Chattanooga Area Regional Transportation Authority (CARTA)

Visit www.chattanoogaparking.org to apply!

Chattanooga Parking Authority launches parking amnesty - WDEF - The Chattanooga Parking Authority (CPA), the parking enforcement affiliate of the Chattanooga Area Regional Transportation Authority (CARTA), has announced the launch of its Amnesty and Community Support Programs for individuals with outstanding parking citations in Chattanooga.

Tomorrow! See you there!

Join us for our upcoming Rider Advisory Committee meeting on June 3rd from 5:00 - 6:30 pm at Shuttle Park South at 1362 Market Street. If you plan on attending, please RSVP by emailing [email protected].

Beginning today, June 1, the Chattanooga Parking Authority's Amnesty Period is now open. Before enforcement begins on October 1, residents have until September 30, 2026, to take advantage of one of three programs to resolve outstanding parking citations:

• Discount Program – Receive 35% off your total outstanding balance if paid by June 30, 25% off if paid by August 31, or 10% off if you enroll in a six-month payment plan by August 31.

• Hardship Program – Qualifying individuals may receive a 90% reduction in their outstanding balance. Documentation of financial hardship is required.

• Food for Fines Program – For every $1 donated, participants receive $2 in credit toward their outstanding balance, up to 25% of the total balance owed.

Programs cannot be combined.

You can learn more and apply for one of these programs at www.chattanoogaparking.org

Join us for our upcoming Rider Advisory Committee meeting on June 3rd from 5:00 - 6:30 pm at Shuttle Park South at 1362 Market Street. If you plan on attending, please RSVP by emailing [email protected].

Congratulations to Ms. Tamega Carr, recipient of CARTA’s May Ambassador Award!

At this month’s board meeting, we were honored to recognize Tamega for her compassion, professionalism, and dedication to serving our riders.

Recently, one of our buses experienced a wheelchair lift malfunction while a CARTA Care-A-Van passenger was boarding. Tamega immediately stepped in and manually operated the lift to ensure the rider could safely board the vehicle and return home safely later that day.

Afterward, rider Mr. Steve Sberna contacted Customer Service, not to complain, but to recognize the exceptional care Tamega showed during the experience.

“She made my day and helped me to feel special.”

Mr. Sberna shared that it wasn’t just what Tamega did, but how she made him feel: respected, cared for, and never like an inconvenience.

Tamega has proudly served the CARTA family since 2016, consistently demonstrating kindness, leadership, and excellence in customer service. Her commitment to our riders and community truly embodies what it means to be a CARTA Ambassador.

Thank you, Tamega, for making a difference every day!

For Jordan, the Incline Railway is more than a historic attraction — it’s a lifeline.

Jordan uses the Incline to travel down Lookout Mountain and connect to Care-A-Van and the rest of Chattanooga’s public transportation network. It’s how he gets to appointments, services, opportunities, and the community beyond the mountain.

Public transit is not just about moving people. It’s about independence, accessibility and connection.

As conversations continue about the future of the Incline Railway, stories like Jordan’s remind us that this system serves real people with real transportation needs. Decisions about transit infrastructure impact residents who rely on these connections every single day.

The Incline is not just part of Chattanooga’s history — for many, it is still part of everyday life.

Watch the full video here: https://www.youtube.com/watch?v=tifYO-qlSOo

This Memorial Day, we honor and remember the brave men and women who made the ultimate sacrifice in service to our country and our freedom.

In observance of the Memorial Day holiday, on Monday, May 25, 2026, all shuttle services (Downtown, St. Elmo, Northshore, and Northshore Express) and fixed route services will operate on a Saturday schedule. CARTA GO and Care-A-Van will operate normal hours. Offices will also be closed, as well.

As a reminder, veterans ride free year-round with valid identification. A list of accepted forms of ID can be found on our website

We had a blast at the Creative Discovery Museum's Second Annual “Day of Play” block party!

We brought the e-JEST to spark curiosity, create fun experiences, and help families engage with public transit in a hands-on way and the kids absolutely loved it!

The street was transformed into an interactive play space filled with creative activities, family-friendly programming, and opportunities to celebrate the joy of play.

We’re proud to partner in community events that connect residents with transit in exciting and memorable ways.

THIS SUNDAY IS NEW MARKUP

https://www.gocarta.org/news/may-10-new-schedule/

Effective Sunday, May 10: New Schedule and service changes below:

-Routes 3 and 28 will combine into one new route for efficiency: Route 25 (Enterprise South/Amnicola Hwy). Available to view on our website.
-Routes 13 and 21 will no longer be free. Regular fares will now apply. Both routes will return to regular service per new guide.
-Route 16 will now connect with Route 21 instead of Route 9.
-Route 15 will run from 8:00 am – 10:05 pm.

The new transit guides will be a couple of weeks late. Please visit www.gocarta.org to view the new guide beforehand.