Norwich City Council

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Norwich City Council

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The local authority for the city of Norwich. This page is monitored between 9am and 5pm, Monday to Friday.

This page is moderated during weekdays between 9am and 5pm. This page is not designed as a way to report issues to us. You can report issues online at www.norwich.gov.uk

Alternatively, you can call us on 0344 980 3333. We reserve the right to delete posts which we consider are inappropriate, including but not restricted to, foul, sexist, racist or abusive language. All comments on our social media sites are monitored and Facebook itself monitors comments and has tools to allow people to report any offensive comments. People who persistently cause conflict or offense to others will be removed and blocked from our social media pages.

05/11/2026

What a week! 💙🌊

Where the River Meets Us, Norwich City Council’s first ever river festival, brought people together to celebrate the rivers that shape our city.

Across six days, residents and visitors explored Norwich’s rivers through photography, storytelling, walks, talks, activities, trails and live music, including the much loved Folk on the Water event.

From shaping a new community poem to evening bat walks, the programme combined creative participation with environmental awareness, highlighting the relationship between people, place and water.

Thank you to everyone who took part, performed, shared their stories and helped make Where the River Meets Us a success. 💙

05/11/2026

Hosting your own fireworks display this year? 🎆

Following a few simple safety rules will help your celebrations go off with a bang - the right way!

Remember: after the display, don't put used fireworks straight in the bin.

Take these steps to dispose of them safely:

1. Soak them in water overnight
2. Wrap them up or bag them
3. Then put them in your wheelie bin.

Whether you're attending a local display or hosting your own, the Norfolk Fire & Rescue Service has some more great tips to help you stay safe: https://www.norfolk.gov.uk/article/43839/Fireworks-safety-and-bonfires

04/11/2026

What does it take to look after one of Norwich’s most historic buildings? And how did Strangers’ Hall become a folk museum?

In this video, Cllr Josh Worley Smith explains what the upcoming restoration work involves and why it matters for preserving Norwich’s history.

Tracey Mavor from the Norfolk Museums Service takes us back to the origins of the folk museum and explains how it came to tell the story of everyday life in the past.

▶️ Watch the video to hear from them both.

NB Strangers' Hall will be closed throughout the renovations work. See website for details https://www.strangershall.norfolk.gov.uk/

03/11/2026

Norwich Festive Lights Switch-On: accessible for everyone!

We want everyone to enjoy the magic of the lights safely and comfortably. Here’s what’s in place:

• Accessible viewing areas – please pre-book to avoid disappointment ([email protected])
• Step-free routes – clear, level access throughout the event area.
• Accessible toilets – available near main viewing zones.
• Assistance dogs welcome – bring your furry helpers along!

If you need extra support or have questions, speak to our event stewards, they’re here to help.

📍 From 5.30pm on Thursday 19 November
📍Outside City Hall, Norwich

More access details can be found at bit.ly/norwich-lights-2026

03/11/2026

Busy lifestyle? We want to make it easier to get rid of your waste right. You can use our waste flowchart to find out which options are available for your items.

For a full list of what goes in which bin, and the waste collection services we offer, visit our website on www.norwich.gov.uk/bins-and-recycling.

02/11/2026

⚠️ Did you know that if you pay someone to dispose of your waste and they dump it illegally, you could receive a big fine?

When you're hiring a waste removal company, make sure they have a valid waste carrier's license. You can check this on the Environment Agency's list of carriers: https://environment.data.gov.uk/public-register/view/search-waste-carriers-brokers or by phoning: 03708 506 506.

🔗 Find out more on our website: www.norwich.gov.uk/flytipping.

02/11/2026

Check out our latest video on the council’s seven missons: our next mission is Better Homes.

02/11/2026

If you rent your home, let a property or live near a privately rented home in Norwich? We’d like to hear from you.

We’re consulting on two property licensing proposals aimed at making privately rented homes safer and better managed.

You can find more information on our website and take part in the survey.

https://www.norwich.gov.uk/news/2026/have-your-say-proposals-improve-standards-privately-rented-homes

02/11/2026

Remember to check old light-up, flashing or musical Halloween decorations for hidden batteries. These can cause dangerous bin fires if thrown away with regular waste.

If you find batteries, put them in a separate bag and place it on top of your wheelie bin on collection day.

Find out more on our website: www.norwich.gov.uk/batteries

30/10/2026

We're making a change to our festive switch-on plans.

Please see the statement on our website for full details at bit.ly/festive-switch-on

Address

City Hall
Norwich
NR21

Website

https://www.norwich.gov.uk/contact

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