DC Child and Family Services Agency

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DC Child and Family Services Agency DC CFSA. Tanya Torres Trice, Director. Call (202) 671-LOVE (5683) if you want to adopt. Overview of Services
CFSA has four primary functions.

The DC Child and Family Services Agency (CFSA) is the public child welfare agency in the District of Columbia responsible for protecting child victims and those at risk of abuse and neglect and assisting their families. The DC Child and Family Services Agency (CFSA) protects children from abuse and neglect in the District of Columbia. Along with our community partners, CFSA works to ensure that children involved in the public child welfare system grow up in safe, permanent homes with strong families. Take and Investigate Reports: CFSA Child Protective Services (CPS) takes reports of known or suspected child abuse and neglect of youngsters up to age 18 in the District 24 hours a day at 202-671-SAFE. When a report indicates a child may have suffered abuse or neglect as defined in law, CPS must investigate to determine whether the report is true or false. Investigative social workers look into reports of child abuse and neglect by parents, guardians, or others acting in a parental capacity wherever they occur in the District. Assist Families: In child welfare, serving the primary clients—children—means helping their parents or caretakers. When CFSA identifies child victims of abuse or neglected, trained social workers from CFSA and private organizations under contract to CFSA step in to keep children safe while working with their families. Social workers connect families to services that can help them overcome long-standing difficulties that endanger their children. Provide Safe Out-of-Home Care: When a home presents too much danger, CFSA temporarily removes children to safe settings—and promptly seeks agreement with the removal from Family Court. Relatives take some children. CFSA also recruits, trains, and licenses foster parents and also licenses, monitors, and maintains contracts with group homes and other safe places for children and youth. Re-establish Permanent Homes: Young people grow up best in a family. CFSA works to ensure every child and youth leaves the system to return safely to parents, to go to a permanent home with relatives or others through guardianship, or to join a new forever family through adoption.

From surviving to thriving! We were proud to celebrate 5 years of the 211 Warmline Lived Experience (LEx) Street Team an...
10/30/2026

From surviving to thriving! We were proud to celebrate 5 years of the 211 Warmline Lived Experience (LEx) Street Team and their incredible impact on children, families, and communities across DC.

Their lived experiences, leadership, and advocacy help shape a stronger system where every family has the opportunity to thrive. đź’™ And can we talk about the amazing LEx-designed merch? Their creativity was on full display!

Need help connecting to local resources? The 211 Warmline is a free, non-crisis service connecting District residents to information and referrals. Just dial 211.

A sea of pink and a shared purpose! đź’• Yesterday, CFSA joined  for our Annual Breast Cancer Awareness Walk to honor survi...
10/29/2026

A sea of pink and a shared purpose! đź’• Yesterday, CFSA joined for our Annual Breast Cancer Awareness Walk to honor survivors, remember loved ones, and raise awareness for a cause that touches so many lives. With every step, we demonstrated the strength of community, the importance of support, and our commitment to making a difference.

Bring the whole family to Ward 7’s 3rd Annual “Trunk or Treat Extravaganza”! Our Resource Development Specialists (RDS) ...
10/27/2026

Bring the whole family to Ward 7’s 3rd Annual “Trunk or Treat Extravaganza”! Our Resource Development Specialists (RDS) from the Grandparent and Close Relative Caregiver Programs (GCP/CRCP) in the Office of Thriving Families (OTF) are getting treat bags ready for an evening filled with fun and community spirit. Family is everything, and our RDS are proud to support the remarkable strength, love, and resilience of grandparents and close relatives who step up to care for children in our community. Through GCP/CRCP, they help connect families with essential assistance and resources to keep children safe, supported, and thriving at home. Costumes are encouraged, so come ready for a memorable night of treats, laughter, and family fun. We look forward to welcoming you!

If you have questions about GCP/CRCP, send an email to [email protected].

October is Domestic Violence Awareness Month. At CFSA, we recognize this year’s theme: “We Must Stand With Survivors.”Th...
10/22/2026

October is Domestic Violence Awareness Month. At CFSA, we recognize this year’s theme: “We Must Stand With Survivors.”

Through initiatives like , we raise awareness, show solidarity, and support those who have experienced harm. Prevention requires all of us, individuals, families, and institutions, to move beyond awareness and take meaningful action.

Join us in standing with survivors and working together to help prevent domestic violence.

Hispanic Heritage Month gave us an opportunity to celebrate the rich cultures, traditions, and contributions of Hispanic...
10/15/2026

Hispanic Heritage Month gave us an opportunity to celebrate the rich cultures, traditions, and contributions of Hispanic and Latino communities at CFSA. We’re proud to recognize our director, Tanya Torres Trice, the agency’s first Latina leader, whose leadership highlights the importance of representation. Together, we remain committed to building a workplace where every community is valued, respected, and represented.

This week, in recognition of Customer Service Week, we honor the individuals and teams who serve as the first point of c...
10/08/2026

This week, in recognition of Customer Service Week, we honor the individuals and teams who serve as the first point of contact, provide a steady voice of reassurance, and connect children, families, and community partners with the support they need.

These teams go the extra mile every day to answer the call:

211 Warmline, CFSA Hotline, Community Engage and Connect Unit (CECU), CFSA Main Line, and CFSA Help Desk.

We want to thank each team member who supports a caller, responds to a question, de-escalates a concern, or offers a solution. You remind us that excellent service is not just about efficiency; it is about humanity.

Thank you for serving the District with integrity, professionalism, and compassion.

A week later, and we’re still on a high! The CFSA Music Festival was one for the record books. It was the perfect way to...
09/29/2026

A week later, and we’re still on a high! The CFSA Music Festival was one for the record books. It was the perfect way to celebrate National Child Welfare Professionals Month and honor our workforce. A special thank you to our very own Social Excellence Band, the MPD’s Side by Side Band, the food truck vendors, and the Wellness Committee. We’re grateful to everyone who helped make this celebration so memorable

In celebration of Child Welfare Workforce Appreciation Month, we are proud to spotlight Dr. Brandynicole Brooks:Dr. Bran...
09/24/2026

In celebration of Child Welfare Workforce Appreciation Month, we are proud to spotlight Dr. Brandynicole Brooks:

Dr. Brandynicole Brooks, Deputy Director at DC Child and Family Services Agency (CFSA) in the Office of Planning, Policy, and Program Support (OPPPS), is a passionate child welfare leader who advocates for co-design with those who have firsthand system experience. Her dedication to authentic relationships ensures lived experts are central to strategic planning and program development.

Driven by a desire to help others, Dr. Brooks majored in psychology and soon found her calling through social work. Her early child welfare field placement sparked a lifelong commitment to serving and listening, shaping her identity and inspiring her work at every level, micro, mezzo, and macro.

Balancing the urge to “save the world” with the reality of burnout, Dr. Brooks stresses the importance of focusing on what can be changed, including oneself, and recognizing the value of incremental impact.

She is optimistic about child welfare’s shift toward family inclusion, moving from prescribed tasks to asking families where they need support. Dr. Brooks celebrates the increasing leadership of people with lived experience in shaping programs and policies, regardless of their background. Her proudest work centers on the OPPPS team’s commitment to listening and elevating voices of those served.

For those entering child welfare, Dr. Brooks advises, “find your people,” emphasizing the importance of reciprocal relationships and having a supportive community when the work gets tough. She balances her own well-being with the emotional demands of the job through therapy, advocating for healing without shame.

Dr. Brooks recalls helping a teen rejected by her mother for being a le***an, connecting her with support and affirming her identity. As the first Black professional le***an the teen had met, Dr. Brooks connected her with a chosen family, therapeutic support, and encouraged her to embrace her identity. Years later, the young woman remains in touch, sharing life updates, she is now in graduate school and has fostered children herself.

Advocacy is at the heart of Dr. Brooks’s approach, whether for staff resources, wellness opportunities, or ensuring every voice is heard, she uses her influence to help others realize their potential.

She invites community members and organizations to join co-design efforts and share feedback, urging people to connect potential resource parents or supportive friends to youth in care.

Above all, relationships motivate Dr. Brooks. “I couldn’t do this work without my team or without the relationships we have cultivated,” she affirms.

Dr. Brooks’s commitment to co-design, advocacy, and honoring lived experience continues to inspire her colleagues and community, demonstrating the transformative power of listening, serving, and collaboration in child welfare.

Happy Birthday to our fearless leader, Director Tanya Torres Trice! We appreciate your dedication and inspiring leadersh...
09/17/2026

Happy Birthday to our fearless leader, Director Tanya Torres Trice! We appreciate your dedication and inspiring leadership every day. Your CFSA family wishes you a fantastic year ahead!

September is National Kinship Care Month! đź’™ At CFSA, we honor the grandparents, relatives, and close family friends who ...
09/16/2026

September is National Kinship Care Month! đź’™

At CFSA, we honor the grandparents, relatives, and close family friends who step up to provide children with care, stability, and connection when their parents are unable to. Their commitment helps children remain connected to the people, families, and communities they know and love. We look forward to celebrating you this Saturday! đź’™

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200 I Street SE
Washington D.C., DC
20003

Opening Hours

Monday 8:15am - 4:45pm
Tuesday 8:15am - 4:45pm
Wednesday 8:15am - 4:45pm
Thursday 8:15am - 4:45pm
Friday 8:15am - 4:45pm

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