What are the opening hours?

Monday 8am - 4:30pm Tuesday 8am - 4:30pm Wednesday 8am - 4:30pm Thursday 8am - 4:30pm Friday 8am - 4:30pm

OCWA - Central New York's Water Authority

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OCWA - Central New York's Water Authority

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This is the Official Public Utility page for the Onondaga County Water Authority.

OCWA supplies water to the residents and businesses in the Central New York Region for the improvement of their health, welfare and prosperity, in a manner protective of the resource and environment.

10/30/2026

OCWA - Central New York's Water Authority - wishes everyone a safe, fun, and happy Halloween!

10/28/2026

On National First Responders Day, we honor the dedicated individuals who work tirelessly to protect our communities.

From firefighters, police officers, and EMS personnel to the public works professionals who maintain our water systems, repair infrastructure, respond to emergencies, and help keep essential services running, first responders come in many forms.

We're especially proud that some of our own employees serve in multiple roles, working here at OCWA and volunteering as firefighters and EMTs. These dedicated individuals go above and beyond, serving our community on the job and answering the call when emergencies arise.

Today, we thank all first responders, including our team members. Your commitment, courage, and willingness to serve make a difference every day.

10/26/2026

A piece of OCWA history uncovered!

Although the NYS Legislature created OCWA in 1951, its roots date to 1908, when American Pipe Mfg. Company established the Syracuse Suburban Water Company.

An OCWA employee recently discovered this Superintendent’s Report documenting a customer’s water service installation on October 26, 1926—100 years ago today!

10/23/2026

Stay informed! Sign up for OCWA's Customer Alert System to receive notifications of water outages, planned maintenance, and more--right to your phone or email.

It's quick, and its free!

Text OCWACNY to 36475, or visit https://www.ocwa.org/alerts/ to register!

10/21/2026

We were pleased to participate in the MACNY, The Manufacturers Association Manufacturing Month celebration by welcoming students from Bishop Ludden-Grimes Junior/Senior High School to OCWA's headquarters last week. They explored how water travels from lake to tap, why meters matter, how we use GIS and drones, and what drew our employees to careers at OCWA. A great group of students and a celebration worth supporting!

10/16/2026

We’re kicking off the weekend by recognizing one of our employees for a job well done! Thank you to the OCWA customer who praised his hard work, professionalism, and kindness.

10/15/2026

Could you go one day without water? Neither could our homes, schools, hospitals, or local businesses.

Reliable, clean water is more than a convenience. It’s the engine that powers our economy, our health, and our communities.

Today we are celebrating to highlight how essential water is to our daily lives.

10/09/2026

OCWA's Director of Technical Services, Andrew Weiss, was pleased to join Leadership Greater Syracuse for Envisioning the Future Day to discuss the infrastructure that will shape our region’s future!

10/08/2026

Thank you FOCUS Greater Syracuse, Inc. for the invitation! OCWA Executive Director, Jeff Brown, appreciated the opportunity to join the panel and discuss OCWA's mission to provide safe and reliable water to Central New York.

10/02/2026

This Source Water Protection Week, we’re focusing on Otisco Lake and the many steps OCWA takes to protect the lake’s watershed and preserve its water quality.

From monitoring and testing, to partnering and working in cooperation with local organizations, OCWA makes protection of this invaluable resource a priority every day.

Learn more about OCWA’s source water protection initiatives at https://www.ocwa.org/2026/08/28/ocwas-year-round-work-to-protect-otisco-lake/

Address

200 Northern Concourse
Syracuse, NY
13221

Opening Hours

Monday	8am - 4:30pm
Tuesday	8am - 4:30pm
Wednesday	8am - 4:30pm
Thursday	8am - 4:30pm
Friday	8am - 4:30pm

Telephone

315-455-7061

Website

http://www.ocwa.org/

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