It is our goal to be transparent, approachable and embrace positivity!
The Quality of Life Division of the Department of Licenses and Inspections proudly provides code education and enforcement services throughout the City of Philadelphia.
03/24/2026
Philadelphia's biggest moment is here and it's happening in your neighborhood.
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Know what's happening near you. Plan your next move. Stay connected to your city.
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❄️Are you a renter without proper heat? You have rights!
From Oct 1–Apr 30, most Philly homes must be heated to 68°F or higher by law.
If your home is too cold:
📞 Call 311 to report a faulty or broken heating system.
🔥 Never use ovens or stoves for heat.
📍 Find a warming center at phila.gov/getwarm
Hi Neighbors!
Each month, L&I joins the Mayor’s Office of Neighborhood & Community Engagement to bring City services directly to your neighborhood.
Come stop by our table when we visit your neighborhood and you can:
🔨 Get help with property maintenance or construction concerns.
🏚️ Report unsafe buildings or illegal work.
📋 Learn about permits & licensing.
👷 Ask questions about inspections or enforcement.
🤝 Connect with other City agencies for quality-of-life matters.
At every visit, our team will listen, document, set clear deadlines, and follow up—because building a government you can see, touch, and feel means meeting you where you are.
08/29/2025
On July 18th, our team returned to Parkside for another PPL enforcement event— with 6abc Action News on hand to capture the progress.
Inspectors issued additional violations and cease-operations orders, while the Philadelphia Police Department and the Philadelphia Parking Authority assisted with vehicle recovery. Together, these efforts are creating real, visible change for residents.
This marks a powerful moment of accountability: 6ABC first covered Parkside back in December. Now, they’re back to show our commitment to our mission and the communities we serve.
📰 See the full story here: https://6abc.com/post/joint-crackdown-effort-targets-unmarked-unregistered-vehicles-wells-unlicensed-auto-towing-businesses-philadelphia/17182037/
08/06/2025
Philly Hosts Session on Strategic Communication 🗣️
On July 11, as part of the 2025 National Association of Counties (NACo) Annual Conference, Shemeka Moore, Communications Director for L&I ISC and QOL, led a session hosted by the Managing Director’s Office. The event brings together county officials from across the country for dynamic workshops, in-depth policy discussions and is centered on the evolving challenges and innovations in local government.
Her session, “Telling Your Story: With or Without the Media,” offered public officials practical tools for communicating during both everyday operations and high-pressure moments.
Using real examples—from emergency incidents to major city initiatives—Shemeka emphasized the importance of preparation, message control, and resident engagement, even when the media isn’t in the room. 📰🎥
We’re proud to see Philadelphia’s leadership represented on a national stage.
06/12/2025
Our team hit the streets of Rising Sun Avenue, leading a Business Education & Enforcement (BEE) walkthrough to support local businesses before enforcement begins.
This program is about more than enforcement—it’s about empowering business owners with the tools and information they need to operate safely, legally, and successfully in their communities.
With the support of our partners—including Councilman Anthony Phillips, State Rep. Anthony Bellmon, Philadelphia Police Department, Philadelphia Department of Commerce, Mayor Cherelle L. Parker’s Office, the Philadelphia District Attorney’s Office, and local community leaders—we:
📄 Distributed 85 multilingual education packets
🤝 Connected directly with business owners to answer questions and provide resources
📆 Set the stage for enforcement to begin in the coming weeks with a higher rate of compliance!
When we lead with education, we create real opportunities for compliance, cooperation, and community trust. That’s what the BEE Program is all about. 🐝
Check out the Northeast Times coverage of the program here: https://northeasttimes.com/2025/06/07/keeping-businesses-compliant/
06/06/2025
👏 Community Appreciation Post!
We received a heartfelt thank you from a resident on Meredith Street who was blown away by the work of our Clean and Seal Crew during a recent backyard cleanout.
The resident praised the team for being expedient, professional, and clearly in sync, noting the collaboration, respect, and camaraderie they brought to the job — a true reflection of great leadership and teamwork.
Special thanks to:
Andrew, Douglas, Terrell, Darrell, Jason, William, and their manager, Leon, for setting the tone!
Let’s keep showing Philly what teamwork and dedication looks like. 💚
05/29/2025
📢 Reminder for Limited Lodging Operators!
Starting June 1, 2025, all new and renewal Limited Lodging Operator License applications will require a virtual inspection before approval.
Here's what you need to know:
✅ No licenses will be approved without a passed inspection
📅 Allow up to two weeks for the initial inspection
⏳ Renewing? Apply early - 45 days before expiration - to avoid delays
Check out our Virtual Inspections Info Sheet for step-by-step instructions at phila.gov/li.
05/15/2025
🚗PPA, PPD & L&I = the PPL Team
As part of Mayor Cherelle L. Parker’s vision for a Safer, Cleaner, Greener Philadelphia, the PPL Program targets abandoned cars and illegal street mechanics across the City!
👮 PPD & PPA tow abandoned vehicles
📋 QOL Code Enforcement Inspectors issue violations & shut down illegal operations
🧹 CLIP clears trash and debris
This is not a one-time sweep - it’s a sustained effort to fight blight and protect our neighborhoods.
📢See something? Say something!
Call 311 or file a complaint online. Let’s keep Philly safe and clean!
Philadelphia Police Department Philadelphia Parking Authority