11/04/2026
The City is pleased to announce that the new Prior Lake Utility Hub will launch in mid-November 2026. This enhanced system will offer a more convenient and user-friendly way to view invoices, sign up for paperless statements, monitor water usage, receive alerts, make a payment, enroll in AutoPay, and manage utility accounts.
To support a smooth transition, the 𝗨𝘁𝗶𝗹𝗶𝘁𝘆 𝗕𝗶𝗹𝗹𝗶𝗻𝗴 𝗢𝗳𝗳𝗶𝗰𝗲 𝘄𝗶𝗹𝗹 𝗯𝗲 𝗰𝗹𝗼𝘀𝗲𝗱 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝟰–𝟭𝟭. During this period, in-person, phone, email, and online account services will be unavailable.
Please note: actual water services will not be impacted.
Thank you for the community’s patience and cooperation as the City prepares for the launch of the Prior Lake Utility Hub.