Water Authority of Fiji

| The Water Authority of Fiji has launched a new Environmental and Social Management System (ESMS) aimed at improving how environmental and social risks are managed in water and wastewater projects across the country.

Find the article 🔗 in link: https://fijionenews.com.fj/waf-launches-new-system-to-strengthen-environmental-and-social-safeguards/

WAF launches environmental and social management system The Water Authority of Fiji has launched a new framework aimed at improving the way major infrastructure projects are planned and delivered.

𝗪𝗔𝗙 𝗟𝗮𝘂𝗻𝗰𝗵𝗲𝘀 𝗘𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁𝗮𝗹 𝗮𝗻𝗱 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝘆𝘀𝘁𝗲𝗺 𝘁𝗼 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻 𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗪𝗮𝘁𝗲𝗿 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗶𝗻 𝗙𝗶𝗷𝗶

Suva, Fiji – The Water Authority of Fiji (WAF), in partnership with the Fiji Government and supported by key development partners including the Asian Development Bank (ADB), has officially launched its Environmental and Social Management System (ESMS)—a major milestone in advancing sustainable and climate-resilient water and wastewater infrastructure across the country.

The launch, officiated by the Honourable Minister for Fiji Ministry of Public Works, Meteorological Services, and Transport, Hon. Ro Filipe Tuisawau, coincides with World Environment Day, reinforcing Fiji’s commitment to environmental stewardship, climate resilience, and responsible infrastructure development.

The ESMS introduces a structured, systematic framework for managing environmental and social risks throughout the project lifecycle—from planning and design to construction, operations, and decommissioning. It strengthens governance, enhances accountability, and aligns WAF’s operations with both international best practices, including Multilateral Development Bank standards, and Fiji’s national regulatory requirements.

In his keynote address, Minister Tuisawau highlighted that the ESMS represents a significant advancement in institutional governance and positions WAF as a leading organisation in Fiji to adopt a comprehensive environmental and social safeguard framework formally.

“The ESMS institutionalises a structured approach to environmental and social risk management and reinforces the Government’s commitment to climate-resilient and inclusive infrastructure development,” Minister Tuisawau said.

The framework is closely aligned with Fiji’s Water Sector Strategy 2050, supporting the delivery of sustainable, inclusive, and resilient water and sanitation services nationwide. It also serves as a critical tool for addressing climate vulnerabilities affecting water infrastructure, including flood risks and ageing systems.

ADB’s Regional Director, Ms Azusa Sato, highlighted that WAF is the first Government Agency to implement its Environmental and Social Management System.

“The Water Authority of Fiji is the first government agency in the country to establish a comprehensive Environmental and Social Management System, demonstrating leadership in strengthening governance and sustainability in infrastructure delivery.”

“ADB is proud to have supported WAF in developing this system. The ESMS aligns Fiji’s infrastructure sector with international good practice, including ADB’s Environmental and Social Framework and other global standards. Strong safeguard systems are essential for building investor confidence, improving financing readiness, and ensuring that infrastructure investments deliver long-term benefits,” Ms Sato said.

WAF Chief Executive Officer, Seru Soderberg in his opening remarks, emphasised that the ESMS goes beyond compliance and serves as a strategic governance tool to strengthen decision-making, risk management, and long-term infrastructure sustainability.

“This system demonstrates our commitment to integrating environmental stewardship and social responsibility into every stage of our operations, ensuring that our investments deliver lasting benefits for communities while safeguarding the environment,” Mr Soderberg said.

The successful development of the ESMS reflects the strong collaboration between WAF, Government agencies, development partners such as the Asian Development Bank, private sector stakeholders, and communities.

The Water Authority of Fiji reaffirmed that the continued implementation of the ESMS will play a key role in building a more resilient, accountable, and environmentally responsible water sector for Fiji, supporting national development goals and safeguarding resources for future generations.

Video Link: https://youtu.be/Rwh5OEOjlqg

💧

| 𝗪𝗮𝘁𝗲𝗿 𝗠𝗲𝘁𝗲𝗿 𝗥𝗲𝗮𝗱𝗶𝗻𝗴 𝗔𝗻𝗱 𝗗𝗶𝘀𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻 𝗔𝗿𝗲𝗮𝘀 𝗙𝗼𝗿 𝗝𝘂𝗻𝗲, 𝟮𝟬𝟮𝟲

The Water Authority of Fiji (WAF) wishes to advise its customers living in some parts of Suva, Nausori, Navua, Sigatoka, Nadi, Lautoka, Ba, Tavua, Rakiraki, and Labasa that our WAF technical team and service contractors in Taviraki Building & Civil Works Ltd will be conducting water meter reading and meter disconnections for all the overdue accounts.

WAF customers are kindly advised to ensure that WAF meters are accessible for meter reading by technicians with no hindrance arising from gate locks or ferocious dogs. Customers are also encouraged to ensure that the water meter area is always kept clean and well-maintained.

Water meter disconnection will be done to all the overdue accounts for Commercial, Institutional and Residential customers and is not limited to the following sites.

Customers can provide their meter reading pictures, should being not able to avail themselves at home to open gates for the technicians through email [email protected]

𝗥𝗲𝗮𝗱𝗶𝗻𝗴 𝗦𝗶𝘁𝗲𝘀 & 𝗥𝗼𝘂𝘁𝗲𝘀

𝗦𝘂𝘃𝗮: Customers whose meter numbers fall under the 𝗞𝗛, 𝗞𝗝, 𝗞𝗥, 𝗙𝗔, 𝗙𝗕, 𝗙𝗖 zoning category.
• Tamavua, Upper Caubati
• Cunningham Stage 1 & 2
• Delainavesi up to Bilo
• Lami
• Navua
• Raiwaqa
• Navua

𝗡𝗮𝘂𝘀𝗼𝗿𝗶: Customers whose meter numbers fall under the 𝗚𝗔, 𝗚𝗕, 𝗞𝗡, 𝗞𝗧 zoning category)
• Waila, Rewa Delta
• Upper Makoi
• Nausori Town
• Baulevu
• Raralevu
• Verata

𝗜𝘀𝗹𝗮𝗻𝗱𝘀: Customers whose meter numbers fall under the 𝗗𝗔, 𝗗𝗕, 𝗗𝗖, 𝗥𝗥 𝗮𝗻𝗱 𝗞𝗗𝗩 zoning category
• Levuka
• Lakeba
• Kadavu

𝗡𝗮𝗱𝗶: Customers whose meter numbers fall under the 𝗘𝗗, 𝗣𝗔 𝗮𝗻𝗱 𝗽𝗮𝗿𝘁𝘀 𝗼𝗳 𝗘𝗘 zoning category

• Barara FLT, Sabeto, Natalau, Nadele, Naboutini, Narewa, Navoci
• Namotomoto
• Namaka Main Road and Nadi District

𝗟𝗮𝘂𝘁𝗼𝗸𝗮: Customers whose meter numbers fall under the 𝗖𝗗 𝗮𝗻𝗱 𝗖𝗛 zoning category
• Natokowaqa Stage 2, Natabua,
• Saru, Saru Back Road, Rifle Range, Velovelo
• Vaivai, Vuda Back Road, Field 40 up from Main high way
• Tavakubu Tomuka
• Wairabetia
• Tavakubu Village
• Lauwaki Feeder Road (CK),
• Navula Road
• Hollander Street (CG)
• Kermoda Road

𝗕𝗮: Customers whose meter numbers fall under the 𝗔𝗔, 𝗔𝗕, zoning category
• Northwest of Ba Town, Nasolo and Waiwai
• Suburb of Town, Nailaqa, Varoko, Koroqaqa
• Yalalevu, Nailaga, Varoko, Sarava, Namosau area,
• Maururu, Vatulaulau area, Waiwai area, Tabataba, Chinakotti, Moto area.

𝗥𝗮𝗸𝗶𝗿𝗮𝗸𝗶: Customers whose meter numbers fall under the 𝗠 zoning category

𝗟𝗮𝗯𝗮𝘀𝗮: Customers whose meter numbers fall under the 𝗕𝗙, 𝗡𝗩𝗝, 𝗦𝗤𝟭, 𝗦𝗤𝗩, 𝗗𝗧, 𝗡𝗪𝟭 𝗮𝗻𝗱 𝗡𝗩𝗕 zoning category
• Wailevu, Delailabasa, Tuatua
• Tovata, Lajonia
• Seqaaqa, Vunimanuca, Batiri, Dreketi
• Nabouwalu
• Vunivau, Bua

WAF urges all customers to ensure that payments for outstanding bills are made on time to avoid service disconnection. Water meter disconnection is not limited to the listed area. Upon disconnection, customers can make their payments with WAF’s registered payment agents and email our contact centre for facilitation of reconnection at [email protected].

WAF customers now have the option of choosing a mode of bill delivery through either Email/SMS or the WAF Mobile App. Simply visit our nearest customer service office to make your preferred selection for timely bill deliveries.

WAF also wishes to advise its customers to contact the WAF National Call Centre on 3346777 or 5777 or email: [email protected] for assistance should you have not received your bills on time.

💧

🇫🇯 Honouring the Legacy of Ratu Sir Lalabalavu Sukuna 🇫🇯

Today, the Water Authority of Fiji (WAF) joins the nation in commemorating Ratu Sukuna Day, honouring the life and legacy of one of Fiji’s greatest statesmen and visionary leaders.

Ratu Sir Josefa Lalabalavu Vanayaliyali Sukuna laid the foundation for modern Fiji through his commitment to unity, service, and nation-building. His leadership continues to inspire us to serve our communities with integrity and dedication.

At WAF, we carry forward these values by working every day to provide safe, reliable water and wastewater services to all Fijians—supporting healthier communities and a stronger nation.

Let us reflect on his enduring legacy and renew our commitment to service, leadership, and progress.

Vinaka vakalevu.

💧

| 𝗪𝗮𝘁𝗲𝗿 𝗥𝗲𝘀𝘁𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝗨𝗽𝗱𝗮𝘁𝗲𝘀 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗙𝗹𝗮𝗴𝘀𝘁𝗮𝗳𝗳 𝗥𝗲𝘀𝗲𝗿𝘃𝗼𝗶𝗿 𝗦𝘂𝗽𝗽𝗹𝘆 𝗭𝗼𝗻𝗲

The Water Authority of Fiji (WAF) wishes to sincerely thank customers for their continued patience and understanding as restoration efforts continue for customers supplied from the Flagstaff Reservoir supply zone following the successful completion of repair works on the Waila Water Treatment Plant to Wainibuku Reservoir DN 600 trunk main.

Since the completion of the repairs on Sunday 24 May 2026, WAF teams have been working continuously to gradually restore water supply to affected areas.

Most areas across the system have seen significant improvements from Monday 25 May 2026 onwards and have been restored; however, some elevated areas supplied from the Flagstaff Reservoir have experienced slower-than-expected restoration due to hydraulic challenges within the reticulation system.

During the restoration process, extensive air pockets developed within sections of the downstream pipeline network, particularly in higher elevation areas, which affected the speed of restoration.

As a result, WAF teams have been carrying out extensive flushing operations and network adjustments to gradually remove trapped air, stabilize reservoir flows, and improve supply recovery to affected customers.

As of this morning, water supply has been restored to the majority of areas supplied from the Flagstaff Reservoir, and restoration works remain ongoing for the remaining elevated areas.

Customers in the following areas may still experience intermittent supply or low water pressure while restoration efforts continue:

• 𝗟𝗮𝘂𝗰𝗮𝗹𝗮 𝗕𝗮𝘆 𝗥𝗼𝗮𝗱
• 𝗨𝗽𝗽𝗲𝗿 𝗨𝗦𝗣 𝗙𝗮𝗰𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• 𝗨𝗽𝗽𝗲𝗿 𝗠𝗰𝗚𝗿𝗲𝗴𝗼𝗿 𝗥𝗼𝗮𝗱 (𝗼𝗽𝗽𝗼𝘀𝗶𝘁𝗲 𝗛𝗼𝗹𝘆 𝗧𝗿𝗶𝗻𝗶𝘁𝘆 𝗮𝗻𝗱 𝗯𝗲𝘀𝗶𝗱𝗲 𝗙𝗧𝗨)
• 𝗗𝗼𝗺𝗮𝗶𝗻 𝗔𝗿𝗲𝗮 (𝗔𝗹𝗹𝗮𝗿𝗱𝘆𝗰𝗲 𝗥𝗼𝗮𝗱, 𝗜𝗺𝘁𝗵𝘂𝗿𝗺 𝗦𝘁𝗿𝗲𝗲𝘁 𝗮𝗻𝗱 𝗥𝗮𝘁𝘂 𝗖𝗮𝗸𝗼𝗯𝗮𝘂 𝗥𝗼𝗮𝗱)
• 𝗨𝗽𝗽𝗲𝗿 𝗩𝘂𝘆𝗮 𝗥𝗼𝗮𝗱
• 𝗨𝗽𝗽𝗲𝗿 𝗥𝗮𝘁𝘂 𝗦𝘂𝗸𝘂𝗻𝗮 𝗥𝗼𝗮𝗱

WAF wishes to assure customers that our operational teams remain on the ground and are working around the clock to fully stabilize the system and restore normal water supply as quickly as possible.

Current restoration efforts are progressing well, and WAF is doing its utmost to have normal water supply restored by this weekend.

WAF wishes to assure customers that water carting services have been deployed to assist affected areas during the restoration period.

For further assistance, customers may contact WAF on 334 6777 or shortcode 5777 (all mobile networks), email [email protected], or visit the WAF website and official page for updates.

WAF sincerely appreciates the patience, cooperation, and understanding shown by all affected customers as our teams continue working to restore normal services safely and efficiently.

💧

| The Water Authority of Fiji (WAF) invites reputable organisations to submit their proposals for the following tenders.

The tender documents can be downloaded via https://www.tenderlink.com/waterauthority-fiji/

Tender submissions can be made via Tender Link, detailed instructions for submissions are mentioned in the Tender Documents.

All Quotation Submissions must be submitted through Tender Link before the stated closing time, late bids will not be accepted.

For any queries or issues in registering, downloading, or uploading documents please get in touch with the Tender Link support team at [email protected]

If you would like more clarification on the Tender Process on the below RFQ, Team Leader Procurement on 2211623 or email [email protected]

𝗡𝗢𝗧𝗘: All emails are to be copied to Manager Procurement at [email protected]

💧

| The Water Authority of Fiji (WAF) seeks to recruit suitably qualified candidates to take up the following vacant positions;

For more information and to view the position descriptions, please go to our website.

🌐 https://careers.waterauthority.com.fj/