06/24/2026
**NEW** Online Auto Payment Option
By visiting www.oldtownwater.org and selecting the “Click Here To Pay Your Water Bill Online” or scanning the QR Code, a username and password can be created for auto payments or process an easy one-time payment. * If the website was previously bookmarked, please refresh your browser to update the website.
For online payment help, or pay by phone, please call Government Windows 207-558-2224 or 1-877-575-7233
Two options to make online payments:
Make a one-time payment with the account number(s), last name or business name and credit or debit card.
From the main screen, select Water Payments. Under the Water Bill Search, enter the Account Number without any leading 0s (zeros), and enter the last name or business name as it is on the bill, under Account Name. Select Search. Confirm the account information is correct and check the box under Action, located to the right side of the screen. If more than one water account to pay, select Back, enter the next account number and last name or business name. Select Search. Confirm the account information is correct and check the box under Action. Once all accounts have been added to the cart, select View Cart, verify the information is correct, and select Checkout. From here, enter the credit or debit card information under the Payment Details, and enter the Billing Details below that. Under Terms, check the four boxes and select Process Payment.
Create an account login to link the water account(s) to and securely store the payment method. With this option, auto payments can be set up.
To setup a username (email) and password, select Citizen Login, select the Sign-Up link found below the Login section. Enter information under Create Account, check the box, and select Register. The next step is to link the water account(s). In the new window, Add Account, enter the Account Number without leading 0s (zeros), and the last name or business name as it appears on the bill, under Account Name and select search. Select Choose and Confirm. If more than one account to link, repeat these steps by selecting + sign on right side. In the next window under Actions, choose Create Auto Payment. Choose Add a Payment Method, in next window select + sign, enter the card and billing information and select Continue. To manage or setup more than one Auto Payment select the Auto Payments Tab at top of page. Auto payments are taken out either on the due date or a few days before, decided by the customer.
Account balances will appear on the search page if the water bill is unpaid.
For online payment help, or pay by phone, please call Government Windows 207-558-2224 or 1-877-575-7233
Our office will be transitioning away from processing over the phone payments, and we encourage our customers to take advantage of our convenient online payment access, or calling the phone numbers above to make a payment.
