Office of Utilities Regulation Jamaica

The Office of Utilities Regulation (OUR) was established by an Act of Parliament in 1995 to regulate the operations of utility companies.

Operations began in January 1997. The role of the Office of Utilities Regulation (OUR), as an independent Regulator, is often misunderstood, particularly by the largest stakeholder group - consumers. It is a general belief that if you are not for me then you are against me! However, the Regulator has an obligation to be objective, transparent and impartial. Our mandate is to provide an avenue of A

20/06/2026

Being energy efficient starts with simple habits. 💡Try today’s trivia question and see how much you know about saving electricity!

19/06/2026

Yuh don’t have to stay in the dark! This week on Ask Lorna, learn about utility service standards and what they mean for you as a consumer. Watch it here: https://youtu.be/JSker2S6WxE

18/06/2026

The OUR Digest blog is still live! Start your summer reading now and stay ahead of the curb. Exclusively on LinkedIN. Read here: https://bit.ly/TheOURDigest

17/06/2026

The OUR has established a special internal team to review JPS’s preliminary report on the June 5 islandwide blackout, assess its findings and recommendations, and oversee the next steps in the investigation.
Read more here: https://our.org.jm/media-release-our-sets-up-internal-team-for-jps-blackout-investigation/

16/06/2026

📢 The OUR will be presenting at the St. Catherine PDC Quarterly General Meeting on June 17, 2026. Join the discussion on community development and utility matters that impact you.
📍 Greater St. Catherine Parish Office, Spanish Town
🕔 5:00 PM

16/06/2026

Don’t worry! The difference between the appeals process and complaints process is easy! Visit our website to learn more.
https://bit.ly/OURAppealsProcess

15/06/2026

Utility services may be affected by severe weather during the hurricane season. Preparing in advance can help you stay safe and better manage any temporary interruptions to electricity, water, and telecommunications services.

15/06/2026

How can regulators respond to challenges across the region? The key may be technology. Learn more in this week’s edition of ITO here: https://bit.ly/ITOEnergyRegulatorsNeedMoreTech

13/06/2026

Faulty meter?
JPS must replace it within 20 working days (if not tampered with), or you may receive automatic compensation. Learn more here: https://bit.lyJPSGS

12/06/2026

The OUR has established a special internal team to focus on the JPS Blackout on June 5.

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http://www.our.org.jm/

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