10/07/2026
To anyone this concerns. Hopefully it will help you, and us out. PCAD began using a billing company earlier this year. This was done to help expedite the process for us and our customers, but also is alot more cost effective. That said, this company requires a legible signature from the pt or a representative before they will send the bill to your insurance.
To get these, if we were unable to obtain one at the time of service, they send out a request letter. These used to look a lot like a bill and we have taken steps with them so that hopefully it is clearer as to whether it is in fact a bill or a signature request. We ask that if you receive one of these requests you sign it and send it back promptly. They will then have a signature on file and your insurance can be billed. If you receive one of these letters and are unsure what it is feel free to call us here, if we are present we will do our best to help. You can also use the number listed below if unable to reach us.
The address from the sender will likely be
Po box 547
Wheeling, IL 60090-0547
Ph # 8669384726
