Glasgow West Housing Association

Safe charging matters 🔌
Battery-powered devices like e-bikes, e-scooters and mobility scooters are becoming more popular—but unsafe charging can cause fires.
Stay safe:
• Avoid overcharging – follow manufacturer guidance
• Never charge overnight or unattended
• Only use approved chargers
• Keep away from flammable materials
• Don’t charge or store in communal areas
• Keep exits clear at all times
🚨 In a fire: get out, stay out, call 999
🔗 Find out more: Fire Scotland advice

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Aged 12–18, and want to make a real difference to your community?

Join our decision-making groups in the North West, North East or South of the city and have a say in funding real youth activities and projects.

Find out more and sign up on our website

Glasgow Life’s Youth Work Team
32 Albion Street, Glasgow G1 1LH
Telephone: 0141 287 4350
Email: [email protected]
Web: www.glasgowlife.org.uk/youthbank
(Logos displayed: Glasgow City Council and Glasgow City HSCP)

What is Youthbank?

YouthBank are a group of young volunteers aged 12–18 who form a group of young grant makers. The young grant makers fund projects and ideas developed by other young people across the city. This means that people get a real chance to fund youth activities and projects in their local community.

What will I be doing if I get involved?

You’ll take part in training with other interested young people and then explore your community’s needs. There are three Youthbank groups, so you’ll meet other young people from across your area.
You’ll regularly make decisions about whether or not to give money to other young people to run community projects based on whether you think they’re a good idea.

How will this benefit my community?

You’ll help your community by making sure that more young people have access to activities to get involved in, more chances to express themselves and learn skills they need. You will set the priorities, so you’ll have a say in what activities get the go ahead.

What will I get out of it?

You’ll have a fantastic opportunity to get involved in your local community, get lots of experience that can be used on CVs, in interviews and for college and university applications. You’ll also get some real qualifications and awards to help too.
It’s a great opportunity for you to build your skills and confidence.

How can I get involved?

Scan the QR code or visit our website to find out more, or if you’re not ready to sign up, drop us an e-mail and we will have a chat about the best way you can get involved.

Do you know someone who makes a positive impact in our local community?
We’re inviting nominations for individuals who make a real difference to people’s lives and help shape the community we live in. This might be someone who volunteers for a local club, is an exceptionally supportive neighbour, or carries out small acts of kindness that make a big difference.
Nominees do not need to be GWHA tenants or owners, but they must live within the local community.
Further details are available on our website: https://gwha.org.uk/housing/?id=237
To nominate someone, please complete our nomination form or email the relevant information to [email protected].

Jim Michael Award Glasgow West Housing Association Ltd is run by a Management Committee made up of volunteers who have dedicated thousands of hours of their time on behalf of GWHA residents to make the organisation a success in the community.

Text on image: Flytipping & Bulk Waste
We Need Your Help!
If you have any household bulk items to dispose of, Total Homes can collect it from your door.
Should you wish to arrange a bulk uplift, please contact Estates on 0141 428 6603 or email [email protected]
Glasgow West Housing Association are working in partnership with Total Homes to address flytipping issues, aiming to create a sustainable bulk waste management service to improve our communities. This includes adopting Recover, Reduce, Repair and Recycling principles.
For more information on Total Homes, please check out their website www.total-homes.com
Please note: Total Homes do not offer an end of tenancy service.

Thinking about moving to a smaller home? 🏡

If you live in a property with 3 or more bedrooms and would consider downsizing to a home that better suits your needs, you may be eligible for the Glasgow City Council Housing Transfer Incentive Scheme.

The scheme can support your move by offering help with:
• Rent arrears
• Rechargeable repairs
• Removal costs
• Disconnection and reconnection of appliances
• Decorating, flooring and window coverings in your new home
• Broadband set-up costs

If you’d like to find out more or discuss your options, please get in touch:

Laura Clapperton, Team Leader
0141 331 6650
[email protected]

Our office will close at 4pm on Thursday 21 May and reopen on Tuesday 26 May (9am–11:30am). Normal hours resume Wednesday 27 May.
Emergency contacts:

Gas boiler breakdown: 0800 595 595 (City Building – 24/7)
Repairs: 0141 336 7111 (Bell Group)

For all other enquiries, please email [email protected] or call 0141 331 6650 and leave a voicemail. We’ll respond as soon as we reopen.

Senior Staff Surgery – “You Said, We Did” Update
We were pleased to host our first Senior Staff Surgery on Monday 11 May, welcoming 26 tenants.
As part of our commitment to listening and responding, we’ve published a summary leaflet highlighting the key themes raised and the actions taken under our “You Said, We Did” approach.
You can view the full update here:
https://gwha.org.uk/housing/?id=948
The leaflet has also been shared directly with all attendees using their preferred contact method.
We look forward to continuing these conversations at our next surgery, taking place at Kelvin West Parish Church on 25 August.

Community Engagement Events At our Annual Tenant’s Conference in January 2024, tenants told us they wanted more informal opportunities to speak directly with senior staff, closer to home and focused on the issues that matter most in their own communities.

Text on image: Flytipping & Bulk Waste

We Need Your Help!
If you have any household bulk items to dispose of, Total Homes can collect it from your door.
Should you wish to arrange a bulk uplift, please contact Estates on 0141 428 6603 or email [email protected]
Glasgow West Housing Association are working in partnership with Total Homes to address flytipping issues, aiming to create a sustainable bulk waste management service to improve our communities. This includes adopting Recover, Reduce, Repair and Recycling principles.
For more information on Total Homes, please check out their website www.total-homes.com
Please note: Total Homes do not offer an end of tenancy service.

📢 Service Update – Bell Phone Lines

We are aware that Bell is currently experiencing intermittent issues with its phone lines.

For emergency repairs, please contact GWHA on 0141 331 6650.

For non-emergency repairs, you can email Bell Group at [email protected] or wait until the phone lines are fully operational.

We apologise for any inconvenience and appreciate your patience.

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Make your money go further—start enjoying your perks today! ✨