Public Utility Commission of Texas

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Public Utility Commission of Texas The PUC of Texas exists to protect consumers, foster competition & promote quality infrastructure.

The Public Utility Commission of Texas (PUCT) is a state agency that regulates the state’s electric and telecommunication utilities, implements respective legislation, and offers customer assistance in resolving consumer complaints. In 1975, the Texas Legislature enacted the Public Utility Regulatory Act (PURA) and created the Public Utility Commission of Texas (PUC) to provide statewide regulation of the rates and services of electric and telecommunications utilities. Roughly twenty years later, the combined effects of significant Texas legislation in 1995 and the Federal Telecommunications Act of 1996 resulted in competition in telecommunication’s wholesale and retail services and the creation of a competitive electric wholesale market. Further changes in the 1999 Texas Legislature not only called for a restructuring of the electric utility industry but also created new legislation that ensured the protection of customers’ rights in the new competitive environment. Over the years, these various changes have dramatically re-shaped the PUC’s mission and focus, shifting from up-front regulation of rates and services to oversight of competitive markets and compliance enforcement of statutes and rules. Since the introduction of competition in both the local and long distance telecommunications markets and the wholesale and retail electric markets, the PUC has also played an important role in overseeing the transition to competition and ensuring that customers receive the intended benefits of competition. Additionally, the PUC regulates the rates and services of transmission and distribution utilities that operate where there is competition, investor-owned electric utilities where competition has not been chosen, and incumbent local exchange companies that have not elected incentive regulation. The PUC’s mission is to “protect customers, foster competition, and promote high quality infrastructure.”

The agency is headquartered in the William B. Travis State Office Building at 1701 North Congress in Austin.

💡 To increase efficiency of your heating and cooling systems, clean or replace air filter regularly to ensure efficient...
11/06/2026

💡 To increase efficiency of your heating and cooling systems, clean or replace air filter regularly to ensure efficient circulation. Visit https://www.puc.texas.gov/waystosave/ for more tips!

Public Utility Commission of Texas Comm. Jackson with U.S. Department of Energy Asst. Secretary Catherine Jereza in Hous...
09/24/2026

Public Utility Commission of Texas Comm. Jackson with U.S. Department of Energy Asst. Secretary Catherine Jereza in Houston announcing $50 million federal grant for CenterPoint Energy to strengthen system and grid reliability.

09/22/2026

Governor Greg Abbott today directed the Texas Division of Emergency Management (TDEM) to activate state emergency response resources ahead of heavy rainfall and flooding threats expected to impact portions of West Texas and the Texas Panhandle over the next several days.

Public Utility Commission of Texas Public Engagement Director Mike Hoke presenting at a San Antonio area town hall with ...
09/21/2026

Public Utility Commission of Texas Public Engagement Director Mike Hoke presenting at a San Antonio area town hall with Senator José Menéndez – great discussion on power, water, data centers, and other areas!

If you are a creative problem-solver who enjoys turning business needs into practical technology solutions, we want to h...
09/21/2026

If you are a creative problem-solver who enjoys turning business needs into practical technology solutions, we want to hear from you! Join our IT Division and contribute to critical work for the state of Texas. Apply here: https://ow.ly/kX4h50ZlE0z

After more than 35.5 years at the PUCT, Darryl Tietjen is retiring with a legacy of protecting customers and helping sha...
09/17/2026

After more than 35.5 years at the PUCT, Darryl Tietjen is retiring with a legacy of protecting customers and helping shape utility ratemaking across the state. Learn more about his journey and more in the latest PUCurrenT: https://ow.ly/hJgF50ZO5lL

Address

1701 N Congress Avenue
Austin, TX
78701

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18887828477

Website

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