Tennessee Water and Wastewater Association

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Tennessee Water and Wastewater Association The objective of this association shall be to promote the science and practice of water and wastewater treatment.

The objective of this association shall be to promote the science and practice of waterand wastewater treatment and handling; to promote cooperation among the membership, institutions of learning and public health agencies; to protect tenure of service operatorsby means of progressive certification and licensing; and to enable each Tennessee community to benefit from the experience of others, thus making Tennessee a better andhealthier state in which to live.

10/22/2026

TWWA Meeting Agenda on 11/12/26
at Murfreesboro Water & Sewer
5528 Sam Jared Dr., Murfreesboro, TN 37130
See attached parking information.
We will do a plant tour after lunch. Includes catered lunch, PLEASE RSVP to [email protected]
7:30 am – 1:30 pm (6 hours CEU’s) 7:30: am to 8:00 am - Sign in 8:00 am to 9:00 am – Technical presentation by Shannon Pratt with LabtronX Description: Your Data is Only as Good as Your Calibration Program Bio: Shannon Pratt is the CEO and Co-Owner of LabtronX, a leader in the maintenance and calibration of utility lab equipment and flow meters. With a career Shannon over two decades Shannon's expertise is backed by a Tennessee Grade 4 Wastewater certification and ten years of experience as an instructor for the TDEC Fleming Training Center. A specialist in the 40 CFR 136 method Update Rule, she has transitioned from a high-level Lab Analyst to an operational leader. Since joining LabtronX in 2016, Shannon has been instrumental in modernizing the company's quality systems and software. She and her husband acquired the company in September 2024, where they continue to provide expert calibration services to the water and wastewater industry.
9:00 am- 9:15 am break 9:15 to 10:15 – Technical presentation by Jon Brummett with Bio Chem Description: What is changing in the states around us and how this will impact Tennessee.
Bio: Jon Brummett is President of Bio-Chem Inc. and has served in every capacity of the company. Bio-Chem specializes in developing solutions for current and upcoming challenges in water and wastewater and specializes in alternatives to chemicals and maximizing the output of your process
10:15 to 10:30 break 10:30 to 11:30 – Technical presentation by Rob Lantz, PE with Smith Seckman Reid (SSR
Description: Rob Lantz, PE, Senior Civil Engineer with SSR (Smith Seckman Reid) in Nashville, provides an overview of per- and polyfluoroalkyl substances (PFAS), commonly known as “forever chemicals,” and the growing challenges they create for water and wastewater utilities. The presentation explains the sources and environmental persistence of PFAS, recent EPA regulatory developments, the potential impacts on drinking water treatment, wastewater treatment plants, and biosolids management, and the financial and operational implications for utilities. Rob discusses current monitoring requirements, emerging treatment technologies such as granular activated carbon, ion exchange, and reverse osmosis, and the importance of proactive planning as utilities work toward compliance with evolving
regulations. Attendees gain a practical understanding of PFAS risks, regulatory drivers, and strategies for protecting public health while managing costs and maintaining reliable utility operations.
Bio: Rob Lantz, PE is a Senior Civil Engineer with Smith Seckman Reid (SSR) and brings more than 35 years of experience in environmental engineering, with specialized expertise in wastewater treatment, biosolids management, and utility infrastructure planning. Throughout his career, Rob has led the planning, design, and implementation of complex municipal water and wastewater projects across the Southeast, helping utilities develop practical and sustainable solutions to meet evolving regulatory requirements. As an active industry leader and recognized expert on PFAS-related issues, Rob works closely with utilities to understand regulatory developments, evaluate treatment technologies, and develop strategies that protect public health while maintaining operational and financial sustainability.
11:30 – 12:30 Lunch Blessing Given
Lunch Served
TWWA Business meeting starts
Updates by TN 811
Pellissippi State Update by Dina Gouge
Door prizes provided by TWWA and associate members
12:30 – 1:30 Optional Plant Tour or Dismiss
1:30 TWWA Lower East Meeting Dismissed
--------------------------------------------------------------------------------------------------------------------------------------- 6 CEU credits will be given for water and wastewater treatment
--------------------------------------------------------------------------------------------------------------------------------------- We would like to encourage any associate members to bring a door prize for the Utility and Government attendees.
---------------------------------------------------------------------------------------------------------------------------------------
Please thank our sponsors for the day, Murfreesboro Water & Sewer, Bio Chem, LabtronX, SSR, Associate advisors and TWWA.
Thank you to all attendees!
TWWA Middle Committee Member Contact Information
Chair – Leanna Picard, Murfreesboro W&S, [email protected], (615)848-3222

Co-Chair – Destiny Fathera, Madison Suburban UD, [email protected], (615)865-1636

Secretary – Dina Gouge, Southeastern Tank, [email protected], (865)599-9201

2027 TWWA Middle Dates RSVP now at [email protected]
2/9/27
5/6/27 – Madison Suburban UD
9/14/26
11/16/26

10/22/2026

TWWA Meeting Agenda for 11.18.26 at Jefferson City Library
108 City Center Drive, Jefferson City, TN 37760
Please RSVP to attend at [email protected], INCLUDES Lunch

8am – 12 pm (4 hours CEU’s)
7:30 am to 8:00 am - Sign in
8:00 am to 9:00 am - Technical Presentation by Brett Bolton and John Holder with Brenntag
Description: Chlorine handling followed by a brief demonstration of emergency kits
Bio: Brett Bolton – Chlorine facility Operations Manager for 8 years. 15 plus years compressed gas experience.
Bio: John Holder – 38 years with Brenntag. All 38 years have included compressed gas facility oversight. Primarily Chlorine.
9:00 am – 9:15 am – Break
9:15 am to 10:15 am – Technical Presentation by Zach Ausmus with OHM
Description: High Accuracy Data Collection with ArcGIS Field Maps
Accurate field data collection is essential for utilities and infrastructure management. This presentation describes a streamlined workflow that integrates ArcGIS Field Maps with high-accuracy GNSS receivers from Eos Positioning Systems to improve asset inventory, inspection, and as-built data capture.

By pairing mobile GIS with sub-meter to centimeter-level GNSS technology, organizations can significantly enhance positional accuracy, reduce rework, and increase confidence in enterprise GIS datasets. The session will cover configuring Field Maps, connecting external GNSS receivers, capturing accuracy metadata, and applying data validation tools to support quality control.

A concise utility-focused case study will highlight practical considerations such as hardware selection, correction services, coordinate systems, post-processing, and field staff training. The presentation will conclude with key lessons learned and recommendations for implementing a scalable, cost-effective, high-accuracy field data collection program that strengthens field-to-office workflows and long-term data integrity.
Bio: Zach Ausmus, GISP, is a GIS Project Manager in the firm’s Knoxville office. He provides technical expertise for projects involving data management, utility network modeling, asset management, application development, and GIS training. His experience with federal and state agencies, communities, and public utilities spans projects of various scales and complexity, focusing on water, sewer, gas, telecommunications, and transportation networks.
10:15 am to 10:30 am –Break
10:30 – 11:30 – Technical Presentation by Paul Denson with Southeastern Tank
Description: Control Valves and Control Valve Maintenance
Bio: Paul Denson is an experienced sales and business development professional with more than 17 years of experience in the industrial, valve, and municipal utility industries. Throughout his career, he has worked across manufacturers, representative firms, and ownership roles, building strong relationships and helping customers identify practical, long-term infrastructure solutions.
Known for his industry knowledge, leadership, and customer-focused approach, Paul has extensive experience supporting water and wastewater utilities, contractors, engineers, and municipalities throughout the Southeast. He is passionate about building strategic partnerships, growing strong teams, and delivering reliable solutions that support critical infrastructure needs.
Outside of work, Paul is a devoted husband and proud father. He and his wife are raising their family of four with a strong focus on faith, hard work, and community. He values spending time with family, supporting his children’s activities, and building meaningful relationships both personally and professionally.
11:30 am to 12:30 am – Everyone enjoy lunch while we go over the business meeting

Business Meeting Includes:

Updates from TN 811 by Dean Anderson

New Business

Old Business

Pellissippi State Water and Wastewater Program Information

Door prizes provided by TWWA and associate members



12:30 TWWA Upper East Meeting Dismissed

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4 CEU credits will be given for water and wastewater treatment, distribution or collections

----------------------------------------------------------------------------------------------------------------

We would like to encourage any associate members to bring a door prize for the Utility and Government attendees.

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Please thank our sponsors for the day, Brenntag, OHM and Southeastern Tank. Thank you to all attendees!

TWWA Upper East Committee Member Contact Information
Chair – David Gilliam, P.E, Newport Utilities, [email protected], (423) 532-3548

Co-Chair – Tana Benson, Dandridge Water Management Facility, [email protected], (865)-397-3696

Secretary – Dina Gouge, Southeastern Tank, [email protected], (865)-599-9201

2027 TWWA Upper East Dates – Please add these to your calendar

2/17/27 – Newport Utilities
5/05/27 – TBD (Morristown Utilities)
9/15/27 – TBD (Possibly Greeneville, Sevierville or Blountville)
11/10/27 – Jefferson City Library

Make Plans to attend.  A great time awaits you in beautiful Dayton, TN
10/14/2026

Make Plans to attend. A great time awaits you in beautiful Dayton, TN

09/10/2026

TWWA Meeting Agenda for 09.16.26 at Blountville Utilities
3010 Highway 126, Blountville, TN 37617
Please RSVP to attend at [email protected],
INCLUDES Lunch
8am – 12 pm (4 hours CEU’s)
7:30 am to 8:00 am - Sign in
8:00 am to 9:00 am - Technical Presentation by Jackson Brownfield with SOS
Description: Miox and its performance advantages over bleach, gas, and UV, as well as its financial advantages for the owner.
9:00 am – 9:15 am - Break
9:15 am to 10:15 am – Technical Presentation by David Brown with Performance Contracting (PCI)
Description: Vacuum Truck Services, Sanitary Sewer and Stormwater Evaluation Surverys
10:15 am to 10:30 am –Break
10:30 – 11:30 - Technical Presentation by James McGivern & Mark Magda with EcoTech
Description:
* Water Loss Reduction
• Changing Mindset
• NRW (Non-Revenue Water) Real Losses
• Principal Leakage Reduction Measures
• Break Frequencies – pipe break reduction
• Financial Impacts and Advantages pf Pressure Management
• Acoustic Leak Detection Strategies
• DMS’s District Metered Areas
• SMART Domestic Water Meters
• Importance of meters – NRW as it applies to flushing programs – water quality
• Conclusions Question and Answer
11:30 am to 12:30 am – Everyone enjoy lunch while we go over the business meeting
Business Meeting Includes:
Updates from TN 811 by Dean Anderson
New Business
Old Business
Pellissippi State Water and Wastewater Program Information by Dina Gouge
Door prizes provided by TWWA and associate members

12:30 TWWA Upper East Meeting Dismissed
---------------------------------------------------------------------------------------------------------------------------------------
4 CEU credits will be given for water and wastewater treatment
---------------------------------------------------------------------------------------------------------------------------------------
We would like to encourage any associate members to bring a door prize for the Utility and Government attendees.
---------------------------------------------------------------------------------------------------------------------------------------
Please thank our sponsors for the day, Blountville Utilities, EcoTech, SOS and Performance Contracting (PCI) for sponsoring the meeting. Thank you to all attendees!

TWWA Upper East Committee Member Contact Information
Chair – David Gilliam, P.E, Newport Utilities, [email protected], (423) 532-3548
Co-Chair – Tana Benson, Dandridge Water Management Facility, [email protected], (865)-397-3696
Secretary – Dina Gouge, Southeastern Tank, [email protected], (865)-599-9201

2026 TWWA Upper East Dates – Please add these to your calendar
11/18/26 – Jefferson City Library

Round table discussion on new operators, how to get and keep them.
09/10/2026

Round table discussion on new operators, how to get and keep them.

Great crowd in Cleveland, TN!Lower East Meeting at Cleveland Utilities. 55 in attendance.
09/10/2026

Great crowd in Cleveland, TN!
Lower East Meeting at Cleveland Utilities. 55 in attendance.

08/31/2026

LAST CHANCE FOR FREE HOURS BEFORE END OF TRAINING YEAR

TWWA Meeting Agenda on 09/10/26
at Cleveland Utilities
1617 Guthrie Ave, Cleveland TN
Tom Wheeler Training Center Building
Park across the street in the main parking lot
Includes catered lunch, PLEASE RSVP at [email protected]
8 am – 12:00 pm (6 hours CEU’s)
Any certification
7:30 – 8:00 - Registration
8:00 – 9:00 – Technical Presentation by Steven Presley
Description: Sewer System Truck Demonstration

Bio: Steven Presley currently serves as the Wastewater CCTV Foreman at Cleveland Utilities, where he has worked since May 2016. In this role, he leads a wastewater CCTV crew with a strong focus on safety, accuracy, and system reliability. I oversee the capture and assessment of CCTV footage for sewer lines, identifying defects that could
impact the collection system. I also coordinate directly with engineers and inspect new construction projects to ensure sewer line labeling and mapping are correctly maintained through Esri and ArcGIS Collector applications. Steven holds Collections 2 and Distribution 2 certifications, along with a Neptune Large Meter certification.
9:00 – 9:15 – Break
9:15 – 10:15 – Technical Presentation by Gerald Elliot
Description: Cross Connection Presentation
Bio: Gerald Elliot, Cross Connection Coordinator, (longest title, smallest pay). Gerald is a Certified Water Plant operator, Distribution and Collections operator. He has been with Cleveland Utilities since 1982. Gerald is also the Supervisor for the Water Plant, collections and distribution systems in Benton Tn.
10:15 – 10:30 – Break
10:30 – 11:30 – Technical Presentation by Justin Hardin
Description: New Operator Round Table Discussion
Bio: Justin Hardin, first-time father to a newborn baby boy. He is a water treatment operator for Cleveland Utilities Authority since May of 2023 and received his Grade IV water treatment license in May of 2025. He has a science associate from Cleveland State Community College, and a Bachelor of Applied Science in Water Resource Management from Florida Gateway College. He is currently in Cleveland Utilities second cohort for their leadership academy. Justin plans to be part of the leadership team for the next generation of CUA employees.
11:30 – 12:00 TWWA Business meeting starts
Updates by TN 811 by Dean Anderson
Updates by USDA by Kirk Morris
Pellissippi State Presentation by Dina Gouge
Old Business: TWWA Website, Awards,
New Business: Future TWWA meet dates, locations
Door prizes provided by Associate members
Certification Board updates / testing by Craig Brymer ?
Lunch Blessing given prior to serving and eating lunch

12:00 – 1:00 Lunch provided to all attendees

1:00 – 2:00 Tour of Cleveland Utilities

A fun Time had by ALL!
---------------------------------------------------------------------------------------------------------------------------------------
6 CEU credits will be given for water and wastewater treatment
---------------------------------------------------------------------------------------------------------------------------------------
We would like to encourage any associate members to bring a door prize for the Utility and Government attendees.
---------------------------------------------------------------------------------------------------------------------------------------
Please thank our sponsors for the day, Cleveland Utilities and TWWA.
Thank you to all attendees!

TWWA Lower East Committee Member Contact Information
Chair – Glenn Fraley, Chair, Dayton Sewer, [email protected], 423-618-2017
Co-Chair – Nick Galloway, Co Chair, TRDA, [email protected], 423-836-6381
Secretary – Dina Gouge, Southeastern Tank, [email protected], (865)-599-9201

RSVP now at [email protected]
2026 Meeting dates and locations
11.19.26 – Dayton Sewer Plant

06/11/2026

TWWA West Section Meeting Agenda for 6.25.26
at Lexington Utilities
180 Maple St., Lexington, TN 38351
Please RSVP to attend [email protected], INCLUDES Lunch
11 am – 2:30 pm (1 hours CEU - Collection)

11:00 AM to 12:00 PM - Sign in & Lunch

12:00 PM to 1:00 PM – Technical Presentation by Justin Taute - Nexgen Coating Resources, Inc.
Description: Factors that Contribute to a Successful Manhole Lining Project

1:00 PM – 2:30 PM – Tour of Lexington Utilities Water Treatment Plant

Please thank our sponsors for the day, Lexington Utilities and Nexgen Coating Resources, Inc. Thank you to all attendees!

TWWA West Section Committee Member Contact Information
Chair – Joe Waldrup, Milan Public Utilities Authority, [email protected] , (731) 686-1321
Co-Chair – Eddie O’Neill, P.E., Jackson Energy Authority, [email protected] , (731) 422-7214
Secretary – Kirk Arment, P.E. Jackson Energy Authority, [email protected] , (731) 422-7434

Send a message to learn more

Great meeting at Smyrna Water Plant. For the Middle Section. Thank you Southeastern Tank for our speakers. 50 +I attenda...
06/04/2026

Great meeting at Smyrna Water Plant. For the Middle Section. Thank you Southeastern Tank for our speakers. 50 +I attendance!

Lower East Meeting today, hoisted by Alcoa Utilites
05/07/2026

Lower East Meeting today, hoisted by Alcoa Utilites

Address

Dina Gouge, TWWA, 280 Stamford Bridge Way
Murfreesboro, TN
37772

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