trying the hotline if they are unable to get through on their first attempt.
Ohio Heartland Community Action Commission (OHCAC) offers clients the option of completing their appointment in person or by telephone. However, applicants who are eligible for and wish to receive an air conditioner or fan must complete a face-to-face appointment at one of our office locations.
Please help us spread the word that September is the last opportunity to apply for the 2026 Summer Crisis Program. We encourage eligible households to schedule their appointments early and not wait until the end of the month.

08/05/2026

FOR IMMEDIATE RELEASE
Please find attached the August 2026 Summer Crisis Program (SCP) Press Release for distribution.
All income-eligible applicants must schedule an appointment for the 2026 Summer Crisis Program by either:
• Calling the automated appointment hotline at (740) 396-8237, or
• Scheduling online at app.capappointments.com.
Please note that the appointment hotline serves residents in Crawford, Marion, and Morrow Counties and may experience high call volumes during peak periods. We kindly ask applicants to be patient and continue trying the line if they are unable to get through on their first attempt.
Ohio Heartland Community Action Commission (OHCAC) will offer clients the option of completing their appointment either in person or by telephone. However, applicants who are eligible for and wish to receive an air conditioner or fan must complete a face-to-face appointment at one of our office locations.

08/04/2026

This week’s social media topic is: Back to School, American Opportunity Tax Credit

• You could claim up to $2,500 in tax credits for college costs with the American Opportunity Tax Credit. Learn who qualifies and how to claim it: www.irs.gov/aotc
• College can be expensive, but the American Opportunity Tax Credit can help. See if you’re eligible for up to $2,500. Details: www.irs.gov/aotc
• Students and parents: See how the American Opportunity Tax Credit can help with higher education tuition, books and fees. Learn more: www.irs.gov/aotc

Education credits like the American Opportunity Tax Credit (AOTC) and the Lifetime Learning Credit (LLC) can help with the cost of higher education. See if you qualify.

07/21/2026

This week’s social media topic is: Paperless payments

• As tax refund delivery methods transition to fully electronic federal payments, Direct Deposit remains the safest and quickest way to receive your refund. Join the age of electronic options: irs.gov/directdeposit
• Paper checks are more likely to be lost, stolen, altered, or delayed than electronic payments. Provide the your account information when filing your return to get your tax refund directly into your bank. Join the age of electronic options: irs.gov/directdeposit
• Electronic payments -- both to the and from the IRS -- help us all fight against financial fraud and improper payments and enhance the security of federal payments. Join the age of electronic options: irs.gov/modernpayments

07/09/2026

OHCAC is currently seeking Weatherization and Electric/HVAC/Plumbing/Roofing contractors for our Home Weatherization Assistance Program (HWAP) program . If you are interested or would like more information please contact Joseph Main, Deputy Director / Energy Coordinator at (740) 387-1039 Ext. 1121.
Listed below are the required documentation and trainings needed:
Contractors performing Weatherization work require documentation of the following:
• Liability Insurance
• Current Worker's Comp Certificate of Premium Payment
• EPA Firm Certification
• Individual Employee Lead EPA-RRP certificates
• Basic Weatherization Tactics
• Blower Door Use
• ASHRAE 62.2/Indoor Air Quality
• OSHA 10
Contractors performing HVAC work require documentation of the following:
• Liability Insurance
• Current Worker's Comp Certificate of Premium Payment
• EPA Firm Certification
• Individual Employee Lead EPA-RRP certificates
Contractors performing other types of work such as Plumbing, Electrical, or Roofing require documentation of the following:
• Liability Insurance
• Current Workers’ Compensation Certificate of Premium Payment
• EPA Firm Certification
• Individual Employee Lead EPA-RRP certificates
• Applicable Licenses (Plumbing, Electrical, General, etc.). Electrical contractor are required to be state licensed

06/25/2026

FOR IMMEDIATE RELEASE
Please find attached the July 2026 Summer Crisis Program (SCP) Press Release for distribution.
All income-eligible applicants must schedule an appointment for the 2026 Summer Crisis Program by either:
• Calling the automated appointment hotline at (740) 396-8237, or
• Scheduling online at app.capappointments.com.
Please note that the appointment hotline serves residents in Crawford, Marion, and Morrow Counties and may experience high call volumes during peak periods. We kindly ask applicants to be patient and continue trying the line if they are unable to get through on their first attempt.
Ohio Heartland Community Action Commission (OHCAC) will offer clients the option of completing their appointment either in person or by telephone. However, applicants who are eligible for and wish to receive an air conditioner or fan must complete a face-to-face appointment at one of our office locations.
Please also note that OHCAC offices will be closed on Friday, July 3, 2026, in observance of Independence Day.

06/10/2026

This week’s social media topic is: Gift card scams
• The reminds you that gift cards are great for family and friends this season, but they’re not an option for paying taxes. Learn more at www.irs.gov/scams
• Remember: Gift cards are NOT an option to pay taxes. The urges you to stay alert to gift card scams all year long: www.irs.gov/scams
• A reminder: will NEVER demand payment through cryptocurrency, wire transfers, payment apps or gift cards. Beware of these scams and report them: www.irs.gov/scams

What to know and do about tax scams, IRS impersonators and identity theft.